Level vs. TeamViewer

Built for Remote Access? Level Is Built for Full RMM.

TeamViewer might help with remote access, but if you’re looking for a complete RMM solution, Level’s comprehensive features and ease of use offer more for your team.

Compare Level to TeamViewer

TeamViewer is widely known for remote access, but many IT teams find it limiting when it comes to broader system management.

Level provides a complete, modern alternative built for IT professionals who need more than just remote control.

Feature

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Intuitive, easy-to-learn interface

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Quick setup with minimal training

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Transparent pricing, no hidden fees

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Fast support from actual engineers

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Built-in scripting and automation

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Patch management included

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No long-term contracts

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Full-featured RMM platform

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Level boasts top-notch scripting capabilities, handles patch management efficiently, provides robust remote management tools, and, most importantly, it's regularly updated with new features, ensuring I'm always well-equipped for success.

YMCA

Lance Hietpas

IT Director, YMCA

We’ve been using Level for over a year and have been impressed with our results. We have been especially pleased that Level has continuously improved the product and added features for a reasonable price.

RSU

Matt Bolding

Academic Computing Services, Rogers State University

Level gives us the power for only a few technicians
to manage hundreds of endpoints from anywhere
in the world with real-time insight.

Bascom Logistics

Justin Hayes

CEO, Bascom Logistics

Features

Key capabilities that sets Level apart

Level gives you a modern, intuitive RMM experience that works right out of the box. Whether you're patching devices, monitoring systems, or responding to alerts, Level keeps things simple, fast, and reliable. Built for MSPs and IT teams who want powerful tools, not bloated platforms.

100% cloud-native RMM

No servers to maintain, no legacy baggage. Manage everything from anywhere with a modern, browser-based platform.

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Easy patching, monitoring, and alerting

Automate the essentials with intuitive workflows that keep endpoints secure, healthy, and visible without extra overhead.

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Setup in minutes, not days

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More Than Remote Access

TeamViewer Remote Management works for basic endpoint support, but it lacks the tools needed for serious automation.

What TeamViewer offers

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Scripts must be executed individually on each device, which is time-consuming and impractical for managing a large fleet.

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The platform doesn’t offer scheduling, conditional logic, or automated responses to common issues, requiring constant manual intervention.

Where Level stands out

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Level RMM lets you run scripts across hundreds or thousands of devices simultaneously with a few clicks.

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Built-in automation rules let you trigger actions based on alerts or conditions, helping you resolve issues without lifting a finger.

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Built for Full Environment Visibility

TeamViewer’s monitoring is confined to endpoints with the agent installed and doesn’t extend to broader infrastructure.

What TeamViewer offers

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You won’t be able to monitor firewalls, switches, or other network devices due to a lack of SNMP support and scheduled scanning.

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Monitoring alerts are limited and inflexible, offering little control over thresholds, conditions, or notification timing.

Where Level stands out

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Level RMM supports SNMP, custom alert thresholds, and network scanning, giving you visibility across your full IT environment.

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You can fine-tune alerting rules to match device types, working hours, and specific performance indicators.

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Built for Scalability

TeamViewer’s architecture and licensing can become a bottleneck as your team and device count grow.

What TeamViewer offers

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Remote sessions are routed exclusively through TeamViewer’s cloud, which can be slower and may not work in isolated or low-connectivity environments.

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Licensing is restrictive, with caps on concurrent sessions and added costs for additional technicians or seats.

Where Level stands out

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Level RMM supports peer-to-peer remote connections when available, offering faster performance and more flexibility in secure or offline environments.

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You get unlimited concurrent remote sessions with no per-user fees, so your costs stay predictable even as your team grows.

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Give support your clients deserve

Deliver unparalleled client support with our suite of endpoint management tools—start for free today.

Pricing

Simple, transparent pricing that grows with you.

Always know what you’ll pay. No hidden fees. Cancel anytime.

Pay as you grow

$2

per device, per month

FEATURES

Remote control

Automation pipelines

Background management

Monitoring and alerting

Patch management

Scripting

Asset and inventory tracking

Integrations and Public API

Strong security

+ many more...