Say goodbye to instability, disconnections, and clunky workflows.
Pulseway users report everything from buggy remote sessions to painful automations. At Level, we’re fixing the problems others won’t.
Pulseway users often struggle with disconnections, clunky workflows, and limited support. Level offers a more stable, intuitive, and scalable experience, with fast support and a platform that's fully cloud-native.
Compare the difference now.
Feature
Intuitive, easy-to-learn interface
Quick setup with minimal training
Built-in scripting and automation
Patch management included
Public pricing on website
Self-serve signup, no sales call
Transparent pricing, no hidden fees
Fast support from actual engineers
No long-term contracts
Frequent product updates and roadmap transparency
Features
Level gives you a modern, intuitive RMM experience that works right out of the box. Whether you're patching devices, monitoring systems, or responding to alerts, Level keeps things simple, fast, and reliable. Built for MSPs and IT teams who want powerful tools, not bloated platforms.
No servers to maintain, no legacy baggage. Manage everything from anywhere with a modern, browser-based platform.
Automate the essentials with intuitive workflows that keep endpoints secure, healthy, and visible without extra overhead.
Get up and running fast. Deploy agents, onboard endpoints, and configure your environment in just a few clicks.
A reliable RMM is only useful if it works when you need it. Pulseway has struggled with service uptime, which undermines user trust.
Admins have reported multiple cloud outages or slowdowns, describing the platform as sometimes “unusable” during work hours.
One long-time customer noted they were locked out for over 90 minutes, calling the repeated outages “unbelievable.”
Level RMM runs on a high-availability cloud infrastructure to ensure consistent access throughout the day.
Whether you're patching or remediating issues, Level gives you real-time control without interruption.
Pulseway’s premium pricing raises expectations, but some users feel the cost isn’t justified by the reliability or support experience.
Customers have expressed frustration paying high fees while still facing outages or delays in support.
One forum user noted Pulseway’s support took over an hour to respond during downtime, which made the problem worse.
Level RMM delivers enterprise-grade performance at a fair and transparent price.
Support is fast and handled by experienced engineers who focus on solutions, not sales scripts.
Remote tools should be seamless, regardless of the device. Pulseway’s experience has been inconsistent, especially in mixed-OS environments.
Users working across Windows and macOS report that Pulseway’s remote tool varies in reliability and performance.
Some users also encounter unexpected licensing constraints depending on platform or configuration.
Level RMM provides native, cross-platform remote access with consistent performance across Windows and macOS.
No additional licensing is required, and setup is smooth from the first session.
Deliver unparalleled client support with our suite of endpoint management tools—start for free today.
IT issues resolved remotely
Average manhours saved monthly
Reduction in support costs
Increase in client satisfaction
Pricing
Always know what you’ll pay. No hidden fees. Cancel anytime.
Streamline your workflows by automating routine maintenance tasks. Our platform identifies and resolves issues proactively, saving you time and effort.
Gain immediate remote access to your endpoints whenever necessary. Our secure and reliable connection ensures you can manage and troubleshoot from anywhere, anytime.
Implement updates and changes without interrupting end-user activities. Our security protocols ensure that all operations are safe and protect your data integrity.
per device, per month
FEATURES
Remote control
Automation pipelines
Background management
Monitoring and alerting
Patch management
Scripting
Asset and inventory tracking
Integrations and Public API
Strong security
+ many more...