Device Management Shouldn't Be So Hard
For IT teams around the world, device management is cumbersome and annoying. There are hoops to jump through in order to add new devices. Remote access to devices is intrusive and disruptive for the device user. Everything is done through proprietary device management software. Vendor lock-in abounds, and those vendors collect a lot of data about your devices.Read more
We Need A Better RMM - An MSP Perspective
In the spring of 2006, I was frustrated. As an IT professional, my team and I were responsible for 1000 endpoints and we were struggling to manage them all. We had devices at many disparate locations with no way to centrally control them. We used a combination of RDP/VNC along with NAT rules and IP restrictions in order to remote into "jump boxes" at each site. Once in a jump box, we would start another remote control session to other devices on the remote network.Read more
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