Key takeaways.
The differences that matter most.
- Level connects real-time monitoring, automation, scripting, patching, and remote support in one focused RMM.
- Endpoint events, monitors, tags, group changes, schedules, and API events can start Level automations.
- Live device-and-step logs show technicians what each automation is doing.
- Level remote control is included for enrolled Windows, macOS, and Linux devices.
- Level publishes a $2 per-device rate and includes every technician.
What Level users say.
Remote support without leaving the RMM.
YMCA
Customer testimonial, YMCA
“I can confidently say that Level is truly an all-in-one experience that delivers. Level boasts top-notch scripting capabilities, handles patch management efficiently, provides robust remote management tools, and, most importantly, it’s regularly updated with new features, ensuring I’m always well-equipped for success.”
Grissom Tech
Customer testimonial, Grissom Tech
“After migrating 600 devices to Level with their easy PowerShell install script, we have started to use Level RMM much more than our previous RMM. Level just works. New releases happen frequently. The roadmap is very exciting, and we can’t wait for the mobile app.”
Remote is one part of the RMM day.
The rest of the work starts before anyone opens a session.
Start work from the event.
A monitor or tag starts the automation, and the run view streams each device result.
Patch the enrolled fleet.
Stage updates across Windows, macOS, and Linux, then review the result in one place.
Open remote in the browser.
Start an included session from the device record without installing another viewer.
Choose the workflow you need.
TeamViewer reaches unmanaged machines. Level runs the enrolled fleet.
Choose Level if
- Endpoint events should start the work.
- You need live automation output.
- Remote support should stay in the RMM.
- Patching should share the device workflow.
- You want a public per-device price.
Choose TeamViewer if
- You support unmanaged machines.
- Attended one-off sessions are primary.
- TeamViewer remote workflows already fit.
Compare the shared endpoint work.
Level connects remote support to the full RMM workflow.
| Level |  | |
|---|---|---|
| Product fit | ||
| Primary focus | Enrolled fleet operations | Remote access and support |
| Managed devices | Persistent RMM agent | Unattended remote access |
| Unmanaged support | Enroll before management | Attended one-off sessions |
| Published price | $2 per device monthly | Plan or checkout pricing |
| Monitoring and automation | ||
| Endpoint health | Real-time RMM data | Device Monitoring add-on |
| Online and offline status | Instant connection alerts | Device status monitoring |
| Resource thresholds | CPU, memory, and disk | Device Monitoring policies |
| Automation triggers | Events, monitors, tags, schedules | Management add-on workflows |
| Workflow design | Conditional, multi-step pipelines | Standardized automation |
| Execution feedback | Live device-and-step logs | Management activity status |
| Remote support and patching | ||
| Remote control | Built into the RMM | Core product |
| Technician viewer | No separate viewer | TeamViewer client |
| Supported platforms | Windows, macOS, and Linux | Windows, macOS, and Linux |
| Patch management | Included in the RMM | Remote Management add-on |
| Patch scheduling | Profiles and maintenance windows | Policy-based schedules |
| Failed updates | Immediate failure alerts | Patch status reporting |
RMM depth starts before the remote session.
Monitor, automate, patch, and remote from one device record.
- Automations can start when a tag is applied, a device enrolls, a monitor fires, or a schedule arrives. The run view streams output for each device while the workflow is still running.
- Monitoring tracks enrolled-device signals and sends the alert into the next event-driven response.
- Patch workflows cover Windows, macOS, and Linux, with available updates and run results kept in the same product.
- Remote sessions open in the browser from the enrolled device record. They are included in the device rate, with no extra viewer or channel pack.
Remote access pricing is not RMM pricing.
TeamViewer prices remote access. Level prices the complete RMM.
See Level pricingProve the enrolled-device workflow first.
Evaluate Level on a small device group before expanding.
Enroll a pilot group.
Pilot Level on managed devices while keeping every TeamViewer support path.
Validate the RMM work.
Watch a monitor fire, follow an automation live, stage patches, and open browser remote.
Expand where enrollment fits.
Move managed sites into Level while TeamViewer handles one-off support.
Why doesn't Level chase software review awards?
Review volume can reflect campaigns and incentives. We would rather put that money into the product. If Level earns a review, post it honestly. No gift card.
Read our stance
