What is the main difference between Level and Pulseway?

Pulseway emphasizes mobile-first administration. Level centers the technician workflow in the browser, with real-time monitoring, live automation output, mixed-OS patching, and browser-based remote access.

Can I evaluate Level before switching from Pulseway?

Yes. Install Level on a pilot group and compare monitors, automations, patch policies, and remote sessions in your environment. Accounts managing up to 10 Level devices stay free with no time limit.

Does Level support Windows, macOS, and Linux?

Yes. Level supports core RMM workflows across Windows, macOS, and Linux, including x86-64 and ARM64 environments. Feature coverage varies by operating system.

Why doesn't Level include ticketing or a PSA?

Because we're building an RMM, not an everything platform. Level focuses on monitoring, automation, patching, remote access, and endpoint management, then integrates with the business systems you already use.

Level vs Pulseway: Compare Daily RMM Workflows

Key takeaways.

The differences that matter most.

Level connects real-time monitoring, automation, scripting, patching, and remote support in one focused RMM.
Endpoint events, monitors, tags, group changes, schedules, and API events can start Level automations.
Live device-and-step logs show technicians what each automation is doing.
Level remote control opens in the browser across Windows, macOS, and Linux.
Level includes third-party patching and publishes a $2 per-device rate.

What Level users say.

Browser remote and mixed-OS support.

Trinity Basin Preparatory

Customer testimonial, Trinity Basin Preparatory

“Our school district faced limitations with our on-prem remote assistance solution in recent years. After extensive research, we considered four potential alternatives, ultimately choosing Level for its user-friendly interface, pricing structure, and features. As a bonus, Level has been great with responding to suggestions and feedback!”

InDemand

Customer testimonial, InDemand

“Our transition to a fully remote workspace was streamlined thanks to Level. This platform excellently meets our needs for remote management and endpoint monitoring. Its straightforward installation and user-friendly interface are complemented by the exceptional support. Discovering Level has been a pivotal moment for our remote operations.”

Three differences show up in daily RMM work.

Compare where the full daily workflow lives.

Use the full RMM in a browser.
Level keeps devices, monitors, automations, patches, and remote access available without a separate technician app.
Open managed remote in the browser.
Level opens Windows, macOS, and Linux remote sessions without a separate technician desktop client.
Patch third-party apps on the device rate.
Level includes third-party patching. Pulseway documents it as a separate licensed module.

Choose the operating model first.

Choose the RMM workflow your technicians should use every day.

Choose Level if

Endpoint events should start the work.
You need live automation output.
Remote support should stay in the browser.
Third-party patching should be included.
You want a public per-device price.

Choose Pulseway if

A native mobile app is central.
Unmanaged Windows support is required.
Pulseway workflows fit your fleet.

Compare the shared RMM work.

Level connects live endpoint signals to the next action.

Level compared with Pulseway
	Level
Product and pricing
Primary focus	Focused RMM operations	Mobile-first RMM operations
Published price	$2 per device monthly	Request a quote
Free evaluation	10 devices, no time limit	Sales-assisted evaluation
Technician access	No additional RMM seat	Quote-based terms
Monitoring and automation
Endpoint health	Real-time RMM data	Real-time monitoring
Online and offline status	Instant connection alerts	Real-time alerts
Resource thresholds	CPU, memory, and disk	System health alerts
Automation triggers	Events, monitors, tags, schedules	Policies, tasks, workflows
Workflow design	Conditional, multi-step pipelines	Automation workflows
Execution feedback	Live device-and-step logs	Task and workflow status
On-demand scripts	Immediate execution	Script execution
Remote support and patching
Remote launch	Opens in the browser	Remote Desktop Client
Graphical platforms	Windows, macOS, and Linux	Windows and macOS
Mobile console	Responsive browser	Native iOS and Android apps
Third-party patching	Included	Separate license
macOS patch setup	Agent-based controls	MDM enrollment required
Failed updates	Immediate failure alerts	Patch status reporting

RMM depth shows up in the work.

Live automations, browser remote, patching, and ARM.

Watch the automation run live. A tag, enrollment, monitor, or schedule starts the workflow. The run view streams each device’s output.
Remote from the browser. Open managed Windows, macOS, or Linux remote sessions without a separate desktop client.
Patch operating systems and apps. Stage OS and third-party updates across Windows, macOS, and Linux on the same device rate.

Know the RMM price before signup.

Public $2 pricing. Every technician included. First 10 free.

See Level pricing

Switching is a phased move, not a big bang.

Run Level beside Pulseway until you are ready.

Install on a subset.
Pilot Level on 10 devices while Pulseway continues running.
Validate the workflows that matter.
Watch an automation run, open browser remote, stage patches, and confirm every device reports back.
Expand by group.
Move clients or sites in phases after each Level workflow is proven.

Why doesn't Level chase software review awards?

Review volume can reflect campaigns and incentives. We would rather put that money into the product. If Level earns a review, post it honestly. No gift card.

Read our stance