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Best RMM Software for MSPs in 2025: Top Tools, Features, and Comparisons

Discover the best RMM software for MSPs in 2025, with in-depth comparisons of top tools, essential features, pricing, and real-world use cases to help you choose the right solution.

Level

Tuesday, April 8, 2025

Best RMM Software for MSPs in 2025: Top Tools, Features, and Comparisons

Managed service providers (MSPs) face increasing pressure to deliver faster, more secure, and more scalable IT support across diverse client environments. The right remote monitoring and management (RMM) platform can transform service delivery, streamline device management, and automate essential tasks. In 2025, with more solutions than ever on the market, choosing the best RMM for MSP operations means understanding key features, pricing models, and how each tool compares in real-world use.

Benefits of RMM Tools for MSPs

The right RMM tools can transform your operations:

Selecting an easy to use RMM for MSPs ensures your team focuses on service delivery instead of tool management.

7 Best RMM Tools in 2025

Here’s a breakdown of the leading RMM software for MSPs this year.

1. Level

Level is built for modern MSPs that prioritize automation, security, and speed. Its browser-based design eliminates installation requirements and makes onboarding fast.

Level RMM

Why it stands out:

  • Multi-platform support: Windows, macOS, Linux, Raspberry Pi, IoT
  • Peer-to-peer remote access tools with encryption
  • Custom alerts and background management
  • IT automation tools for Bash, PowerShell, Python, Go
  • MFA, IP restrictions, and encryption for endpoint security
  • Scales for both small and large MSPs
  • Built-in device management for complete endpoint oversight

Best for: MSPs that want automation-rich features without heavy infrastructure.

Pricing: $2 per endpoint/month, minimum $20

2. NinjaOne

NinjaOne delivers usability and strong automation in a modern RMM platform with automation.

NinjaOne

Key features:

  • Live device health monitoring and system health alerts
  • Background script execution
  • Automated patching for OS and apps
  • Mobile app for remote IT management
  • Custom scripting engine

Best for: MSPs that value quick setup and intuitive design.

3. Atera

Atera merges remote management tools, PSA, billing, and AI automation in one package.

Atera

Features:

  • Unlimited devices per tech
  • AI-powered diagnostics and script suggestions
  • Dashboards for IT monitoring software
  • Built-in PSA and invoicing
  • Flexible RMM pricing

Best for: Smaller MSPs seeking all-in-one capabilities.

4. N-able

N-able offers tailored solutions for small and large MSPs.

N-Able

Standout features:

  • Drag-and-drop automation workflows
  • Smart patching for OS and third-party apps
  • Endpoint security integrations
  • AI-assisted scripting

Best for: MSPs that need granular automation control and deep integrations.

5. Datto RMM

A secure, cloud-first remote monitoring software designed for integration-heavy environments.

Datto

Capabilities:

  • Microsoft 365 management
  • Patch and policy control
  • PSA integration for managed service provider tools
  • Feature comparison of RMM software for evaluation

Best for: MSPs with compliance-heavy industries.

6. Syncro

Syncro blends RMM tools and PSA functionality.

Syncro

Features:

  • Secure remote access tools via Splashtop
  • Prebuilt automation workflows
  • Multi-language scripting
  • Mobile device support for remote IT management
  • Built-in invoicing

Best for: MSPs looking to consolidate service management and automation.

7. Pulseway

Pulseway is a mobile-first remote management software ideal for technicians on the go.

Pulseway

Highlights:

  • Manage endpoints from mobile
  • Script execution and software deployment remotely
  • Antivirus and ransomware detection
  • Workflow automation for RMM comparison

Best for: MSPs prioritizing mobility and real-time response.

Why RMM for Small MSPs Requires a Different Approach

RMM for small MSP teams must be lightweight, affordable, and quick to deploy.

Key considerations:

  • Affordable RMM pricing models
  • Rapid setup without complex infrastructure
  • Automation workflows for patching, onboarding, and monitoring
  • Growth potential from dozens to thousands of endpoints
  • Access to top RMM tools for small MSPs that are easy to manage

Level is an example of a scalable RMM for growing MSPs with powerful device management and automation features.

If you’re ready to modernize your IT operations, try Level free for 14 days. You’ll get a RMM software with secure remote access, scripting tools, and multi-platform support, all built to boost technician productivity and enhance managed IT services. If you’re comparing Level vs NinjaOne vs Atera, this trial lets you see firsthand how automation, usability, and device management capabilities measure up.

Real-World Use Cases

Case Study 1: Small MSP Growth

A 5-person MSP with 300 endpoints adopted Level to gain endpoint management and device management functionality.

  • Patching compliance improved from 65% to 96%
  • Average ticket resolution time dropped 40%
  • Techs handled 25% more endpoints without extra hours

Case Study 2: Multi-Site Efficiency

A mid-sized MSP with offices in two states used Level for remote IT management and multi-platform support.

  • Unified dashboard reduced context switching
  • Onboarding scripts saved 6 hours per new client
  • Reduced licensing costs by 20%

Case Study 3: Incident Containment

An MSP supporting healthcare clients leveraged automation workflows and device management to isolate infected endpoints in minutes, preventing ransomware spread.

Best Practices for Maximizing RMM Tools

  • Automate routine workflows
  • Customize alerts to avoid overload
  • Schedule maintenance windows
  • Use RMM software with scripting engine for complex tasks
  • Audit device management policies regularly
  • Train techs on new automation features

Choosing the Best RMM Software for MSPs in 2025

When choosing the best RMM software for MSPs in 2025, consider:

  • Scalability
  • PSA and security integrations
  • Cost efficiency
  • Inclusion of endpoint management and device management
  • Ease of use for technicians

If unsure which RMM should MSPs use, create your own feature comparison of RMM software to find the right fit.

RMM Software Features Checklist

Every RMM platform should offer:

  • 24/7 remote monitoring software
  • Secure remote access tools
  • Patch management software
  • IT asset inventory
  • Automation workflows
  • Software deployment tools
  • Multi-platform support
  • Scripting engine
  • Device management and endpoint management
  • Mobile access for remote IT management

Final Thoughts

Legacy vendors may be familiar names, but modern MSPs need platforms that deliver automation, scalability, and client system visibility.

Level, NinjaOne, and Atera stand out, but Level’s easy to use RMM for MSPs, affordability, and strong automation make it a smart upgrade.

Level: Simplify IT Management

At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.

Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.