Effective as of January 1, 2020
A fair refund policy.
Bad refund policies are infuriating. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you're ever unhappy with our product for any reason, just contact our support team and we'll take care of you.
Examples of full refunds we'd grant.
- If you were just charged for your next month of service, but you meant to cancel, we're happy to refund that extra charge.
- If you forgot to cancel your account a couple of months ago and haven't used it since then, we'll give you a full refund for a few back months. No problem.
- If you tried one of our products for a couple of months and you just weren't happy with it, you can have your money back.
Examples of partial refunds or credits we'd grant.
Get in touch.
At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Send us a note, tell us what's up, and we'll work with you to make sure you're happy.