5 Best Atera Alternatives in 2024

If you're in the market for remote monitoring and management tools, Atera might seem like the best platform for monitoring your IT systems efficiently.

However, some of Atera’s features might not meet your needs, which is why you should look for alternatives for your business.

In this article, we'll cover the best Atera alternatives on the market right now. We'll also help you determine which one is best for you and your business.

Advantages of Atera

Atera is a well-known platform because it offers several IT management and monitoring solutions. Here are some of the advantages of using Atera:

All-In-One Solution

Atera allows its users to remotely monitor, manage, and automate professional services in just a single platform. Users can do ticketing and monitoring tasks without using several tools.

User-Friendly Interface

Atera has an easy-to-use interface. Even a beginner or non-pro can navigate it quickly because its dashboard allows users to find what they need and perform different tasks efficiently and easily.

Cost-Effective

Atera also has a flat pricing model. It means that users can pay a single fee instead of paying for each device or user.

Strong Customer Support

Atera also offers exceptional customer support. The team is always ready to help anyone with questions about setting up or troubleshooting.

Integration Capabilities

With Atera, workflows and tools can also be easily streamlined. It can be integrated with several tools and platforms to meet the needs of your business.

Limitations of Atera

Despite its advantages, Atera has its limitations. Here are some of them:

Limited Customization

Atera is user-friendly, but it doesn't offer a lot of customization. Modifying the dashboard, reports, and workflows has some limitations and restrictions.

Implementing tasks such as script customization and integrations can also be challenging.

If you are looking for highly specialized solutions that are custom-fit to your needs, Atera might not be the perfect choice.

Performance Issues

Some users also encounter performance issues. Slow loading times during peak hours and occasional glitches may affect the productivity of those performing several tasks.

Additionally, the constant updates and maintenance could cause downtime and disrupt work. Some users also reported that the mobile app can be slow at times.

Lack of Advanced Features

Atera is a great tool for small businesses that need a basic IT management solution.

However, big companies might think twice before using it because it lacks advanced features, such as advanced automation and detailed analytics. These features are necessary to create data reports needed for important decision-making processes.

Moreover, Atera has limited project management tools that big businesses might need to handle huge and complicated projects.

Pricing for Larger Teams

Startups and small businesses may find Atera's flat pricing beneficial.

However, as a business starts to expand and grow, this pricing model might become more expensive because there will be more users and devices.

Big businesses are well-suited with pricing models that offer volume discounts or tiered pricing since this is more cost-effective.

5 Best Atera Alternatives

If you think that Atera is not the right IT management software for your business's needs, then you can check the following best Atera alternatives:

1. Level.io

Level is an innovative remote monitoring and management software. It is the best option for IT teams looking for an easy-to-use tool with comprehensive features. It offers easy remote access and advanced automation to ensure top-notch IT service capabilities.

Level is also a secured browser-based platform. It supports Windows, Mac, and Linux, making it easy to monitor and manage devices anywhere.

Its customer support is also exceptional. Users are guaranteed they can receive immediate assistance if they have any issues or questions.

Key features:

• Level offers extensive and complete IT management capabilities such as remote monitoring, endpoint management, and network security.
• It has advanced automation and can streamline routine tasks and workflows to ensure maximum efficiency and productivity.
• Level gives detailed analytics, reports, and insights about your IT infrastructure to improve decision-making.
• It integrates encryption, multi-factor authentication, and consistent security updates to secure sensitive data and information.
• It is compatible with Windows, Mac, and Linux.
• Level has automatic updates to fix issues and ensure you have the latest version with new features. It also provides a roadmap that shows future updates, new features, and upcoming developments.
• Its interface is easy to navigate and does not require extensive training.
• It allows users to cancel anytime.

Pros: Level's engineers who build and maintain the software also act as the customer support team. This allows users to get help from experts and expect immediate help.

Level also provides a recorded or personalized demo and a 14-day trial period with access to all features so users can research whether it is the perfect platform for their business needs.

Pricing: Level has a tiered pricing model that starts at $20 monthly per endpoint. Discounts are also given to large teams. Its user-based pricing allows businesses to scale their expenses according to their growth. 

2. Datto

Datto RMM is a cloud-based IT solution for managed service providers and IT teams. It offers strong security to ensure data privacy and protection and comprehensive features to monitor, manage, and configure IT infrastructure easily.

Key features

• Datto allows IT teams to access, monitor, and manage infrastructure remotely.
• It integrates encryption, multi-factor authentication, and security updates to ensure data security.
• It has automatic patch management to ensure that systems are secured and updated.
• It gives real-time alerts, allowing IT teams to quickly respond to any issues and prevent further damage.
• It manages all devices and ensures their compliance with security policies and regulations.
• It backs up data so it can be easily recovered.

Pros: Datto is suitable for businesses of different sizes. It allows scalability, offers strong security features, and has reliable remote support. Datto also has a user-friendly interface that beginners can easily navigate.

Pricing: Datto’s pricing isn’t shown on the website, you have to request a quote. 

3. GoTo Resolve

GoTo Resolve is a management platform for remote monitoring, management, and support. It can simplify tasks and improve the productivity of managed service providers and IT teams.

Key features

• GoTo Resolve manages and monitors systems and networks remotely.
• It has a reliant customer support team who can guide and troubleshoot issues immediately.
• It automates routine tasks to save time and effort.
• It integrates easily with other third-party tools to improve performance.
• It gives in-depth reports on performance and system health.

Pros: GoTo Resolve has a simple platform that is easy to navigate and use even by beginners. It can easily be integrated with other apps and has a reliable customer team.

Pricing: GoTo Resolve has several pricing tiers suitable for businesses of different sizes. Pricing starts at $29/month. Additional features can also be added. 

4. NinjaOne

NinjaOne is an IT monitoring and management tool suitable for small to mid-sized businesses. Its interface is simple and neat and can easily integrate with other third-party tools.

Key features:

• NinjaOne offers real-time monitoring and management of your devices and networks.
• It provides automated patch management to make sure that all systems are not outdated.
• It provides its users protection from malware attacks by integrating antivirus.
• It is a cloud-based platform that allows its users to access the platform anytime and anywhere.

Pros: NinjaOne is easy to use and set up, has a simple interface, and provides excellent customer support services. Beginners and non-technical users can navigate this platform without feeling overwhelmed.

Pricing: NinjaOne’s pricing isn’t shown on the website, you have to request a quote.

5. Nagios Core

Nagios Core is another good alternative for those looking for a budget-friendly IT monitoring and asset management solution. It easily adapts to business needs and has strong community support.

Key features

• Nagios Core manages and monitors networks, systems, and applications to ensure they work efficiently.
• It sends alerts and notifications when issues arise so IT teams can quickly respond.
• It is an open-source tool with a customizable dashboard showing key metrics and performance indicators.
• It uses several plugins to improve its capabilities.

Pros: Nagios Core is free to use, offers a wide range of customization through plugins and configurations, and monitors several IT infrastructures. It also has a reliable community of users and developers who can provide support.

Pricing: Nagios Core is an open-source tool that is free to use. Businesses can add more features through Nagios XI, the commercial version of Nagios, priced at $2,495 for 100 nodes.

Criteria For Choosing the Atera Alternatives

If you are considering Atera alternatives, consider several factors:

Features and Functionality

List the features and functionalities that your business needs. These may include automation, detailed reports and analytics, robust security, and even mobile device management.

Then, analyze the features and functionalities offered by different platforms and compare them with each other. Doing this can help you save money since you will not waste time with tools that cannot meet the requirements of your business.

Ease of Use

IT management and monitoring tools should also be user-friendly. A tool that is hard to navigate may discourage and reduce the productivity of its users.

Look for a tool with an interface that is easy to use and set up. Read user reviews to gain insights into their experiences with the tool.

You should also determine if training and resources are provided to help your team members learn about the tool quickly.

Pricing

The pricing of the tool is another important factor that must be considered.

Identify the payment option that is well-suited to your business, and then compare the pricing models of each tool. Some tools offer flat-rate pricing, while others charge payments according to the number of users of the device.

Examine which tool is the most cost-effective but provides all the features and functionalities that your business needs.

Some platforms may be more expensive, but the tools they provide are more extensive and can increase your business operations' efficiency. Remember to think long-term and consider the future expansion of your business.

Scalability

When looking for the best IT monitoring and management tool, always consider your business's future. The tool must be able to accommodate your business's expansion and growth needs.

See if the tool can handle growing users and devices without decreasing efficiency and performance. Determine if it also offers flexible pricing options to adapt to your business's growth.

Customer Support

An exceptional customer experience is another factor that has a huge impact on your business.

Check if they have several support options, such as live chat, phone support, and other resources. A good support team can help users save time and lessen frustration when issues arise.

Integration Capabilities

Lastly, determine if the tools can be easily and seamlessly integrated with third-party tools needed by your business.

Search for tools with a wide range of integration capabilities or APIs with custom connections. This can help your team streamline workflows and continue using other tools they are already proficient in.

Simplify Your IT Management with Level

Level allows you to take advantage of modernized remote access, enhanced automation, and a suite of tools that will elevate your service capabilities. 

Whether you're looking to improve efficiency, strengthen security, or expand your service offerings, Level provides the technology to make it happen.

Book a demo or try Level free for 14 days right now!

FAQs about Atera Alternatives

Why should I consider other Atera alternatives?

Atera is a great tool for IT monitoring and management. However, it has some limitations and may not be able to provide solutions to all your business needs. Considering other tools that offer more advanced features, better customization and automation, and more flexible pricing options can

Are there any free alternatives to Atera?

Yes, there are free Atera alternatives. These free tools have limitations and may need additional payment to access more advanced features.

How do I know if a tool is right for my business?

Start by analyzing your business's main requirements. Then, identify and compare the features and functionalities offered by the tools you are considering. You can also try using the free trials to test the tools before purchasing them.

How can I ensure the security of my IT environment with a new tool?

Pick an IT management tool with strong security features, such as encryption, multi-factor authentication, and regular security updates. Also, ensure that the tool is compliant with industry standards. 

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