We’ve just released the Level Library, a collection of pre-configured, importable resources.
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Datto’s legacy, high-cost, and complex tools may not be the right fit for teams looking for efficiency and clear pricing.
Level simplifies RMM with a transparent, user-friendly solution.
While Datto can feel bloated and costly, Level delivers a streamlined experience with transparent pricing, fast support, and regular product updates. Choose a platform that puts your team first.
Feature
Built-in scripting and automation
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Patch management included
Cloud-native architecture
Intuitive, easy-to-learn interface
Transparent pricing, no hidden fees
Fast support from actual engineers
Quick setup with minimal training
Public pricing on website
Self-serve signup, no sales call
Contract flexibility
Justin Hayes
CEO, Bascom Logistics
Lance Hietpas
IT Director, YMCA
Matt Bolding
Academic Computing Services, Rogers State University
Features
Level gives you a modern, intuitive RMM experience that works right out of the box. Whether you're patching devices, monitoring systems, or responding to alerts, Level keeps things simple, fast, and reliable. Built for MSPs and IT teams who want powerful tools, not bloated platforms.
No servers to maintain, no legacy baggage. Manage everything from anywhere with a modern, browser-based platform.
Automate the essentials with intuitive workflows that keep endpoints secure, healthy, and visible without extra overhead.
Get up and running fast. Deploy agents, onboard endpoints, and configure your environment in just a few clicks.
Getting started with a new RMM should be smooth, but many Datto RMM users report frustrating onboarding and long support wait times.
Feedback from recent users highlights steep learning curves combined with limited onboarding assistance, making it difficult to gain traction quickly.
Some describe support as slow or unresponsive, with new customers left to troubleshoot complex features on their own.
Level RMM offers hands-on onboarding, guided by engineers who know the platform inside out.
Support is fast, helpful, and human, so your team never gets stuck waiting for help or digging through documentation to get answers.
Reliability is non-negotiable for an RMM platform. Datto RMM has faced criticism for cloud outages and poorly timed system maintenance.
Users have experienced unexpected outages during critical business hours, which can disrupt IT operations and create downstream issues for clients.
System updates or maintenance sometimes roll out without enough notice or planning, catching teams off guard and reducing trust in the platform.
Level RMM is built for uptime, with a cloud-native architecture that emphasizes performance and availability.
Maintenance windows are clearly communicated, and updates are designed to avoid disrupting your workday.
Too many false alarms can wear down your team. Datto RMM users often report alert fatigue from excessive or redundant monitoring notifications.
Alerts during patch windows or site-wide outages can flood dashboards and ticketing systems with unnecessary noise.
Fine-tuning alert policies often requires manual configuration and trial-and-error, eating up valuable technician time.
Level RMM helps teams stay focused with smart defaults and customizable alert policies that adapt to your environment.
Intelligent suppression prevents floods of redundant alerts during planned or known outages, so teams stay informed without being overwhelmed.
Deliver unparalleled client support with our suite of endpoint management tools—start for free today.
IT issues resolved remotely
Average manhours saved monthly
Reduction in support costs
Increase in client satisfaction
Pricing
Always know what you’ll pay. No hidden fees. Cancel anytime.
Streamline your workflows by automating routine maintenance tasks. Our platform identifies and resolves issues proactively, saving you time and effort.
Gain immediate remote access to your endpoints whenever necessary. Our secure and reliable connection ensures you can manage and troubleshoot from anywhere, anytime.
Implement updates and changes without interrupting end-user activities. Our security protocols ensure that all operations are safe and protect your data integrity.
per device, per month
FEATURES
Remote control
Automation pipelines
Background management
Monitoring and alerting
Patch management
Scripting
Asset and inventory tracking
Integrations and Public API
Strong security
+ many more...
Start your 14-day free trial today.
