New: Bring your own AI agent to Level

Managing thousands of devices should feel like managing one

See what needs attention, automate the routine work, patch on your schedule, and remote in when you need to. From your first 10 to your next 10,000.

Automate the work that slows your team down.

Keep control of every run.

Build the workflow once.

Combine triggers, conditions, and actions into a repeatable workflow. Target the right devices and follow every execution from the same view.

Explore automations

Make every new device ready.

Enroll a device, install the tools it needs, and apply the right tags without rebuilding the checklist for every user.

Explore inventory

Run updates on your schedule.

Set maintenance windows, coordinate reboots, and track completion without turning patch day into a manual project.

Explore patch management

Tag 1,000 devices. Watch the automation fire.

Apply a tag to a device group. The workflow starts immediately across every device. No polling wait.

Explore monitoring and alerting

“Level gives us the power for only a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight.”

Justin Hayes

CEO · Bascom Logistics

See everything that needs attention.

Move from signal to action in the same view.

Catch the problem in seconds.

Monitors keep CPU, memory, disk, and service health visible so the next issue arrives with context.

  • Sub-minute check intervals across your fleet
  • Threshold-based alerts with configurable severity
  • Historical trend data for every metric
Cover the fleet by tag.

Assign monitors by tag, not by device. When a device gets a tag, it inherits the right monitors automatically. Consistent coverage without manual setup.

  • Apply monitors to tags like “production” or “DC”
  • New devices inherit monitors the moment they’re tagged
  • Change monitors on a tag once, apply everywhere
Fix it before anyone jumps in.

When a monitor fires, Level can run one or more linked automations in real time before anyone has to step in.

  • Trigger automations from monitor alerts
  • Run remediation on the affected device automatically
  • Open run details directly from the alert

Turn endpoint signals into a security posture.

Know which gaps to close first.

  • OS patchingScanning
  • AntivirusScanning
  • FirewallScanning
  • Disk encryptionScanning

IT teams notice the difference.

Their results keep the product grounded.

“I’ve spent a lot of time looking for a good RMM, mainly with a focus on automation. I tried Atera for a while. It wasn’t terrible, but like many RMMs, it never really clicked for me. I also looked into NinjaOne, but the interface didn’t win me over, and their aggressive sales tactics were a major turn-off. I’ve always worked with Kaseya in the past, but let’s be honest, it’s overkill and messy for smaller MSPs. While testing a bunch of new tools, I gave Level a shot, and I’m glad I did. What stood out immediately was the onboarding. I had a brief call with the CEO, Jacob, who personally activated my account. Super chill, no hard sell. He just said, “Here’s your account, go test it out,” and that was it. Plus, the first 10 devices are free, no commitment needed, which is a breath of fresh air coming from the constant promos and sales pressure of other vendors. Now the product itself? Really satisfying to use. The automation features are simple yet powerful, and the UI is clean and intuitive. It’s exactly what I was looking for: an RMM, not an all-in-one PSA, ticketing, documentation, and billing platform that tries to do everything but excels at nothing. Thanks, Level.”
IIPoliIIr/msp · Reddit
“Level boasts top-notch automation and scripting capabilities, handles patch management efficiently, provides robust remote management tools, and most importantly, it is regularly updated with new features.”
Lance HietpasIT Director · YMCA
“We switched to Level in February from another RMM and are super happy. The whole platform is modern, fast, offers a ton of advanced features, and is very actively developed. Monitoring is super flexible because it allows us to use our own scripts as monitors and do things based on the results. The API is quite advanced and is extended constantly.”
pjoerkr/msp · Reddit
“I personally use Level.io internally here at NovaBACKUP to monitor production endpoints around the world. It works very well, saves us a ton of time with automations, monitoring, and alerts, and the company has been very responsive for any support issues or feature requests.”
NovaBACKUP-Nater/SmallMSP · Reddit
“Level.io made me a custom script to install MSI apps pretty quickly after I opened a support ticket. I think they’re fantastic.”
miketunesr/msp · Reddit
“Level is such a breath of fresh air in the RMM space. The GUI looks clean, intuitive, modern and is very responsive.”
Easton UtilitiesIT team
“I loved NinjaOne. It did everything I needed it to do. But with a relatively small number of endpoints, their pricing won’t make any sense. I would consider Level as a solution, especially with a small fleet.”
Comfortable-Bunch210r/msp · Reddit
“We officially gave our notice to Ninja today. We’re moving to Level.io. I really recommend it.”
Anthony RMSP Heroes
“Believe me when I say this, because I don’t say it almost ever: that interface is beautiful. Whoever is doing your design and UI is absolutely smashing it.”
GavstoMSP Geek
“Like others have said, our team is also really enjoying Level. It’s very refreshing to have a super modern and sleek interface, great Linux support, and a development team that actually listens to feedback. It’s also really exciting to see the new features roll out basically every month.”
GoodHeartTechr/msp · Reddit
“Level has brought us the multi-OS management software we need at a reasonable price. Its modern UI makes it easy to work with systems individually and in bulk.”
ExisorIT team
“I’m really digging Level.io as well. Fast UI, relatively easy to work with, and the automation engine is so far doing everything I’ve been dreaming up.”
athlonduker/msp · Reddit
“Our school district faced limitations with our on-prem remote assistance solution. After extensive research, we considered four alternatives and chose Level for its user-friendly interface, pricing structure, and features.”
Trinity Basin PreparatorySchool district IT
“What they do well is the automation module, monitoring, and scripting. Everything works in real time, without delay.”
redipbr/msp · Reddit
“We’re using it for Linux machines since our primary RMM doesn’t have Linux support right now. It’s been great for us so far, and their team has been very responsive on support requests and feature rollouts.”
xucraigr/msp · Reddit
“Our transition to a fully remote workspace was streamlined thanks to Level. This platform excellently meets our needs for remote management and endpoint monitoring. Its straightforward installation and user-friendly interface are complemented by the exceptional support. Discovering Level has been a pivotal moment for our remote operations.”
InDemandCustomer testimonial
“Level gives us the power for only a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight.”
Justin HayesCEO · Bascom Logistics
“I absolutely love Level.io. Level.io support has been 10/10 as well. They will literally work with you to write scripts to solve your problems. Couldn’t recommend them enough, especially for the price point.”
ChexaMSP Heroes
“We came from Nagios and wanted to improve the whole environment with automations and script checks. Level’s script checks solved so many different checks that the other systems we looked at would require much more work. Onboarding around 150 endpoints was straightforward and easy. The tag-based policy and automations are well built. We monitor many APIs and specific services, and Level hits the spot for us.”
kimsvaner/msp · Reddit
“Our patching routines are more successful than they have been with past products. We have been especially pleased that Level has continuously improved the product.”
Matt BoldingRogers State University
“Every time I’ve contacted them, they’ve gotten back with me in under an hour. The first time, I was having some difficulty with a Mac. I got a response from the CTO, who guided me through the whole thing.”
TxTechnicianr/msp · Reddit
“Level’s in-browser remote access is very good. If you need interactive remote access without a helper app, Level is a much better choice.”
ibor132r/msp · Reddit
“After migrating 600 devices to Level with their easy PowerShell install script, we have started to use Level RMM much more than our previous RMM. Level just works. New releases happen frequently. The roadmap is very exciting, and we can’t wait for the mobile app.”
Grissom TechCustomer testimonial
“We use Level and the team and product are awesome!”
6two3r/msp · Reddit
“I’ve spent a lot of time looking for a good RMM, mainly with a focus on automation. I tried Atera for a while. It wasn’t terrible, but like many RMMs, it never really clicked for me. I also looked into NinjaOne, but the interface didn’t win me over, and their aggressive sales tactics were a major turn-off. I’ve always worked with Kaseya in the past, but let’s be honest, it’s overkill and messy for smaller MSPs. While testing a bunch of new tools, I gave Level a shot, and I’m glad I did. What stood out immediately was the onboarding. I had a brief call with the CEO, Jacob, who personally activated my account. Super chill, no hard sell. He just said, “Here’s your account, go test it out,” and that was it. Plus, the first 10 devices are free, no commitment needed, which is a breath of fresh air coming from the constant promos and sales pressure of other vendors. Now the product itself? Really satisfying to use. The automation features are simple yet powerful, and the UI is clean and intuitive. It’s exactly what I was looking for: an RMM, not an all-in-one PSA, ticketing, documentation, and billing platform that tries to do everything but excels at nothing. Thanks, Level.”
IIPoliIIr/msp · Reddit
“Level gives us the power for only a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight.”
Justin HayesCEO · Bascom Logistics
“Like others have said, our team is also really enjoying Level. It’s very refreshing to have a super modern and sleek interface, great Linux support, and a development team that actually listens to feedback. It’s also really exciting to see the new features roll out basically every month.”
GoodHeartTechr/msp · Reddit
“We switched to Level in February from another RMM and are super happy. The whole platform is modern, fast, offers a ton of advanced features, and is very actively developed. Monitoring is super flexible because it allows us to use our own scripts as monitors and do things based on the results. The API is quite advanced and is extended constantly.”
pjoerkr/msp · Reddit
“We came from Nagios and wanted to improve the whole environment with automations and script checks. Level’s script checks solved so many different checks that the other systems we looked at would require much more work. Onboarding around 150 endpoints was straightforward and easy. The tag-based policy and automations are well built. We monitor many APIs and specific services, and Level hits the spot for us.”
kimsvaner/msp · Reddit
“I’m really digging Level.io as well. Fast UI, relatively easy to work with, and the automation engine is so far doing everything I’ve been dreaming up.”
athlonduker/msp · Reddit
“Level.io made me a custom script to install MSI apps pretty quickly after I opened a support ticket. I think they’re fantastic.”
miketunesr/msp · Reddit
“Every time I’ve contacted them, they’ve gotten back with me in under an hour. The first time, I was having some difficulty with a Mac. I got a response from the CTO, who guided me through the whole thing.”
TxTechnicianr/msp · Reddit
“What they do well is the automation module, monitoring, and scripting. Everything works in real time, without delay.”
redipbr/msp · Reddit
“I loved NinjaOne. It did everything I needed it to do. But with a relatively small number of endpoints, their pricing won’t make any sense. I would consider Level as a solution, especially with a small fleet.”
Comfortable-Bunch210r/msp · Reddit
“After migrating 600 devices to Level with their easy PowerShell install script, we have started to use Level RMM much more than our previous RMM. Level just works. New releases happen frequently. The roadmap is very exciting, and we can’t wait for the mobile app.”
Grissom TechCustomer testimonial
“Our transition to a fully remote workspace was streamlined thanks to Level. This platform excellently meets our needs for remote management and endpoint monitoring. Its straightforward installation and user-friendly interface are complemented by the exceptional support. Discovering Level has been a pivotal moment for our remote operations.”
InDemandCustomer testimonial
“Believe me when I say this, because I don’t say it almost ever: that interface is beautiful. Whoever is doing your design and UI is absolutely smashing it.”
GavstoMSP Geek
“Level boasts top-notch automation and scripting capabilities, handles patch management efficiently, provides robust remote management tools, and most importantly, it is regularly updated with new features.”
Lance HietpasIT Director · YMCA
“I absolutely love Level.io. Level.io support has been 10/10 as well. They will literally work with you to write scripts to solve your problems. Couldn’t recommend them enough, especially for the price point.”
ChexaMSP Heroes
“Level has brought us the multi-OS management software we need at a reasonable price. Its modern UI makes it easy to work with systems individually and in bulk.”
ExisorIT team
“I personally use Level.io internally here at NovaBACKUP to monitor production endpoints around the world. It works very well, saves us a ton of time with automations, monitoring, and alerts, and the company has been very responsive for any support issues or feature requests.”
NovaBACKUP-Nater/SmallMSP · Reddit
“Our patching routines are more successful than they have been with past products. We have been especially pleased that Level has continuously improved the product.”
Matt BoldingRogers State University
“Our school district faced limitations with our on-prem remote assistance solution. After extensive research, we considered four alternatives and chose Level for its user-friendly interface, pricing structure, and features.”
Trinity Basin PreparatorySchool district IT
“Level is such a breath of fresh air in the RMM space. The GUI looks clean, intuitive, modern and is very responsive.”
Easton UtilitiesIT team
“Level’s in-browser remote access is very good. If you need interactive remote access without a helper app, Level is a much better choice.”
ibor132r/msp · Reddit
“We’re using it for Linux machines since our primary RMM doesn’t have Linux support right now. It’s been great for us so far, and their team has been very responsive on support requests and feature rollouts.”
xucraigr/msp · Reddit
“We officially gave our notice to Ninja today. We’re moving to Level.io. I really recommend it.”
Anthony RMSP Heroes
“We use Level and the team and product are awesome!”
6two3r/msp · Reddit
“I’ve spent a lot of time looking for a good RMM, mainly with a focus on automation. I tried Atera for a while. It wasn’t terrible, but like many RMMs, it never really clicked for me. I also looked into NinjaOne, but the interface didn’t win me over, and their aggressive sales tactics were a major turn-off. I’ve always worked with Kaseya in the past, but let’s be honest, it’s overkill and messy for smaller MSPs. While testing a bunch of new tools, I gave Level a shot, and I’m glad I did. What stood out immediately was the onboarding. I had a brief call with the CEO, Jacob, who personally activated my account. Super chill, no hard sell. He just said, “Here’s your account, go test it out,” and that was it. Plus, the first 10 devices are free, no commitment needed, which is a breath of fresh air coming from the constant promos and sales pressure of other vendors. Now the product itself? Really satisfying to use. The automation features are simple yet powerful, and the UI is clean and intuitive. It’s exactly what I was looking for: an RMM, not an all-in-one PSA, ticketing, documentation, and billing platform that tries to do everything but excels at nothing. Thanks, Level.”
IIPoliIIr/msp · Reddit
“Believe me when I say this, because I don’t say it almost ever: that interface is beautiful. Whoever is doing your design and UI is absolutely smashing it.”
GavstoMSP Geek
“Level gives us the power for only a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight.”
Justin HayesCEO · Bascom Logistics
“Level boasts top-notch automation and scripting capabilities, handles patch management efficiently, provides robust remote management tools, and most importantly, it is regularly updated with new features.”
Lance HietpasIT Director · YMCA
“Like others have said, our team is also really enjoying Level. It’s very refreshing to have a super modern and sleek interface, great Linux support, and a development team that actually listens to feedback. It’s also really exciting to see the new features roll out basically every month.”
GoodHeartTechr/msp · Reddit
“I absolutely love Level.io. Level.io support has been 10/10 as well. They will literally work with you to write scripts to solve your problems. Couldn’t recommend them enough, especially for the price point.”
ChexaMSP Heroes
“We switched to Level in February from another RMM and are super happy. The whole platform is modern, fast, offers a ton of advanced features, and is very actively developed. Monitoring is super flexible because it allows us to use our own scripts as monitors and do things based on the results. The API is quite advanced and is extended constantly.”
pjoerkr/msp · Reddit
“Level has brought us the multi-OS management software we need at a reasonable price. Its modern UI makes it easy to work with systems individually and in bulk.”
ExisorIT team
“We came from Nagios and wanted to improve the whole environment with automations and script checks. Level’s script checks solved so many different checks that the other systems we looked at would require much more work. Onboarding around 150 endpoints was straightforward and easy. The tag-based policy and automations are well built. We monitor many APIs and specific services, and Level hits the spot for us.”
kimsvaner/msp · Reddit
“I personally use Level.io internally here at NovaBACKUP to monitor production endpoints around the world. It works very well, saves us a ton of time with automations, monitoring, and alerts, and the company has been very responsive for any support issues or feature requests.”
NovaBACKUP-Nater/SmallMSP · Reddit
“I’m really digging Level.io as well. Fast UI, relatively easy to work with, and the automation engine is so far doing everything I’ve been dreaming up.”
athlonduker/msp · Reddit
“Our patching routines are more successful than they have been with past products. We have been especially pleased that Level has continuously improved the product.”
Matt BoldingRogers State University
“Level.io made me a custom script to install MSI apps pretty quickly after I opened a support ticket. I think they’re fantastic.”
miketunesr/msp · Reddit
“Our school district faced limitations with our on-prem remote assistance solution. After extensive research, we considered four alternatives and chose Level for its user-friendly interface, pricing structure, and features.”
Trinity Basin PreparatorySchool district IT
“Every time I’ve contacted them, they’ve gotten back with me in under an hour. The first time, I was having some difficulty with a Mac. I got a response from the CTO, who guided me through the whole thing.”
TxTechnicianr/msp · Reddit
“Level is such a breath of fresh air in the RMM space. The GUI looks clean, intuitive, modern and is very responsive.”
Easton UtilitiesIT team
“What they do well is the automation module, monitoring, and scripting. Everything works in real time, without delay.”
redipbr/msp · Reddit
“Level’s in-browser remote access is very good. If you need interactive remote access without a helper app, Level is a much better choice.”
ibor132r/msp · Reddit
“I loved NinjaOne. It did everything I needed it to do. But with a relatively small number of endpoints, their pricing won’t make any sense. I would consider Level as a solution, especially with a small fleet.”
Comfortable-Bunch210r/msp · Reddit
“We’re using it for Linux machines since our primary RMM doesn’t have Linux support right now. It’s been great for us so far, and their team has been very responsive on support requests and feature rollouts.”
xucraigr/msp · Reddit
“After migrating 600 devices to Level with their easy PowerShell install script, we have started to use Level RMM much more than our previous RMM. Level just works. New releases happen frequently. The roadmap is very exciting, and we can’t wait for the mobile app.”
Grissom TechCustomer testimonial
“We officially gave our notice to Ninja today. We’re moving to Level.io. I really recommend it.”
Anthony RMSP Heroes
“Our transition to a fully remote workspace was streamlined thanks to Level. This platform excellently meets our needs for remote management and endpoint monitoring. Its straightforward installation and user-friendly interface are complemented by the exceptional support. Discovering Level has been a pivotal moment for our remote operations.”
InDemandCustomer testimonial
“We use Level and the team and product are awesome!”
6two3r/msp · Reddit

Start with the practical questions.

Deployment, pricing, and support stay straightforward.

How quickly can I deploy Level?

Install the agent directly or push it through your existing tool. Most teams can begin monitoring their fleet the same day.

Which operating systems does Level support?

Level supports Windows, macOS, and Linux through one agent. Check the current documentation when a workflow depends on a specific operating-system capability.

Is Level for MSPs, internal IT, or both?

Both. MSPs use Level for multi-tenant client work with groups, tags, and permissions. Internal IT teams use it to monitor, automate, patch, and remote into their own fleet without buying per-technician seats. Same product, different workflows.

What does Level cost?

First 10 devices free. At 11 devices, every device is $2 per month, billed on your peak device count. Month-to-month; no annual commitment.

See pricing examples
What’s included in the free 10 devices?

The full product. Monitoring, automations, patching, scripting, remote access, and the rest of the platform are available on free and paid accounts. You only start paying when you add an 11th device at $2 per device per month.

Do I need to run a server or open inbound ports?

No on-premises management server is required. The Level agent connects outbound, so routine management and remote sessions do not require an inbound port or VPN.

Can I migrate gradually from another RMM?

Yes. Deploy Level alongside your current tool, validate it with a device group, and move the rest of the fleet when your team is ready.

How is Level different from NinjaOne or N-able?

Level is built real-time end to end, so automations, alerts, and remote sessions update as things happen instead of waiting on a poll cycle. It’s a focused RMM, not a bloated suite, with transparent per-device pricing, month-to-month billing, and no annual commitment.

Compare Level to other RMMs
How is remote access protected?

Remote access uses encrypted sessions, role-based permissions, and activity logging. Your team controls who can connect and can review what happened afterward.

See how Level handles security

Start with your first 10 devices. Free.

No credit card. No annual commitment. Deploy the agent and see Level against your own fleet.