Public Sector

Secure endpoint management for public-sector IT.

Give lean government IT teams the visibility, patch control, and audit-friendly workflows they need across departments, offices, and field devices.

An endpoint's system information page

Public-sector IT runs lean and stays accountable.

Small teams, many sites, and a record for everything.

Device list with multiple device groups open

Constrained budgets. Distributed offices. Real accountability.

The work has to be done, documented, and defended.

  • Lean teams, many sites

    A handful of staff cover departments, branch offices, and field laptops spread across the jurisdiction.

  • Mixed and aging fleets

    New and legacy devices run side by side across agencies, and the unpatched ones are a risk the public can't afford.

  • Everything needs a record

    Audits expect documented proof of what happened, who did it, and when, ready on request.

Inventory by department and site.

Group endpoints by agency, office, or location and see them all in one place.

Inventory of devices from a specific device group

See which devices are current.

Schedule the rest.

Available updates list

What operators say about the work.

Sourced reviews on Linux, remote access, and real-time ops.

  • “Weโ€™re using it for Linux machines since our primary RMM doesnโ€™t have Linux support right now. Itโ€™s been great for us so far, and their team has been very responsive on support requests and feature rollouts.”
    xucraigr/msp ยท Reddit
  • “Level gives us the power for only a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight.”
    Justin HayesCEO ยท Bascom Logistics
  • “Levelโ€™s in-browser remote access is very good. If you need interactive remote access without a helper app, Level is a much better choice.”
    ibor132r/msp ยท Reddit
  • “Level boasts top-notch automation and scripting capabilities, handles patch management efficiently, provides robust remote management tools, and most importantly, it is regularly updated with new features.”
    Lance HietpasIT Director ยท YMCA
  • “What they do well is the automation module, monitoring, and scripting. Everything works in real time, without delay.”
    redipbr/msp ยท Reddit
  • “Our patching routines are more successful than they have been with past products. We have been especially pleased that Level has continuously improved the product.”
    Matt BoldingRogers State University
  • “I personally use Level.io internally here at NovaBACKUP to monitor production endpoints around the world. It works very well, saves us a ton of time with automations, monitoring, and alerts, and the company has been very responsive for any support issues or feature requests.”
    NovaBACKUP-Nater/SmallMSP ยท Reddit
  • “Level has brought us the multi-OS management software we need at a reasonable price. Its modern UI makes it easy to work with systems individually and in bulk.”
    ExisorIT team

Fix a field laptop without a site visit.

The session opens in the browser. No VPN.

Browser-based remote support

Open an encrypted remote session in the browser and work on the device without a VPN or a trip to the site.

Learn more about remote control
Browser remote session connected to a government field laptop without a site visit.

The questions a public-sector buyer asks.

Certifications, audit logs, patch reporting, and procurement.

Has Level completed a SOC 2 Type II examination?

Yes. Level maintains a SOC 2 Type II report covering controls that include access, audit logging, and encrypted remote sessions.

Is Level FedRAMP authorized?

Not at this time. Level is a strong fit for state, local, and municipal teams; federal authorization programs like FedRAMP are not in place today.

Does Level support CJIS environments?

Buyers in law-enforcement-adjacent settings often ask about CJIS. Talk to us about your specific requirements before deploying Level in those environments.

What audit logs are available?

Sessions, script runs, automation runs, and patch events are logged with the user, device, timestamp, and action, and can be exported for review.

Can we report on patch compliance?

Yes. See patch status across the fleet, schedule updates, and export the current posture for audits and reviews.

How do pricing and procurement work?

Per-device pricing with month-to-month billing and no annual commitment, so budgeting stays predictable. The first 10 devices are free forever.

How fast can we deploy?

Minutes to the first device. Script the agent install and enroll departments in bulk through your existing tooling.

Bring visibility and patch control to every department.

Book a 1-hour demo and we'll walk through inventory, patch status, and the audit trail on a live environment. Your first 10 devices are free forever.