Key takeaways.
The differences that matter most.
- Level connects real-time monitoring, automation, scripting, patching, and remote support in one focused RMM.
- Endpoint events, monitors, tags, group changes, schedules, and API events can start Level automations.
- Live device-and-step logs show technicians what each automation is doing.
- Level remote control opens in the browser without a separate technician viewer.
- Level publishes a $2 per-device rate and includes every technician.
What Level users say.
Simple RMM work with responsive support.
Easton Utilities
Customer testimonial, Easton Utilities
“Level is such a breath of fresh air in the RMM space. The GUI looks clean, intuitive, modern, and is very responsive. They have deployed new features at an impressive rate. We’ve had very helpful communication with their support team, and they are responsive and happy to talk about their roadmap and listen to our input.”
Rogers State University
Customer testimonial, Rogers State University
“We’ve been using Level for over a year and have been impressed with our results. Our patching routines are more successful than they have been with past products that we have used. We have been especially pleased that Level has continuously improved the product and added features for a reasonable price.”
The core RMM is native to Level.
Monitoring, automation, and remote share one device context.
See the signal and the device.
Level-built monitoring stays connected to device state, groups, tags, alerts, and the actions a technician can take next.
Turn the signal into work.
The same product starts an automation from the event and streams each device result while it runs.
Open the session without a viewer.
Level remote control is built into the RMM and opens in the browser across Windows, macOS, and Linux.
Choose how integrated the RMM should feel.
Choose between a focused RMM and a technician-priced suite.
Choose Level if
- Endpoint events should start the work.
- You need live automation output.
- Remote support should stay in the browser.
- Every technician needs an individual login.
- You want a public per-device price.
Choose SuperOps if
- One suite should include RMM and PSA.
- Per-technician pricing fits your staffing model.
- Its remote integrations fit your workflow.
- SuperOps automation covers your needs.
Compare the shared RMM work.
Level keeps live endpoint work in one focused workflow.
| Level |  | |
|---|---|---|
| Product and pricing | ||
| Primary focus | Focused RMM operations | RMM and PSA suite |
| Pricing model | Per managed device | Per technician or endpoint |
| Published price | $2 per device monthly | Plan prices published |
| Additional technician | No additional charge | Plan-dependent seat |
| Free evaluation | 10 devices, no time limit | Free trial |
| Monitoring and automation | ||
| Endpoint health | Real-time RMM data | Device monitoring |
| Online and offline status | Instant connection alerts | Real-time alerts |
| Resource thresholds | CPU, memory, and disk | Device monitors |
| Automation triggers | Events, monitors, tags, schedules | Policies and workflows |
| Workflow design | Conditional, multi-step pipelines | Workflow automation |
| Execution feedback | Live device-and-step logs | Workflow activity |
| On-demand scripts | Immediate execution | Script execution |
| Remote support and patching | ||
| Remote launch | Opens in the browser | ISL Online or Splashtop |
| Technician viewer | No separate viewer | Viewer application |
| Operating systems | Windows, macOS, and Linux | Windows, macOS, and Linux |
| Patch scheduling | Profiles and maintenance windows | Policy-based schedules |
| Failed updates | Immediate failure alerts | Patch status reporting |
| Linux ARM | ARM64 agent | Raspberry Pi support |
One context, from alert to resolution.
Compare the shared RMM work, one capability at a time.
- Level built monitoring and automations as one system. A tag, enrollment, monitor, or schedule can start the workflow, and the run view streams output for every device while it is still running.
- Level also built its own remote-control system into the RMM. Sessions open in the browser across Windows, macOS, and Linux. Level tries a direct P2P connection first and uses an encrypted relay when the network requires it.
- Patch workflows cover Windows, macOS, and Linux, including WinGet, Homebrew, Apt, Yum or DNF, Pacman, Snap, and Flatpak.
Level pricing follows the managed fleet.
One device rate. Every technician included. First 10 free.
See Level pricingSwitching is a phased move, not a big bang.
Run Level beside SuperOps until you are ready.
Install on a subset.
Pilot Level on 10 devices while SuperOps continues running.
Validate the workflows that matter.
Watch an automation run, open browser remote, stage patches, and confirm every device reports back.
Expand by group.
Move clients or sites in phases after each Level workflow is proven.
Why doesn't Level chase software review awards?
Review volume can reflect campaigns and incentives. We would rather put that money into the product. If Level earns a review, post it honestly. No gift card.
Read our stance
