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6 Best N-able Alternatives in 2024 (Free + Paid)

6 Best N-able Alternatives in 2024 (Free & Paid Options). 1. Level 2. ManageEngine 3. Datto 4. GoTo Resolve 5. Domotz 6. Veeam

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Monday, December 2, 2024

6 Best N-able Alternatives in 2024 (Free + Paid)

N-able combines advanced remote monitoring and management (RMM), backup, endpoint security, and disaster recovery features in one platform. It is a solid choice for managing IT assets within your organization.

However, you might seek a specialized tool that better meets your needs, budget, or integration requirements.

In this article, you will learn about the top N-able alternatives. You'll also find out the criteria to consider when choosing the best IT management platform.

Advantages of N-able

N-able is a popular platform for remote monitoring and management and IT service management (ITSM). It brings the following benefits for managed service providers (MSPs) and internal IT teams:

N-able

Source: N-able.com

Extensive IT Management Capabilities

N-able offers multiple IT management solutions that help business leaders monitor, manage, and secure their entire IT infrastructure from a single platform. Let's break down each software below:

  • N-able N-central: N-able offers N-central, one of two RMM tools. It is designed for large organizations or MSPs that manage multiple clients' network devices.
  • N-able N-sight: This RMM software is suitable for small businesses and IT teams. It offers a complete remote management solution for as low as $99 per month.
  • Cove Data Protection: N-able also provides backup and recovery solutions that allow you to retrieve important data in just a few seconds.
  • Endpoint Security: N-able's platform can also close security gaps through proactive system monitoring, threat investigation, and network security protection.
  • MSP Manager: It offers a ticketing system, a billing tracker, and a reporting tool that make it easier for MSPs to deliver better customer service.

User-Friendly Interface

N-able's IT management software is known for its intuitive interface. It is easy to navigate the dashboard where you can remotely monitor and manage assets.

Having a user-friendly design makes daily asset management less of a headache. It frees your IT department to focus on high-priority tasks rather than wasting time navigating a complicated interface.

N-able can also minimize the learning curve and allow new employees to get up to speed faster, which can lead to higher productivity.

Advanced Automation Features

N-able automatically handles routine tasks, such as patch management, software deployment, and network discovery.

It allows you to automate activities on a schedule or trigger them when certain conditions are hit. For example, let's say you own an automated patch management system.

Once it detects new bug fixes from software suppliers, it can instantly download and deploy them across your platforms.

This task automation can save valuable time, especially for IT teams managing large infrastructures or multiple operating systems. It reduces manual data entry and human error.

Scalable Platform

N-able offers a flexible solution that adapts as your IT environment expands. It can handle various devices, locations, users, and departments without compromising performance.

As your organization grows, N-able allows you to add more endpoints and extend your management reach seamlessly.

However, it can also scale down just as easily if your organization requires it.

Integration Capabilities

N-able supports integration with several third-party tools. These include IT automation platforms, endpoint management systems, and professional service automation software, among other apps.

Seamless integration reduces the need to switch between different platforms. It can connect your IT ecosystem and transfer data smoothly.

Limitations of N-able

While N-able offers many benefits, it has certain limitations that may discourage business leaders from investing. Here are the common shortcomings of this IT solution:

Slow Customer Support

Although N-able is easy to use, some IT teams may still have questions regarding the platform. To address their concerns, they often contact the software's customer support team.

Unfortunately, N-able is known for having slow and unresponsive remote support. It takes a long time to reach specialists who can answer questions or suggest resolutions to problems.

Slow response times can lead to extended downtimes and disrupted operations, which can result in lost revenue.

Limited Customization

Another downside of N-able is its limited customization options. You may think that it allows you to tailor its different capabilities to your needs. However, that's not the case at all.

For example, while N-Able offers dashboards and reporting tools, the options to customize these for specific metrics or views can be restrictive.

So if your IT environment requires a high degree of customization, N-able might hinder your ability to create workflows aligned with your needs.

Risk of Alert Fatigue

N-able uses automated monitoring tools to detect system slowdowns or potential security threats. Even though they are helpful, they can potentially lead to alert fatigue.

Many users report that the platform generates a high volume of alerts. These include notifications for minor issues that may not require immediate attention.

For IT teams managing large numbers of endpoints, this constant stream of alerts can quickly become overwhelming. It can also increase the risk of missing important reminders because of the noise from less important notifications.

Performance and Stability Concerns

N-able occasionally faces performance and stability issues, especially when handling larger environments or more complex networks.

Some professionals struggle accessing the site properly due to the slow response times, delayed data loading, and system crashes.

These problems can add complexity to daily tasks. For one, the IT department might not be able to complete tasks punctually during time-sensitive situations.

6 Best N-able Alternatives and Competitors

If you think that N-able isn't the right IT tool for your business, you can find other alternatives. Below are the top competitors to consider:

1. Level

Level

Seeking a better remote monitoring and management software than N-able N-central? Level's modern RMM platform is the ideal solution for internal IT teams and MSPs.

Its intuitive interface can be easily accessed from any browser—there is no need for software installations. This can simplify IT management and save significant time.

Level also supports secure remote access to Windows, Mac, and Linux operating systems, mobile devices, and IoT gadgets. It protects sensitive company data with encryption, complex passwords, and custom permission rights.

In addition to these features, Level boasts advanced automation and scripting tools. These can automatically handle routine tasks, from system backups to software deployment. They reduce manual oversight and minimize the risk of errors.

Key Features

  • Proactive device monitoring: It tracks device health and performance and notifies IT teams about issues before they impact end users.
  • Intuitive automation: It automates repetitive tasks in bulk across different systems to reduce IT workload.
  • Reliable patch management: Level automatically detects and deploys software updates to keep systems secure and compliant.
  • IT inventory tracking: It stores all asset data in one place. This centralized view allows for more efficient remote control and monitoring.
  • Strict security measures: Level can securely handle your company's confidential data by using encryption, multi-factor authentication, IP restrictions, and other security measures.

Pricing

Level believes in straightforward and transparent pricing. Access to Level's extensive RMM features costs only $2 per endpoint monthly (with a minimum monthly bill of $20).

This approach makes sure that you only pay for what you use, without hidden fees or long-term contracts.

You can try Level free for 14 days.

2. ManageEngine

ManageEngine

Source: ManageEngine.com

If you're looking for a tool similar to N-able, consider ManageEngine's IT management suite.

Its unified platform covers various aspects of IT management, including network monitoring, endpoint management, and security information and event management (SIEM).

ManageEngine aims to improve operational efficiency by providing real-time insights into IT infrastructure. It even uses the power of artificial intelligence (AI) to solve several business challenges.

Key Features

  • Unified endpoint management: It centralizes desktop, server, and mobile device management.
  • Network monitoring: ManageEngine closely oversees network performance and health.
  • Advanced security: It has built-in threat detection and response capabilities to protect confidential data from cyberattacks.
  • IT service management: It combines service desk solutions for more efficient incident and problem resolution.

Pricing

ManageEngine offers flexible pricing tailored to each product and the number of endpoints or users. It allows you to choose between subscription-based plans and perpetual licensing.

For example, the subscription license for ManageEngine's Endpoint Central (endpoint management software) costs $795. This only includes remote access to 50 endpoints.

If you want the perpetual version, you'll pay a one-time fee of $1,987 to manage 50 endpoints.

3. Datto

Datto

Source: Datto.com

Datto offers several IT management solutions that simplify business operations. Its cloud-based RMM platform enables IT teams to monitor, manage, and support endpoints from virtually anywhere.

It also offers robust PSA software that helps MSPs deliver better services for their clients. This solution can integrate with over a hundred apps to maximize efficiency.

Datto even includes backup and disaster recovery tools. It can automatically make a copy of data and store them in the cloud for easy retrieval.

Key Features

  • Cloud RMM: It provides tools for real-time device monitoring and management.
  • Autotask PSA integration: It connects to PSA software to help IT teams meet their clients' demands.
  • SaaS backup: Datto creates secure backups and protects data in cloud-based applications.
  • Networking solutions: It uses network security, Wi-Fi management, and other networking tools to maintain a stable IT infrastructure.

Pricing

Unlike other N-able alternatives, Datto hides pricing details from its website. It requires IT teams or MSPs to request quotations or become a Datto partner.

Without transparent pricing, businesses may find it difficult to plan their budgets and decide whether Datto is worth it.

4. GoTo Resolve

GoTo Resolve

Source: GoTo.com

GoTo Resolve is a unified IT management and support solution that combines RMM and helpdesk functionalities.

It offers proactive remote monitoring to detect and address device issues before they become serious. It can also automate workflows to save valuable time and effort.

Plus, GoTo Resolve boasts 24/7 customer support. Their technical agents can be reached via live chat, phone, and email. They help IT teams fix problems with the platform to prevent extensive downtime.

Key Features

  • Remote monitoring: It proactively monitors IT assets to ensure optimal performance.
  • Task automation: It uses no-code automation to handle routine tasks within seconds.
  • Advanced security: GoTo Resolve implements strict security protocols to protect sensitive information.
  • Seamless integration: It connects to popular third-party tools like Microsoft Teams, ServiceNow, and Zendesk.

Pricing

GoTo Resolve is available for free when you sign up for an account. However, it has limited functionalities.

If you need more advanced capabilities, GoTo Resolve offers four different paid plans, namely Remote Access, Remote Support Plus, Standard, and Premium.

Each plan includes different features and pricing based on your needs, such as the number of agents and devices being supported.

For example, the cheapest plan, Remote Access, costs $23 monthly when billed annually. It includes 25 endpoints and unattended remote monitoring.

For businesses that manage 100 devices, the Remote Support Plus is priced at $44 every month.

5. Domotz

Domotz

Source: Domotz.com

Domotz is a network monitoring and management platform that provides extensive visibility and control over a company's IT infrastructure.

It offers real-time monitoring, automated alerts, and remote access capabilities, which empower businesses to make informed decisions about their IT asset inventory.

Domotz also supports different devices and integrations with various third-party tools. It is a versatile tool for managing complex IT environments.

Key Features

  • Extensive network visibility: It provides real-time visibility across your entire network infrastructure, which includes how devices are connected.
  • Performance monitoring: It can monitor network devices and send notifications when issues arise for proactive problem resolution.
  • Asset inventory: Domotz organizes and stores all technological resources in one place for quick access.
  • Built-in integrations: It is compatible with numerous third-party apps, from productivity tools to agent platforms.

Pricing

Domotz follows a pay-per-device pricing model that starts at around $1.50 per month for every managed device. A minimum of 20 endpoints is required to start the subscription.

Domotz also offers volume-based discounts if you register more devices. It might be suitable for growing businesses.

6. Veeam

Veeam

Source: Veeam.com

Are you seeking an alternative to N-able's Cove Data Protection platform? Consider Veeam security management software.

It offers data protection tools, such as cloud backup and recovery solutions. It can store important infrastructure data in the cloud and make multiple copies, ensuring your network is protected and ready for retrieval in case of system corruption.

Veeam also has a built-in ransomware detection capability. It can defend your data against cyberattacks using malware protection and encrypted backups.

Key Features

  • Reliable backup and recovery: It protects your entire IT infrastructure, whether cloud-based or on-premises, and offers quick solutions for data recovery.
  • Ransomware detection: Veeam minimizes the risk of ransomware attacks by using malware protection and end-to-end encryption.
  • Data intelligence: It uses AI and machine learning to analyze data and strengthen your company networks.
  • Cloud mobility: It supports seamless data migration across different cloud platforms.

Pricing

Veeam offers different pricing plans that vary depending on the specific product and licensing model.

For example, the Data Platform Essentials plan starts at $428. It includes built-in protection from cyber threats, but it can only handle up to 50 workloads.

If you want detailed pricing tailored to your company's needs, you can contact Veeam's sales team.

woman typing on a keyboard

What to Look for in N-able Competitors?

If you're still struggling to choose the right N-able alternative, you can consider the following factors below.

Remote Monitoring and Management Capabilities

The best N-Able alternative should offer robust RMM capabilities. These include remote device access, real-time monitoring, and proactive alerting for potential issues.

You must look for a tool that provides an extensive view of your IT network. This will allow you to monitor your assets' status, health, and usage.

You should also check if the platform is compatible with your operating systems or devices. For example, some RMM software platforms only support Windows and Mac OS and not Linux endpoints.

Automation Features

Task automation capabilities are important for any IT management solution.

Choose a platform that can handle routine tasks such as system checks, data backups, and patch deployment.

Tools with built-in templates can save time because they don't require IT teams to write code. They can instantly deploy tasks based on pre-defined thresholds.

Meanwhile, scripting tools allow you to create custom automated workflows. For example, they can chain multiple actions together to accomplish several tasks across multiple environments. This significantly reduces manual workload.

Security and Compliance Features

Security is non-negotiable in IT management because you oversee sensitive company data and resources.

That's why you should select an N-able alternative with strong security measures. Check if it supports complex passwords, multi-factor authentication, encryption, and role-based access controls.

You must also verify that the platform complies with security and privacy requirements. This guarantees the confidentiality of your network information.

Audit logs, compliance reporting, and data backups are also game-changers in security. These features add an extra layer of protection against cyberattacks.

Ease of Use

You must also prioritize N-able alternatives with an intuitive interface, customizable dashboards, and logical workflows.

Look for drag-and-drop functionality, clear labeling, searchable menus, and filtering options. These features save time and reduce frustration for teams.

Choosing an easy-to-use platform can also minimize the need for training. It can help new team members to get up to speed quickly.

Pricing

Cost is always an important consideration when comparing different N-able competitors.

You should select solutions that align with your budget and offer flexibility as your organization grows. As much as possible, seek vendors with transparent pricing models.

Avoid platforms with hidden fees or lock-in contracts that limit your ability to adapt.

Customer Support

Lastly, you must check if the platform offers responsive customer support.

Can you reach support through chat, email, phone, or all of the listed options? Will you be able to talk directly with the software specialists or entry-level customer care?

You should also consider extensive documentation, training videos, and an active community forum. These resources can help your IT department quickly resolve issues without contacting the support team.

Why Should You Switch to Level?

After evaluating key factors in N-able competitors, it's clear that Level stands out among other options. But if you're still not convinced, here are other reasons to switch to Level's RMM platform.

Level RMM is among the best n-able alternatives

No Installations and Training Required

Level operates entirely through a web-based interface. It eliminates the need for complex installations or extensive training sessions. Everything is accessible and easy to find from a unified dashboard.

This approach allows your IT team to start managing devices immediately. It can reduce downtime and boost employee productivity.

Advanced RMM Features

Level offers extensive RMM capabilities that go beyond what N-able has.

It provides real-time device monitoring, remote access, automated patch management, and alerting from a centralized location.

Plus, Level is compatible with nearly any device you can think of. It allows you to remotely control desktops, servers, mobile phones, and even IoT gadgets.

Responsive Customer Support

Level offers direct customer support from the engineers who develop and maintain the platform. These professionals can immediately address issues or questions you may have about the RMM software.

Responsive support can minimize disruptions and maintain smooth operations.

Transparent Pricing Without Lock-in Periods

Level has straightforward pricing that starts at $2 per endpoint every month. It gives you access to the entire RMM suite without additional fees.

Additionally, Level doesn't require long-term contracts to use. It allows businesses to scale up or down depending on their needs. If the platform is no longer required, it is easy to cancel the paid plan.

Level's transparency allows for better budget planning and financial flexibility. It gives you peace of mind knowing that you only pay for what you use.

Continuous Platform Updates

Level is committed to continuous improvement. It regularly deploys new features and enhancements to meet the evolving needs of IT professionals. It also shares release notes for every software update to help teams understand what has changed.

Plus, Level is open to suggestions from the community and encourages users to share their insights to improve the platform.

Level helps your company maintain a competitive edge by staying updated with the latest technology trends.

Experience Seamless IT Management with Level

Level IT management

Level's modern RMM software transforms your IT operations by automating routine tasks, enabling real-time monitoring, and deploying software patches across multiple devices.

Level combines several functions into a single intuitive interface. Whether you're looking to improve efficiency, strengthen security, or expand your service offerings, Level provides the technology to make it happen.

Book a demo or try Level free for 14 days today!

FAQs About N-able Alternatives

What is N-able?

N-able is an IT management platform with RMM, automation, backup, and security tools. It helps IT teams and managed service providers monitor and secure their technological infrastructures.

What are the key features to consider when searching for N-able competitors?

You should evaluate the tool's ease of use, RMM capabilities, automated tools, security features, and pricing. You must also consider the platform's customer support because it can help you resolve issues and minimize downtime.

How easy is it to switch from N-able to another remote management platform?

Switching to another platform is simple if the alternative supports quick data migration. You should also look for intuitive features and responsive customer support to assist you during the transition process.

Level: Simplify IT Management

At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.

Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.