We’ve just released the Level Library, a collection of pre-configured, importable resources.
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SuperOps offers a broad set of features, but managing IT shouldn’t be complicated.
If your team needs a more focused, intuitive, and scalable RMM solution, Level is the right choice.
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Feature
Cloud-native and scalable
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Intuitive, easy-to-learn interface
Quick setup with minimal training
Built-in scripting and automation
Patch management included
Public pricing on website
Fast support from actual engineers
Self-serve signup, no sales call
No long-term contracts
Lightweight, RMM-focused platform
Justin Hayes
CEO, Bascom Logistics
Matt Bolding
Academic Computing Services, Rogers State University
Lance Hietpas
IT Director, YMCA
Features
Level gives you a modern, intuitive RMM experience that works right out of the box. Whether you're patching devices, monitoring systems, or responding to alerts, Level keeps things simple, fast, and reliable. Built for MSPs and IT teams who want powerful tools, not bloated platforms.
No servers to maintain, no legacy baggage. Manage everything from anywhere with a modern, browser-based platform.
Automate the essentials with intuitive workflows that keep endpoints secure, healthy, and visible without extra overhead.
Get up and running fast. Deploy agents, onboard endpoints, and configure your environment in just a few clicks.
Some of SuperOps' core RMM capabilities are missing or underdeveloped, limiting what technicians can do remotely.
Users reported no task manager, no registry editor, and no control over Windows Services from the console.
Even viewing the Windows Event Log lacked essential filtering or usability, and some couldn’t even find the device’s IP address easily.
Level RMM includes all the essentials: registry editor, event log viewer, task manager, service controller, and more.
Every technician has the tools they need to diagnose and fix problems without hunting for workarounds.
SuperOps’ web interface looks modern but falls short in multitasking, costing technicians time and productivity.
When toggling between modules (e.g. a device and a ticket), unsaved changes can be lost.
The system doesn’t preserve state across views, making it frustrating for technicians working across multiple issues.
Level RMM supports seamless multitasking, so your place is preserved as you move between views.
Whether switching tabs or jumping from script to device, your progress remains intact.
Despite strong marketing, SuperOps is still earning its reputation in the MSP community. Many users describe the product as not yet mature.
Some MSPs who adopted early have since moved away, citing bugs, missing features, or rough UI issues.
SuperOps is improving, but many still view it as not fully enterprise-ready.
Level RMM has a proven record of shipping what it promises.
The team is transparent, responsive to feedback, and focused on long-term value, not just rapid growth.
Maximize your efficiency and cut costs with a platform designed for the smart management of IT resources. Level streamlines operations, automates tasks, and reduces the need for manual intervention, so you can focus on growth.
Average manhours saved
Through automations, teams save an average of 600 man-hours, redirecting efforts to critical tasks and innovation.
Improved team efficiency
Streamlined processes and smart automations amplify IT operational efficiency, effectively doubling output.
Faster response times
Advanced tools and proactive support slash response times, making IT support faster than ever.
Customer satisfaction
With our commitment to reliability and service, customer satisfaction scores are soaring.
Pricing
Always know what you’ll pay. No hidden fees. Cancel anytime.
Streamline your workflows by automating routine maintenance tasks. Our platform identifies and resolves issues proactively, saving you time and effort.
Gain immediate remote access to your endpoints whenever necessary. Our secure and reliable connection ensures you can manage and troubleshoot from anywhere, anytime.
Implement updates and changes without interrupting end-user activities. Our security protocols ensure that all operations are safe and protect your data integrity.
per device, per month
FEATURES
Remote control
Automation pipelines
Background management
Monitoring and alerting
Patch management
Scripting
Asset and inventory tracking
Integrations and Public API
Strong security
+ many more...
Start your 14-day free trial today.
