We’ve just released the Level Library, a collection of pre-configured, importable resources.
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From noisy tools to streamlined support, it's easy to see why IT professionals choose Level to cut through the clutter and stay ahead of endpoint issues.
Testimonials
"I've spent a lot of time looking for a good RMM, mainly with a focus on automation. I tried Atera for a while — not terrible, but like many RMMs, it never really clicked for me. I also looked into NinjaOne, but the interface didn't win me over, and their aggressive sales tactics were a major turn-off. I've always worked with Kaseya in the past... but let's behonest, it's overkill (and messy) for smaller MSPs.
While testing a bunch of new tools, I gave Level a shot — and I'm glad I did.
What stood out immediately was the onboarding. I had a brief call with the CEO, Jacob, who personally activated my account. Super chill, no hard sell. He just said, "Here's your account, go test it out," and that was it. Plus, the first 10 devices are free, no commitment needed — which is a breath of fresh air coming from the constant promos and sales pressure of other vendors.
Now the product itself? Really satisfying to use. The automation features are simple yet powerful, and the UI is clean and intuitive. It's exactly what I was looking for — an RMM, not an all-in-one PSA, ticketing, documentation, and billing platform that tries to do everything but excels at nothing.
Thanks, Level."
r/msp
IT pros have not been quiet about Level. Here's what real users are saying in their own words, reminding us daily why and for whom we're building Level for.
"We're using it for Linux machines since our primary RMM doesn't have Linux support right now. It's been great for us so far, and their team has been very responsive on support requests and feature rollouts."
r/msp
"Believe me when I saw this, because I don't say it almost ever - that interface is beautiful. Whoever is doing your design and UI is absolutely smashing it.
MSP Geek
"i love it,
Simple, it just works !
Support is great"
r/msp
"Using it as we speak! Only good things so far!"
r/msp
"I have been using it internally and it works great. They are very responsive to issues that come up too."
r/msp
"Side note. Level is actually a pretty sweet RMM"
r/msp
"Like others have said, our team is also really enjoying level. It's very refreshing to have a super modern and sleek interface, great Linux support, and a development team that actually listens to feedback. It's also really exciting to see the new features roll out basically every month"
r/msp
"Level.io made me a custom script to install msi apps pretty quickly after I opened a support ticket. I think they're fantastic."
r/msp
"We use LEVEL and the team and product are awesome!"
r/msp
"Every time I've contacted them, they've gotten back with me and under an hour.
The first time I contacted them, I was having some difficulty with a mac.
I got a response from the CTO who was a Mac person that just guided me through the thing."
r/msp
"I'm really digging level.io as well. Fast ui, relatively easy to work with, and the automation engine is so far doing everything I've been dreaming up. Next goal is to create an "assessment" mode."
r/msp
"I absolutely love level.io
Level.io support has been 10/10 as well. They will literally work with you write scripts to solve your problems.
Couldn't recommend them enough, especially for the price point.
MSP Heroes
"Jacob and the crew are awesome. We early adopted Level and couldn’t be happier with the product. Very well done."
r/msp
"They’ve literally built scripts for us. Awesome people."
r/msp
"we officially gave our notice to Ninja today- we're moving to Level.io I really recommend it."
MSP Heroes
"I concur! Level.io is good! Did a trial with them and their automation just on point!"
r/msp
"I standby my opinion they are the best straight up RMM out there. If you need PSA that’s different, but RMM, they rock! We use them and it’s a solid platform."
r/msp
"Been using Level for more than a month. Does exactly what I need it for so no complaints here."
r/msp
"So, I personally use Level.io internally here at NovaBACKUP to monitor around 40 production endpoints around the world. It works very well, saves us a ton of time with automations/ monitoring/alerts, and the company has been very responsive for any support issues or feature requests."
r/SmallMSP
"I loved NinjaOne, it did everything I needed it to do. But, with a relatively small number of Endpoints their pricing won't make any sense. I would consider Level as a solution especially with a small fleet
r/msp
"I use Level.io for all my RPi units (and other stuff, too, but started with th em because of their Linux agent). Works great.
r/msp
Hear from IT pros who made the switch and finally found the platform they were looking for.
Bascom Logistics
"Level gives us the power for only a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight."
InDemand
"Our transition to a fully remote workspace was streamlined thanks to Level. This platform excellently meets our needs for remote management and endpoint monitoring. Its straightforward installation and user-friendly interface are complemented by the exceptional support. Discovering Level has been a pivotal moment for our remote operations."
YMCA
"I can confidently say that Level is truly an all-in-one experience that delivers. Level boasts top-notch scripting capabilities, handles patch management efficiently, provides robust remote management tools, and, most importantly, it's regularly updated with new features, ensuring I'm always well-equipped for success."
Grissom Tech
"After migrating 600 devices to Level, (with their easy PowerShell install script) we have started to use Level RMM much more than our previous RMM. Level just works. New releases happen frequently. The roadmap is very exciting and we can't wait for the Mobile App. 😀"
Exisor
"Level has brought us the multi-OS management software we need at a reasonable price. Level provides remote control, behind-the-glass support, patching, alerting, and scripting in a compact deployable agent. Its modern UI makes it easy to work with systems individually and in bulk. Definitely a key piece in our management stack."
Rogers State University
"We’ve been using Level for over a year and have been impressed with our results. Our patching routines are more successful than they have been with past products that we have used. We have been especially pleased that Level has continuously improved the product and added features for a reasonable price."
Trinity Basin Preparatory
"Our school district faced limitations with our on-prem remote assistance solution in recent years. After extensive research, we considered four potential alternatives, ultimately choosing Level for its user-friendly interface, pricing structure, and features. As a bonus, Level has been great with responding to suggestions and feedback!"
Easton Utilities
"Level is such a breath of fresh air in the RMM space. The GUI looks clean, intuitive, modern and is very responsive. They have deployed new features at an impressive rate. We’ve had very helpful communication with their support team, and they are responsive and happy to talk about their roadmap and listen to our input."
Productivity
Embrace a new era of operational excellence. Level is meticulously crafted to enhance your IT department's efficiency, ensuring every minute and resource is optimized for maximum productivity.
Average manhours saved
Through automations, teams save an average of 600 man-hours, redirecting efforts to critical tasks and innovation.
Improved team efficiency
Streamlined processes and smart automations amplify IT operational efficiency, effectively doubling output.
Faster response times
Advanced tools and proactive support slash response times, making IT support faster than ever.
Customer satisfaction
With our commitment to reliability and service, customer satisfaction scores are soaring.
Start your 14-day free trial today.
