Level vs. ConnectWise

ConnectWise offers a wide range of tools, but with complexity comes inefficiency.

Level is designed to scale with your needs while being simple to use and manage. If you’re looking for a solution that is both powerful and easy to navigate, Level is the right choice.

Compare Level to ConnectWise

ConnectWise can feel clunky, costly, and complex. Level offers a faster, simpler alternative with transparent pricing, responsive support, and an interface your team can master in minutes.

See the difference.

Feature

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Built-in scripting and automation

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Robust patch management

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Third-party integrations

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Intuitive, easy-to-learn interface

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Transparent pricing, no hidden fees

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Quick setup with minimal training

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Fast support from actual engineers

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No sales calls to start trial

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No long-term contracts

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Level gives us the power for only a few technicians
to manage hundreds of endpoints from anywhere
in the world with real-time insight.

Bascom Logistics

Justin Hayes

CEO, Bascom Logistics

Level boasts top-notch scripting capabilities, handles patch management efficiently, provides robust remote management tools, and, most importantly, it's regularly updated with new features, ensuring I'm always well-equipped for success.

YMCA

Lance Hietpas

IT Director, YMCA

We’ve been using Level for over a year and have been impressed with our results. We have been especially pleased that Level has continuously improved the product and added features for a reasonable price.

RSU

Matt Bolding

Academic Computing Services, Rogers State University

Features

Key capabilities that sets Level apart

Level gives you a modern, intuitive RMM experience that works right out of the box. Whether you're patching devices, monitoring systems, or responding to alerts, Level keeps things simple, fast, and reliable. Built for MSPs and IT teams who want powerful tools, not bloated platforms.

100% cloud-native RMM

No servers to maintain, no legacy baggage. Manage everything from anywhere with a modern, browser-based platform.

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Easy patching, monitoring, and alerting

Automate the essentials with intuitive workflows that keep endpoints secure, healthy, and visible without extra overhead.

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Setup in minutes, not days

Get up and running fast. Deploy agents, onboard endpoints, and configure your environment in just a few clicks.

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Cut the Complexity from Automation

ConnectWise Automate offers deep automation capabilities, but many IT teams find the learning curve steep. Scripting often requires advanced knowledge, and agents occasionally need manual attention.

What ConnectWise offers

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Automations are powerful but require detailed scripting knowledge, which can be a barrier for smaller teams or those without dedicated automation experts.

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Admins frequently deal with agent-related issues like machines not checking in or scripts failing silently, adding to their daily maintenance load.

Where Level stands out

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Level includes a library of prebuilt automation actions and triggers that work immediately, so teams can get value without writing a single script.

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The platform is designed for reliability, with stable agents and transparent logs that reduce the need for constant troubleshooting.

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Work Faster with a Modern Interface

Many users find the ConnectWise interface dated and sluggish. Over time, navigating its menus and executing common tasks can feel unnecessarily slow, especially compared to more modern platforms.

What ConnectWise offers

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The UI is often described as cluttered and unintuitive, making it harder to perform routine actions like managing devices or creating scripts.

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Technicians report noticeable lag when switching between sections, which adds up during a busy workday.

Where Level stands out

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Level delivers a fast, responsive interface that helps users move through tasks quickly and efficiently.

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Its clean, modern layout makes it easier to find what you need without digging through legacy menus.

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Get Clarity in Patching and Reboots

ConnectWise’s patching system can be tricky to configure, and admins have reported unexpected behavior, including surprise reboots caused by unclear policy settings.

What ConnectWise offers

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Patching rules and reboot settings can be hard to follow, leading to scenarios where endpoints reboot during business hours without warning.

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Confusion around policy interactions increases the risk of errors and end-user disruption.

Where Level stands out

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Level offers straightforward patch scheduling with clear controls over reboot behavior, reducing the chance of unplanned downtime.

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Its intuitive policy structure makes it easy to understand exactly how and when updates will be applied.

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Give support your clients deserve

Deliver unparalleled client support with our suite of endpoint management tools—start for free today.

Pricing

Simple, transparent pricing that grows with you.

Always know what you’ll pay. No hidden fees. Cancel anytime.

Pay as you grow

$2

per device, per month

FEATURES

Remote control

Automation pipelines

Background management

Monitoring and alerting

Patch management

Scripting

Asset and inventory tracking

Integrations and Public API

Strong security

+ many more...