What is the main difference between Level and Gorelo?

Gorelo combines RMM and service-management workflows in one suite. Level is a focused RMM built around real-time monitoring, event-driven automation, mixed-OS patching, and browser remote.

Can I evaluate Level before switching from Gorelo?

Yes. Install Level on a subset of devices and compare monitors, automations, patches, and remote sessions in your own environment. Accounts managing up to 10 Level devices stay free with no time limit.

Does Level support Windows, macOS, and Linux?

Yes. Level supports core RMM workflows across Windows, macOS, and Linux, including x86-64 and ARM64 environments. Feature coverage varies by operating system.

Why doesn't Level include ticketing or a PSA?

Because we're building an RMM, not an everything platform. Level focuses on monitoring, automation, patching, remote access, and endpoint management, then integrates with the business systems you already use.

Level vs Gorelo: Compare Daily RMM Workflows

Key takeaways.

The differences that matter most.

Level connects real-time monitoring, automation, scripting, patching, and remote support in one focused RMM.
Endpoint events, monitors, tags, group changes, schedules, and API events can start Level automations.
Live device-and-step logs show technicians what each automation is doing.
Level remote control opens in the browser without a separate technician viewer.
Level manages Windows, macOS, and Linux fleets, including Linux ARM64.

What Level users say.

Focused RMM proof from growing teams.

InDemand

Customer testimonial, InDemand

“Our transition to a fully remote workspace was streamlined thanks to Level. This platform excellently meets our needs for remote management and endpoint monitoring. Its straightforward installation and user-friendly interface are complemented by the exceptional support. Discovering Level has been a pivotal moment for our remote operations.”

Grissom Tech

Customer testimonial, Grissom Tech

“After migrating 600 devices to Level with their easy PowerShell install script, we have started to use Level RMM much more than our previous RMM. Level just works. New releases happen frequently. The roadmap is very exciting, and we can’t wait for the mobile app.”

Level keeps the daily RMM work connected.

See the signal, start the response, and cover the mixed fleet.

See the signal and the device.
Level-built monitoring stays connected to device state, groups, tags, alerts, and the actions a technician can take next.
Turn the signal into work.
An alert, tag, enrollment, or schedule starts an automation and streams each device result while it runs.
Cover the mixed fleet.
Level runs core RMM workflows across Windows, macOS, and Linux, including Apple Silicon and ARM.

Choose the operating model first.

Choose between a focused RMM and a technician-priced suite.

Choose Level if

Endpoint events should start the work.
You need live automation output.
Remote support should stay in the browser.
Linux belongs in the same fleet.
You want a public per-device price.

Choose Gorelo if

One suite should include RMM and PSA.
Per-technician pricing fits your staffing model.
Gorelo Connect fits your support workflow.
Windows-first patching covers your fleet.

Compare the shared RMM work.

Level keeps live endpoint work in one focused workflow.

Level compared with Gorelo
	Level
Product and pricing
Primary focus	Focused RMM operations	RMM and PSA suite
Pricing model	Per managed device	Per technician
Published price	$2 per device monthly	Plan prices published
Additional technician	No additional charge	Additional paid seat
Free evaluation	10 devices, no time limit	30-day trial
Monitoring and automation
Endpoint health	Real-time RMM data	Policy-based monitoring
Online and offline status	Instant connection alerts	Device alerts
Resource thresholds	CPU, memory, and disk	Policy checks
Automation triggers	Events, monitors, tags, schedules	Policies and schedules
Workflow design	Conditional, multi-step pipelines	Checks, scripts, and automation
Execution feedback	Live device-and-step logs	Activity results
On-demand scripts	Immediate execution	Remote script execution
Remote support and patching
Remote launch	Opens in the browser	Gorelo Connect viewer
Background tools	Terminal, files, processes, services	Remote management tools
Windows patching	Profiles and maintenance windows	Windows Update policies
Third-party apps	WinGet and Homebrew	WinGet patching
macOS patching	Built into the RMM	Roadmap at review
Linux agent	x86-64 and ARM64	Not documented at review

RMM depth shows up in the work.

Linux, ARM, browser remote, and live automations in one RMM.

Automations can start when a tag is applied, a device enrolls, a monitor fires, or a schedule arrives. The run view streams output for each device while the workflow is still running.
Remote sessions open in the browser on Windows, macOS, and Linux. Level tries a direct P2P connection first and uses an encrypted relay when the network requires it.
Patch workflows cover Windows, macOS, and Linux, including WinGet, Homebrew, Apt, Yum or DNF, Pacman, Snap, and Flatpak.
Level stays a dedicated RMM with a Linux agent on x86-64 and ARM64, public $2 per device pricing, first 10 devices free forever, and no per-technician endpoint ceiling.

Level pricing follows the managed fleet.

One device rate. Every technician included. First 10 free.

See Level pricing

Pilot Level as the RMM.

Run Level as the RMM until the endpoint workflows prove themselves.

Install Level on a subset.
Pilot Level on 10 devices and compare the daily endpoint workflow in your environment.
Validate the RMM work.
Trigger an automation, open browser remote, stage patches, and confirm every device reports back.
Expand by group.
Move clients or sites in phases after the Level workflow proves itself.

Why doesn't Level chase software review awards?

Review volume can reflect campaigns and incentives. We would rather put that money into the product. If Level earns a review, post it honestly. No gift card.

Read our stance