8 Best Atera Alternatives in 2024

If you're in the market for remote monitoring and management tools, Atera might seem like the best platform for monitoring your IT systems efficiently.

However, some of Atera’s features might not meet your needs, which is why you should look for alternative remote monitoring and management software for your business.

In this article, we'll cover the best Atera alternatives on the market. We'll also help you determine which one is best for you and your business.

Advantages of Atera

Atera is a well-known platform because it offers several IT management and remote monitoring solutions. Here are some of the advantages of using Atera:

All-In-One Management Solution

Atera allows its users to remotely monitor, manage, and automate professional services in just a single platform. Users can do ticketing and monitoring tasks through remote access without using several tools.

This management platform gives managed service providers a comprehensive solution that can monitor, manage, and work on various IT operations.

It even integrates with multiple functionalities into a single platform. This lets Atera reduce human errors and improves business processes.

User-Friendly Interface

Atera has an easy-to-use interface. Its powerful automation and management capabilities allow even a beginner or non-pro to use it quickly. 

Its dashboard and automation capabilities also let users find what they need and perform different tasks efficiently and easily.

The platform’s ability provides remote control access and a straightforward, user-friendly experience across operating systems.

Cost-Effective

Atera also has a flat pricing model. It means that end users can pay a single fee instead of paying for each device or user.

This pricing structure is particularly beneficial for small businesses that need a cost-effective IT management solution without sacrificing functionality.

It offers a predictable cost structure that scales with the company’s needs.

Strong Customer Support

Atera also offers exceptional customer support. The team is always ready to help anyone with questions about setting up or troubleshooting.

This level of support is crucial for businesses that rely on Atera to manage critical IT operations.

Atera’s support team ensures that your IT management processes run smoothly.

Integration Capabilities

With Atera, workflows and tools can also be easily streamlined. It can be integrated with several tools and platforms to meet the needs of your business.

These integration capabilities extend to IT automation tools, patch management solutions, and other essential IT management software.

Limitations of Atera

Despite its advantages, Atera has its limitations. Here are some of them:

Limited Customization

Atera is user-friendly, but it doesn't offer a lot of customization. Modifying the dashboard, reports, and workflows has some limitations and restrictions.

Implementing tasks such as script customization and integrations can also be challenging.

If you are looking for highly specialized solutions that are custom-fit to your needs, Atera might not be the perfect choice.

Performance Issues

Some users also encounter performance issues. Slow loading times during peak hours and occasional software glitches may affect the productivity of those performing several project management tasks.

Additionally, the constant updates and maintenance could cause downtime and disrupt work.

Lack of Advanced Features

Atera is a great tool for small businesses that need a basic IT management solution.

However, big companies might think twice before using it because it lacks advanced features, such as advanced automation and detailed analytics. These features are necessary to create data reports needed for important decision-making processes.

Moreover, Atera has limited project management tools that big businesses might need to handle huge and complicated projects.

Pricing for Larger Teams

Startups and small businesses may find Atera's flat pricing beneficial.

However, as a business starts to expand and grow, this pricing model might become more expensive because there will be more users and devices.

Big businesses are well-suited with pricing models that offer volume discounts or tiered pricing since this is more cost-effective.

Limited Mobile Device Management

Atera provides important tools for IT management, but it lacks a strong mobile device management capability. 

For businesses that need to monitor and manage a wide range of mobile devices, Atera might fall short.

The platform does offer some basic mobile access. This is limited compared to the comprehensive mobile device management that some other tools on the market offer.

This limitation can be a major problem for businesses that rely on mobile devices in their operations. It would restrict their ability to manage and secure these devices to improve their operations.

8 Best Atera Alternatives

If you think that Atera is not the right IT management software to do it for you and your business's needs, then you can check the following best Atera alternatives:

1. Level.io

Level is an excellent Atera alternative. It is the best option for an IT team looking for an easy-to-use tool with comprehensive features. It offers easy remote access and advanced automation to ensure top-notch IT service capabilities.

Level is also a secured browser-based monitoring platform. It supports Windows, Mac, and Linux, making it easy to monitor and manage devices anywhere.

Its customer support is also exceptional. Users are guaranteed they can receive immediate assistance if they have any issues or questions.

Key features of Level:

• Level offers extensive and complete IT management capabilities such as remote monitoring, endpoint management, and network security.
• It has advanced automation and can streamline routine tasks and workflows to ensure maximum efficiency and productivity.
• Level gives detailed analytics, reports, and insights about your IT infrastructure to improve decision-making.
• It integrates encryption, multi-factor authentication, and consistent security updates to secure sensitive data and information.
• It is compatible with Windows, Mac, and Linux.
• Level has automated patch management and updates to fix issues and ensure you have the latest version with new features. It also provides a roadmap that shows future updates, new features, and upcoming developments.
• Its interface is easy to navigate and does not require extensive training.
• It allows users to cancel anytime without having to wait in support queues.

Pros: Level's engineers who build and maintain the software also act as the customer support team. This allows users to get help from experts and expect immediate help.

Level also provides a recorded or personalized demo and a 14-day trial period with full access to all features so users can research whether it is the perfect platform for their business needs.

Pricing: Level has a tiered pricing model that starts at $2 per endpoint per month. Discounts are also given to large teams. Its user-based pricing allows businesses to scale their expenses according to their growth. 

2. Datto

Datto RMM is a cloud-based IT solution for managed service providers and IT teams. It offers strong security to keep data private and protected.

It also offers comprehensive features to monitor, manage, and configure IT infrastructure easily.

Key features of Datto:

• Datto allows IT teams to access, monitor, and manage infrastructure remotely.
• It integrates encryption, multi-factor authentication, and security updates to ensure data security.
• It has automatic patch management to ensure that systems are secured and updated.
• It gives real-time alerts, allowing IT teams to quickly respond to any issues and prevent further damage.
• It manages all devices and ensures their compliance with security policies and regulations.
• It backs up data so it can be easily recovered.

Pros: Datto is suitable for businesses of different sizes. It allows scalability, offers strong security features, and has reliable remote support. Datto also has a user-friendly interface that easily lets you do it yourself even as a beginner.

Pricing: Datto’s pricing isn’t shown on the website; you have to request a quote. 

3. GoTo Resolve

GoTo Resolve is a management platform for remote monitoring, management, and support. It has tools designed for simplifying tasks and improving the productivity of managed service providers and IT teams.

Key features of GoTo Resolve:

• GoTo Resolve manages and monitors systems and networks remotely.
• It has a reliant customer support team who can guide and troubleshoot issues immediately.
• It automates routine tasks to save time and effort.
• It integrates easily with other third-party tools to improve performance.
• It gives in-depth reports on performance and system health.

Pros: GoTo Resolve has a simple platform that is easy to navigate and use even by beginners. It can easily be integrated with other apps and has a reliable customer team.

Pricing: GoTo Resolve has several pricing tiers suitable for businesses of different sizes. The basic plan starts at $29/month, and additional features can be added. 

4. NinjaOne

NinjaOne is an IT monitoring and management tool suitable for small to mid-sized businesses. Its interface is simple and neat and can easily integrate with other third-party tools.

Key features of NinjaOne:

• NinjaOne offers real-time monitoring and management of your devices and networks.
• It provides automated patch management and updates to make sure that all systems are not outdated.
• It protects its users from malware attacks by integrating antivirus software.
• It is a cloud-based platform that allows its users to access the platform anytime and anywhere.

Pros: NinjaOne is easy to use and set up, has a simple interface, and provides excellent customer support services. Beginners and non-technical users can navigate this powerful automation platform without feeling overwhelmed.

Pricing: NinjaOne’s pricing isn’t shown on the website; you have to request a quote.

5. Nagios Core

Nagios Core is another powerful platform for those looking for a budget-friendly IT monitoring and asset management solution. It easily adapts to business needs and has strong community support.

Key features of Nagios Core:

• Nagios Core manages and monitors networks, systems, and applications to make sure they work efficiently.
• It sends alerts and notifications when issues arise so IT teams can quickly respond.
• It is an open-source tool with a customizable dashboard showing key metrics and performance indicators.
• It uses extensive integrations to improve its capabilities.

Pros: Nagios Core is free to use, offers a wide range of customization through plugins and configurations, and monitors several other IT assets and infrastructures.

Pricing: Nagios Core is an open-source tool that is free to use. Businesses can add more features through Nagios XI, the commercial version of Nagios, priced at $2,495 for 100 nodes.

6. Pulseway

Pulseway is a remote monitoring and management software that stands out for its mobile-first approach. It lets IT teams manage their systems directly from their smartphones.

It is a comprehensive solution that focuses on the needs of small to mid-sized businesses. They also offer strong automation capabilities and real-time monitoring.

Key features of Pulseway:

• Pulseway allows users to monitor and manage IT systems directly from mobile devices for better flexibility and accessibility of IT teams.
• The platform monitors systems and networks in real-time, allowing for quick responses to potential issues before they escalate.
• IT teams can control remote systems directly through the Pulseway mobile app, making troubleshooting and resolving issues from anywhere easy.

Pros: Pulseway is a powerful platform for businesses that prioritize mobile access and real-time monitoring. Its mobile-first design makes it an excellent choice for IT teams that need to manage their systems on the go.

Pricing: Pulseway offers a flexible pricing model that starts at $67 per month, with available options for add-ons.

7. Kaseya VSA

Kaseya VSA is an advanced IT management software that has a comprehensive suite of tools designed to simplify IT operations. 

It offers extensive integrations and powerful automation capabilities which makes Kaseya VSA a strong contender among Atera alternatives.

Key features of Kaseya VSA:

• Kaseya VSA offers powerful automation features that allow IT teams to automate routine tasks to improve overall efficiency.
• The platform provides automated patch management to make sure all systems are regularly updated with the latest security patches and software updates.
• Kaseya VSA allows IT teams to remotely monitor and manage IT infrastructure to provide visibility into network performance and device health.

Pros: Kaseya VSA offers a centralized solution for IT management. Its automation capabilities and extensive integrations make it an ideal choice for businesses.

Pricing: Kaseya VSA’s pricing is available upon request to let businesses get a quote based on their specific IT management needs.

8. Auvik

Auvik is a cloud-based IT management platform focused on network monitoring and management. It is designed to provide IT teams with deep visibility into network performance.

Key features of Auvik:

• The platform automates network discovery and mapping to make sure that IT teams always have an up-to-date view of their network infrastructure.
• Auvik integrates with a wide range of third-party tools which allows businesses to speed up their network management processes and reduce the need for multiple platforms.
• The platform includes security features that help IT teams maintain compliance with industry standards and protect their network from threats.

Pros: Auvik is an excellent solution for network monitoring and management. Its cloud-based platform and automation capabilities make it easy to manage complex networks.

Pricing: Auvik offers a flexible pricing model based on the number of managed devices, with detailed pricing available upon request.

Criteria For Choosing the Atera Alternatives

If you are considering Atera alternatives, consider several factors:

Features and Functionality

List the features and functionalities that your business needs. These may include automation, detailed reports and analytics, robust security, and even mobile device management.

Then, the features and functionalities offered by different platforms will be analyzed, and they will be compared with each other.

Doing this can help you save money since you will not waste time with tools that cannot meet the requirements of your business.

Ease of Use

IT management and monitoring tools should also be user-friendly. A tool that is hard to use and work with can discourage and reduce the productivity of its end users.

Look for a tool with an interface that is easy to use and set up. Read user reviews to get ideas about their experiences with the tool.

You should also determine if training and resources are provided to your IT team to help your team members learn about the tool quickly.

Pricing

The pricing of the tool is another important factor that must be considered.

Identify the payment option that is well-suited to your business, and then compare the pricing models of each tool. Some tools offer flat-rate pricing, while others charge payments according to the number of users of the device.

Examine which tool is the most cost-effective but provides all the features and functionalities that your business needs.

Some platforms may be more expensive, but the tools they provide are more extensive and can increase your business operations' IT efficiency.

Scalability

When looking for the best IT monitoring and management tool, always consider your business's future. The asset management tool must be able to accommodate your business's expansion and growth needs.

See if the tool can handle growing users and mobile devices without decreasing efficiency and performance.

You also have to determine if it offers flexible pricing options to adapt to your business's growth.

Customer Support

An exceptional customer experience is another factor that has a huge impact on your business.

Check if they have several support options, such as live chat, phone support, and other resources. A good support team can help users save time and lessen frustration when issues arise.

Integration Capabilities

Lastly, determine if the tools can be easily and seamlessly integrated with third-party tools needed by your business.

Search for tools with a wide range of integration capabilities or APIs with custom connections. This can help your team speed up workflows and continue their use of other tools they are already proficient in.

Simplify Your IT Management with Level

Level allows you to take advantage of modernized remote access, enhanced automation, and a suite of powerful tools that will improve your service capabilities. 

Whether you're looking to improve efficiency, strengthen security, or expand your service offerings, Level provides the technology to make it happen.

Book a demo or try Level free for 14 days right now!

FAQs About Atera Alternatives

Why should I consider other Atera alternatives?

Atera is a great tool for IT monitoring and management. However, it has some limitations and may not be able to provide solutions to all your business needs.

Considering other tools that offer more advanced features, better customization and automation functionality, and more flexible pricing options can

Are there any free alternatives to Atera?

Yes, there are free Atera alternatives. These free tools have limitations and may need additional payment to access more advanced features.

How do I know if a tool is right for my business?

Start by analyzing your business's main requirements. Then, identify and compare the features and functionalities offered by the tools you are considering.

You can also try using the free trials to test the tools before purchasing them.

How can I ensure the security of my IT environment with a new tool?

Pick an IT management tool with strong security features, such as encryption, multi-factor authentication, and regular security updates. Also, ensure that the tool is compliant with industry standards.

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