Key takeaways.
The differences that matter most.
- Level is a first-party RMM for monitoring, automation, scripting, patching, and remote support.
- Endpoint events, monitors, tags, group changes, schedules, and API events can start Level automations.
- Live device-and-step logs show technicians what each automation is doing.
- Level remote control opens in the browser without a separate remote stack to operate.
- Level manages Windows, macOS, and Linux fleets, including Linux ARM64.
What Level users say.
A cohesive workflow in daily use.
Easton Utilities
Customer testimonial, Easton Utilities
“Level is such a breath of fresh air in the RMM space. The GUI looks clean, intuitive, modern, and is very responsive. They have deployed new features at an impressive rate. We’ve had very helpful communication with their support team, and they are responsive and happy to talk about their roadmap and listen to our input.”
pjoerk
r/msp, Reddit
“We switched to Level in February from another RMM and are super happy. The whole platform is modern, fast, offers a ton of advanced features, and is very actively developed. Monitoring is super flexible because it allows us to use our own scripts as monitors and do things based on the results. The API is quite advanced and is extended constantly.”
Level ships the daily RMM workflow today.
Monitoring, automation, patching, and remote share one device context.
See the signal and the device.
Level-built monitoring stays connected to device state, groups, tags, alerts, and the actions a technician can take next.
Turn the signal into work.
An alert, tag, enrollment, or schedule starts an automation and streams each device result while it runs.
Open remote without a viewer.
Level remote control opens in the browser across Windows, macOS, and Linux.
Choose the RMM experience first.
Choose between a first-party RMM and an assembled open platform.
Choose Level if
- Endpoint events should start the work.
- You need live automation output.
- Linux belongs in the same fleet.
- You want a first-party RMM workflow.
- You want a no-clock free evaluation.
Choose OpenFrame if
- An assembled open platform fits your model.
- Its current monitoring model fits your fleet.
- MeshCentral remote fits your workflow.
Compare the shared RMM work.
Level keeps each endpoint action inside one first-party workflow.
| Level |  | |
|---|---|---|
| Product and pricing | ||
| Primary focus | First-party cloud RMM | Open assembled IT platform |
| Product history | In production since 2019 | First GA in 2026 |
| Published price | $2 per device monthly | $1 Gen1 device rate |
| Free evaluation | 10 devices, no time limit | Free trial |
| Remote foundation | Level-built remote | MeshCentral integration |
| Platform ownership | Single first-party RMM | Integrated open-source components |
| Monitoring and automation | ||
| Endpoint health | Real-time RMM data | Real-time telemetry |
| Online and offline status | Instant connection alerts | Endpoint telemetry |
| Resource thresholds | CPU, memory, and disk | Telemetry and monitoring |
| Automation triggers | Events, monitors, tags, schedules | AI-powered workflows |
| Workflow design | Conditional, multi-step pipelines | Fae and Mingo automation |
| Execution feedback | Live device-and-step logs | AI workflow activity |
| On-demand scripts | Immediate execution | Automation and scripting tools |
| Remote support and patching | ||
| Remote control | Built into the RMM | MeshCentral-based remote |
| Background tools | Terminal, files, processes, services | Remote management tools |
| Linux agent | x86-64 and ARM64 | Not documented at review |
| OS patching | Windows, macOS, and Linux | Patching listed in Gen1 |
| Patch scheduling | Profiles and maintenance windows | Platform patch workflows |
| Failed updates | Immediate failure alerts | Patch status reporting |
RMM depth shows up in the work.
Live automations, browser remote, patching, Linux, and ARM.
- Watch the automation run live. A tag, enrollment, monitor, or schedule can start the workflow. The run view streams each device's output.
- Remote from the browser. Open macOS or Linux remote with no extra viewer. Level tries a P2P path first and uses an encrypted relay when needed.
- Stage patches across the mixed fleet. Use Windows and macOS delays, tagged Linux canaries, WinGet, Homebrew, Apt, Yum/DNF, Pacman, Snap, and Flatpak.
- Manage ARM and Linux together. Windows, macOS, Linux, Raspberry Pi, and other ARM devices use the same Level agent. The workflows are available on every plan.
Price the RMM workflow that ships today.
A mature first-party RMM with live automation and support.
See Level pricingSwitching is a phased move, not a big bang.
Run Level beside OpenFrame until you are ready.
Install on a subset.
Pilot Level on 10 devices while OpenFrame continues running.
Validate the workflows that matter.
Watch an automation run, open browser remote, stage patches, and confirm every device reports back.
Expand by group.
Move clients or sites in phases after each Level workflow is proven.
Why doesn't Level chase software review awards?
Review volume can reflect campaigns and incentives. We would rather put that money into the product. If Level earns a review, post it honestly. No gift card.
Read our stance
