Level vs. Atera

Atera combines RMM, PSA, and billing in one tool. But when everything’s bundled, core functionality can get diluted. Level keeps it focused, with a modern RMM built to do one thing really well.

Compare Level to Atera

Level is purpose-built for IT teams who want a streamlined experience without the clutter of unnecessary PSA tools or rigid contracts. Compare the key features that matter most for modern endpoint management.

Feature

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Intuitive, easy-to-learn interface

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Quick setup with minimal training

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Built-in scripting and automation

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Patch management included

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Sales-free trial and signup

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Transparent pricing, no hidden fees

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Fast support from actual engineers

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No long-term contracts

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We’ve been using Level for over a year and have been impressed with our results. We have been especially pleased that Level has continuously improved the product and added features for a reasonable price.

RSU

Matt Bolding

Academic Computing Services, Rogers State University

Level gives us the power for only a few technicians
to manage hundreds of endpoints from anywhere
in the world with real-time insight.

Bascom Logistics

Justin Hayes

CEO, Bascom Logistics

Level boasts top-notch scripting capabilities, handles patch management efficiently, provides robust remote management tools, and, most importantly, it's regularly updated with new features, ensuring I'm always well-equipped for success.

YMCA

Lance Hietpas

IT Director, YMCA

Features

Key capabilities that sets Level apart

Level gives you a modern, intuitive RMM experience that works right out of the box. Whether you're patching devices, monitoring systems, or responding to alerts, Level keeps things simple, fast, and reliable. Built for MSPs and IT teams who want powerful tools, not bloated platforms.

100% cloud-native RMM

No servers to maintain, no legacy baggage. Manage everything from anywhere with a modern, browser-based platform.

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Easy patching, monitoring, and alerting

Automate the essentials with intuitive worflows that keep endpoints secure, healthy, and visible without extra overhead.

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Setup in minutes, not days

Get up and running fast. Deploy agents, onboard endpoints, and configure your environment in just a few clicks.

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Trust your patching process

Reliable patching is a cornerstone of endpoint management, but Atera users often report frustration with inconsistent results. For many, even manual patch pushes fail without clear reasons.

What Atera offers

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Admins frequently observe that updates pushed through Atera don’t reach endpoints or silently fail, which adds guesswork to routine maintenance.

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The lack of clear error messages or audit trails makes it difficult to know whether a patch succeeded or why it failed, forcing teams to spend extra time verifying outcomes manually.

Where Level stands out

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Level RMM offers dependable patching with detailed logs and real-time error reporting, so there’s full visibility into what happened and why.

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It’s built for trust at scale, letting you confidently automate updates without second-guessing results.

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Keep devices connected and responsive

Atera’s agent stability has been a recurring challenge, especially in larger environments. Devices frequently appear offline in the console, often requiring manual intervention just to re-establish a connection.

What Atera offers

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When a device goes offline in Atera’s dashboard, a reboot or even a full agent reinstall is often required to restore functionality.

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This becomes especially problematic for teams managing hundreds of endpoints, many of which are laptops that rarely reboot.

Where Level stands out

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Level’s agent is engineered for stability, maintaining reliable connectivity across a wide range of conditions.

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If something does go wrong, remote repair tools can often resolve the issue without requiring a reboot or hands-on fixes.

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Go beyond basic automation

While Atera includes automation tools, users looking for more advanced workflows often run into limits. It's designed for simplicity, but that can come at the cost of flexibility.

What Atera offers

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Atera supports basic automation like scheduled scripts or threshold alerts, but multi-trigger workflows or dynamic logic are more difficult to implement.

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For IT teams with complex needs, the platform’s simplicity can feel restrictive, requiring external workarounds to achieve what should be built-in.

Where Level stands out

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Level RMM supports robust automation with multiple triggers, conditions, and flexible scripting to accommodate more sophisticated use cases.

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It’s simple enough for everyday tasks but powerful enough for teams that want to go deeper without compromises.

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It’s easy to see why Level saves you time and money

Maximize your efficiency and cut costs with a platform designed for the smart management of IT resources. Level streamlines operations, automates tasks, and reduces the need for manual intervention, so you can focus on growth.

600+

Average manhours saved

Through automations, teams save an average of 600 man-hours, redirecting efforts to critical tasks and innovation.

200%

Improved team efficiency

Streamlined processes and smart automations amplify IT operational efficiency, effectively doubling output.

80%

Faster response times

Advanced tools and proactive support slash response times, making IT support faster than ever.

95%

Customer satisfaction

With our commitment to reliability and service, customer satisfaction scores are soaring.

Pricing

Simple, transparent pricing that grows with you.

Always know what you’ll pay. No hidden fees. Cancel anytime.

Pay as you grow

$2

per device, per month

FEATURES

Remote control

Automation pipelines

Background management

Monitoring and alerting

Patch management

Scripting

Asset and inventory tracking

Integrations and Public API

Strong security

+ many more...