Product
Discover the best RMM software for internal IT teams and small businesses in 2025. Compare features, pricing, automation tools, and integrations to find the right solution for your IT operations.
If you are running an internal IT department or managing a small business, keeping systems efficient, secure, and well maintained can be a constant challenge. Tasks like device maintenance, patch scheduling, software deployment, and remote troubleshooting can consume valuable time, especially if you are supporting a distributed workforce or multiple office locations.
This is where RMM software or remote monitoring and management platforms come in. These tools allow IT teams to automate repetitive work, monitor systems in real time, and provide secure remote support capabilities. By using the right solution, IT departments can achieve better uptime, stronger endpoint security, and improved technician productivity.
In this complete comparison guide, you will learn:
RMM software enables IT professionals to monitor, manage, and maintain devices, networks, and infrastructure from a central location. It gathers real time data, issues system health alerts, and allows remote troubleshooting of endpoints.
For internal IT teams, RMM for internal IT means having full endpoint visibility and control across all devices, along with faster response times and proactive IT support. For small businesses, RMM for small business delivers cost savings by automating maintenance and reducing manual intervention.
Key capabilities include:
Modern RMM tools provide secure remote access for internal IT staff to work on Windows, macOS, Linux, and sometimes mobile devices. Features such as peer to peer remote access RMM enable low latency, direct device connections. These capabilities allow for fast remote troubleshooting without disrupting the user.
Automated patch management for SMBs is a critical security feature. Leading tools can apply OS and third party patches, schedule updates during non working hours, and maintain security compliance. Patch scheduling ensures updates are applied regularly without impacting productivity.
Real time system monitoring and alerting helps detect problems early. The best platforms include customizable monitoring and alerting tools for CPU usage, memory health, network performance, and disk capacity. This proactive approach reduces downtime.
Advanced RMM platforms offer automation workflows that handle repetitive tasks such as software deployment, reboots, and cleanup scripts. These workflows are often paired with powerful automation scripts that improve technician productivity and consistency.
A complete IT asset inventory allows tracking of hardware specifications, software versions, warranties, and device control policies. This is essential for endpoint management, budgeting, and long term IT planning.
Look for RMM integration with PSA tools, helpdesk integration, network device discovery, and IT monitoring software for growing companies. Seamless integration eliminates manual data entry and keeps processes efficient.
Security features should include encryption, multi factor authentication, and role based access. Device control policies and compliance reporting help IT teams meet internal policies and industry regulations. Integration with cybersecurity tools such as antivirus, endpoint detection, and firewall systems is also important.
Level is a cloud based remote IT management system that is simple to use and quick to deploy. It offers browser based access, making it easy for internal IT teams and small businesses to manage their environments.
Key features:
Pricing: $2 per endpoint per month
Best for: Businesses looking for low cost remote IT management solutions for startups that still provide enterprise grade features.
N-sight is an all in one platform that supports managed service provider MSP needs as well as internal IT departments.
Key features:
Best for: IT teams that want a complete IT management software suite with automation and monitoring capabilities.
NinjaOne is known for ease of use and proactive IT support capabilities.
Key features:
Best for: SMBs looking for easy to use RMM for small businesses that can scale quickly.
Atera combines RMM, PSA, and AI driven automation in one subscription.
Key features:
Best for: Businesses with a high number of endpoints but smaller IT teams.
Datto RMM delivers enterprise grade remote support with advanced automation capabilities.
Key features:
Best for: Mid size to large businesses with complex IT environments.
ConnectWise Automate is built for advanced customization and scripting.
Key features:
Best for: IT teams needing RMM tools for managing multiple endpoints with tailored automation.
LogMeIn Resolve is a browser based RMM that focuses on security and endpoint visibility.
Key features:
Best for: Businesses managing hybrid or fully remote teams.
Level, NinjaOne, and ConnectWise Automate are top choices for scripting, automation, and scalability.
Yes, many RMM solutions are beginner friendly and provide guided automation.
Cloud based platforms are easier to maintain, while on premise options can provide greater customization.
Most solutions include encryption, MFA, and device control policies, but always confirm before purchase.
The right RMM platform allows your IT team to work proactively, automate repetitive tasks, and maintain security compliance. Whether you need RMM software with scripting and automation, advanced monitoring capabilities, or a cost effective entry point, there is a solution that fits your business.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.