Level vs. Action1

Looking for a better alternative to Action1?

Level offers a simpler, more scalable RMM experience with responsive support, clear pricing, and powerful features designed for modern IT teams.

Compare Level to Action1

Level offers powerful automation, direct support from engineers, and transparent pricing. See how we stack up against Action1.

Feature

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Scalable feature set

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Easy to manage at scale

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Script automation and remediation

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Patch management coverage

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Direct access to engineers

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Transparent pricing, no hidden fees

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Fast onboarding, no sales calls required

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Contract flexibility

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Level boasts top-notch scripting capabilities, handles patch management efficiently, provides robust remote management tools, and, most importantly, it's regularly updated with new features, ensuring I'm always well-equipped for success.

YMCA

Lance Hietpas

IT Director, YMCA

We’ve been using Level for over a year and have been impressed with our results. We have been especially pleased that Level has continuously improved the product and added features for a reasonable price.

RSU

Matt Bolding

Academic Computing Services, Rogers State University

Level gives us the power for only a few technicians
to manage hundreds of endpoints from anywhere
in the world with real-time insight.

Bascom Logistics

Justin Hayes

CEO, Bascom Logistics

Features

Key capabilities that sets Level apart

Level gives you a modern, intuitive RMM experience that works right out of the box. Whether you're patching devices, monitoring systems, or responding to alerts, Level keeps things simple, fast, and reliable. Built for MSPs and IT teams who want powerful tools, not bloated platforms.

100% cloud-native RMM

No servers to maintain, no legacy baggage. Manage everything from anywhere with a modern, browser-based platform.

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Easy patching, monitoring, and alerting

Automate the essentials with intuitive workflows that keep endpoints secure, healthy, and visible without extra overhead.

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Setup in minutes, not days

Get up and running fast. Deploy agents, onboard endpoints, and configure your environment in just a few clicks.

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Monitor What Matters

Action1 began as a patching tool and, while evolving quickly, still lacks some monitoring depth found in more mature RMM platforms. That can leave gaps for teams expecting built-in visibility and alerting from day one.

What Action1 offers

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Out-of-the-box monitoring is minimal, with basic alerts requiring custom report configurations to function reliably.

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Endpoint health and performance metrics are either missing or require workarounds, limiting visibility for proactive support.

Where Level stands out

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Level includes full-featured monitoring and alerting from the start, with built-in checks for disk, memory, CPU, services, and more.

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Custom alerts are easy to set up and flexible, so you can stay ahead of issues without relying on external tools.

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Designed for More Than Just Windows

For much of its early development, Action1 was limited to Windows environments. While Mac support has recently emerged, its maturity and ecosystem are still developing.

What Action1 offers

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Until recently, Action1 lacked support for macOS, making it difficult for teams managing mixed-OS environments.

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Cross-platform support is still catching up, and the experience on non-Windows systems may not match expectations.

Where Level stands out

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Level supports Windows, macOS, and more right out of the box, with consistent functionality across platforms.

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Whether you're managing a fleet of PCs, Macs, or both, Level ensures parity and reliability across all devices.

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Broad Coverage for Third-Party Patching

While Action1 earns praise for stable patching workflows, its catalog of third-party applications has been noted as limited, particularly for environments with a wide variety of software.

What Action1 offers

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Users with diverse software needs sometimes find missing titles in Action1’s third-party update list.

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This can lead to inconsistent patch coverage and more manual intervention for unlisted apps.

Where Level stands out

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Level maintains an extensive third-party patching catalog, covering a wide range of business-critical applications.

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Its patching engine is built for clarity and control, with live progress tracking and reliable delivery across environments.

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Give support your clients deserve

Deliver unparalleled client support with our suite of endpoint management tools—start for free today.

Pricing

Simple, transparent pricing that grows with you.

Always know what you’ll pay. No hidden fees. Cancel anytime.

Pay as you grow

$2

per device, per month

FEATURES

Remote control

Automation pipelines

Background management

Monitoring and alerting

Patch management

Scripting

Asset and inventory tracking

Integrations and Public API

Strong security

+ many more...