ConnectWise offers a wide range of tools, but with complexity comes inefficiency.
Level is designed to scale with your needs while being simple to use and manage. If you’re looking for a solution that is both powerful and easy to navigate, Level is the right choice.
ConnectWise can feel clunky, costly, and complex. Level offers a faster, simpler alternative with transparent pricing, responsive support, and an interface your team can master in minutes.
See the difference.
Feature
Built-in scripting and automation
Robust patch management
Third-party integrations
Intuitive, easy-to-learn interface
Transparent pricing, no hidden fees
Quick setup with minimal training
Fast support from actual engineers
No sales calls to start trial
No long-term contracts
Features
Level gives you a modern, intuitive RMM experience that works right out of the box. Whether you're patching devices, monitoring systems, or responding to alerts, Level keeps things simple, fast, and reliable. Built for MSPs and IT teams who want powerful tools, not bloated platforms.
No servers to maintain, no legacy baggage. Manage everything from anywhere with a modern, browser-based platform.
Automate the essentials with intuitive workflows that keep endpoints secure, healthy, and visible without extra overhead.
Get up and running fast. Deploy agents, onboard endpoints, and configure your environment in just a few clicks.
ConnectWise Automate offers deep automation capabilities, but many IT teams find the learning curve steep. Scripting often requires advanced knowledge, and agents occasionally need manual attention.
Automations are powerful but require detailed scripting knowledge, which can be a barrier for smaller teams or those without dedicated automation experts.
Admins frequently deal with agent-related issues like machines not checking in or scripts failing silently, adding to their daily maintenance load.
Level includes a library of prebuilt automation actions and triggers that work immediately, so teams can get value without writing a single script.
The platform is designed for reliability, with stable agents and transparent logs that reduce the need for constant troubleshooting.
Many users find the ConnectWise interface dated and sluggish. Over time, navigating its menus and executing common tasks can feel unnecessarily slow, especially compared to more modern platforms.
The UI is often described as cluttered and unintuitive, making it harder to perform routine actions like managing devices or creating scripts.
Technicians report noticeable lag when switching between sections, which adds up during a busy workday.
Level delivers a fast, responsive interface that helps users move through tasks quickly and efficiently.
Its clean, modern layout makes it easier to find what you need without digging through legacy menus.
ConnectWise’s patching system can be tricky to configure, and admins have reported unexpected behavior, including surprise reboots caused by unclear policy settings.
Patching rules and reboot settings can be hard to follow, leading to scenarios where endpoints reboot during business hours without warning.
Confusion around policy interactions increases the risk of errors and end-user disruption.
Level offers straightforward patch scheduling with clear controls over reboot behavior, reducing the chance of unplanned downtime.
Its intuitive policy structure makes it easy to understand exactly how and when updates will be applied.
Deliver unparalleled client support with our suite of endpoint management tools—start for free today.
IT issues resolved remotely
Average manhours saved monthly
Reduction in support costs
Increase in client satisfaction
Pricing
Always know what you’ll pay. No hidden fees. Cancel anytime.
Streamline your workflows by automating routine maintenance tasks. Our platform identifies and resolves issues proactively, saving you time and effort.
Gain immediate remote access to your endpoints whenever necessary. Our secure and reliable connection ensures you can manage and troubleshoot from anywhere, anytime.
Implement updates and changes without interrupting end-user activities. Our security protocols ensure that all operations are safe and protect your data integrity.
per device, per month
FEATURES
Remote control
Automation pipelines
Background management
Monitoring and alerting
Patch management
Scripting
Asset and inventory tracking
Integrations and Public API
Strong security
+ many more...