General
Remote work has underscored the necessity of IT remote monitoring management (RMM), providing businesses with tools for patch management, real-time alerts, proactive troubleshooting, and enhanced system security, ultimately leading to cost savings and improved productivity.

There is a long way between where you are now and where you want to be in terms of remote working. However, embracing IT remote monitoring and management could cover half that distance.
The year 2020 taught businesses two crucial lessons. First, remote work is no longer optional. Second, most organizations and IT teams were not prepared for it.
That lack of readiness showed up fast. The rushed adoption of remote work led to over 137,000 additional cyberattacks, and the number continues to rise.
If you spent the early part of the decade quickly assembling a work from home setup and leaning on remote monitoring software to keep things running, you were not alone.
Remote work has existed for years, but for many small businesses it is still unfamiliar territory.
Historically, systems were kept in house, access was limited, and even hardware stayed locked on site. Letting employees go home with business devices and critical system access can feel risky and uncomfortable.
Since remote work is clearly here to stay, many business owners are asking the same question. Where do I start?
Like most major changes, the answer is one step at a time. For many organizations, that first step is adopting remote monitoring software to gain visibility and control.
IT remote monitoring is a security and management approach that uses software to oversee digital assets remotely.
It allows you to manage endpoints, networks, vulnerabilities, and workstations through a single dashboard. As environments become more distributed, relying on remote monitoring software becomes essential for maintaining system health and performance.
Beyond cost savings, remote monitoring enables scalable, efficient, and secure operations. It also transforms remote work and outsourcing from potential risks into opportunities for growth.
To understand the value of remote monitoring, it helps to evaluate your current setup.
Ask yourself a few quick questions:
Your answers highlight how close or far you are from a modern monitoring approach.
Remote monitoring and management does not replace traditional monitoring. It strengthens and activates it.
With RMM in place, you or your managed service provider can remotely manage systems and deliver several critical capabilities.
Manually managing updates quickly becomes overwhelming, which is why many teams delay them. With distributed systems, that delay creates serious risk.
RMM automates patching so updates are deployed remotely. Your team focuses on reviewing reports instead of chasing updates.
Without data, decision making suffers. RMM platforms collect system data and turn it into actionable reports that highlight risks early.
Reports are useful, but they are not immediate. RMM provides real time alerts so urgent issues are addressed before damage occurs.
Manually diagnosing problems across multiple locations is slow and inefficient. With remote monitoring software, systems are continuously checked, allowing issues to be resolved before they escalate.
Remote access is now critical. RMM allows IT teams to manage systems from anywhere, controlling access, updates, and configurations through a single interface.
When paired with an MSP, remote monitoring software dramatically improves support efficiency. Issues can be detected, escalated, and resolved remotely, often without user involvement.
The benefits of remote monitoring extend beyond remote work alone.
Automation reduces the need for manual labor and travel, lowering operational costs and freeing up IT resources.
By offloading repetitive monitoring tasks to remote monitoring software, IT teams can focus on higher value initiatives instead of routine maintenance.
Human error accounts for the majority of cyber incidents. Automated monitoring reduces exposure through consistent patching, malware detection, proactive remediation, and real time alerts.
As your business grows, monitoring must scale with it. RMM makes it easy to expand or contract without rebuilding your infrastructure.
Remote monitoring opens the door to modern technologies such as IoT, interconnected systems, and always on communications.
Recognizing the need for RMM is only the beginning. Choosing the right platform matters.
Level helps businesses and MSPs secure systems, reduce overhead, and operate efficiently. Built with security in mind, Level uses peer to peer connections so your data remains private and inaccessible to servers.
If you are ready to simplify monitoring and strengthen your infrastructure, request a demo today and see how Level can support your remote operations.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.