Level vs. Syncro

Syncro tries to cover everything from RMM to even Microsoft 365 management. But when one platform attempts to do it all, the RMM experience often suffers.

Level focuses on what matters. No extra modules, no bundled PSA, just a fast, reliable RMM built for modern IT teams and MSPs.

Compare Level to Syncro

Syncro blends RMM with PSA, billing, and ticketing, but that all-in-one approach often slows down what should be simple. Level focuses purely on RMM, giving you faster performance, deeper control, and a cleaner experience where it counts.

Feature

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Built-in remote control and background tools

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Transparent pricing on the website

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No long-term contracts

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Fast, modern RMM

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Linux support (patching, monitoring, scripting)

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macOS support

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Full scripting support (PowerShell, Shell, Bash, CMD)

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Standalone RMM (no PSA required)

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Responsive support from engineers

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Frequent product updates and RMM-focused roadmap

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Level boasts top-notch scripting capabilities, handles patch management efficiently, provides robust remote management tools, and, most importantly, it's regularly updated with new features, ensuring I'm always well-equipped for success.

YMCA

Lance Hietpas

IT Director, YMCA

We’ve been using Level for over a year and have been impressed with our results. We have been especially pleased that Level has continuously improved the product and added features for a reasonable price.

RSU

Matt Bolding

Academic Computing Services, Rogers State University

Level gives us the power for only a few technicians
to manage hundreds of endpoints from anywhere
in the world with real-time insight.

Bascom Logistics

Justin Hayes

CEO, Bascom Logistics

Features

Key capabilities that sets Level apart

Level gives you a modern, intuitive RMM experience that works right out of the box. Whether you're patching devices, monitoring systems, or responding to alerts, Level keeps things simple, fast, and reliable. Built for MSPs and IT teams who want powerful tools, not bloated platforms.

100% cloud-native RMM

No servers to maintain, no legacy baggage. Manage everything from anywhere with a modern, browser-based platform.

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Easy patching, monitoring, and alerting

Automate the essentials with intuitive workflows that keep endpoints secure, healthy, and visible without extra overhead.

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Setup in minutes, not days

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RMM That Specializes Instead of Generalizes

Syncro combines RMM with PSA, billing, ticketing, and M365 tools. This all-in-one approach can make it harder to go deep on the RMM fundamentals.

What Syncro offers

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Syncro doesn't support Linux endpoints and lacks native patching tools, limiting coverage across environments.

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Only a few scripting languages are supported, with limited ability to schedule or run scripts in bulk.

Where Level stands out

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Level is built specifically for RMM with full support for Linux, macOS, and Windows.

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You get full scripting and automation tools that scale across your entire fleet.

Windows patch management panel

Monitoring Coverage That Leaves Gaps

Syncro's monitoring works, but is limited in scope compared to what most RMMs offer today.

What Syncro offers

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macOS monitoring is limited and Linux isn't supported at all, creating blind spots in your environment.

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Advanced monitoring rules, thresholds, and performance insights are not built in.

Where Level stands out

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Level supports full monitoring for Windows, macOS, and Linux in one view.

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You can define thresholds, set alert conditions, and track real-time performance across devices.

Device list with device group listing

Built for RMM, Not Distractions

Syncro's broad feature set can dilute focus on core RMM improvements.

What Syncro offers

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Some users report delays when reaching out during high-priority problems.

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Development is split between RMM, PSA, billing, and more, which can slow progress on core RMM features.

Where Level stands out

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Fast, helpful support handled by real engineers, not ticket shufflers.

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All development is focused on deep RMM improvements driven by user feedback.

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Give support your clients deserve

Deliver unparalleled client support with our suite of endpoint management tools—start for free today.

Pricing

Simple, transparent pricing that grows with you.

Always know what you’ll pay. No hidden fees. Cancel anytime.

Pay as you grow

$2

per device, per month

FEATURES

Remote control

Automation pipelines

Background management

Monitoring and alerting

Patch management

Scripting

Asset and inventory tracking

Integrations and Public API

Strong security

+ many more...