.svg)
Product
6 Best NinjaOne Alternatives for IT Teams. 1. Level 2. Datto 3. N-able 4. Action1 5. GoTo Resolve 6. ConnectWise Automate
Level
Monday, September 30, 2024
As an IT manager, you recognize the importance of remote monitoring and management (RMM) tools that increase productivity and solve business challenges.
NinjaOne is one of the platforms for monitoring online systems and managing your IT infrastructure proactively.
However, you may seek alternatives to NinjaOne to find solutions that better fit your budget, specific feature requirements, or integration capabilities.
In this article, we will explore other NinjaOne alternatives for better remote monitoring and management.
Source: NinjaOne
NinjaOne is an IT management software that supports IT teams by providing tools for device monitoring, patch management, secure remote access, and more.
It features a user-friendly interface that helps improve operational productivity. It also reduces workloads through automation and centralized control.
Although NinjaOne offers many benefits, it has certain limitations. These may urge IT teams to consider other remote monitoring platforms.
Let's take a look at the downsides of NinjaOne.
New users find NinjaOne quite daunting to use. While the software has robust features and interface, it’s not as intuitive, especially for new IT hires.
This steep learning curve can lead to prolonged training periods. NinjaOne may delay the time it takes for IT teams to become fully operational and proficient with the RMM software.
NinjaOne is a robust RMM software that gives you access to various tools and features. Unfortunately, it can be difficult to manage and set up.
For example, rarely used settings are challenging to find in the dashboard. Sometimes, they are hidden under other menu functions. Thus, it may take time to configure systems, which results in decreased productivity.
Integration capabilities are important for smooth IT operations, especially when your team uses a diverse set of tools and platforms.
Integrating NinjaOne with less common software and custom in-house applications can be challenging. Instead of increasing efficiency, this can lead to additional work for IT professionals.
It constrains them to provide custom solutions to bridge the gap between different programs.
Overall, NinjaOne’s limited integration abilities may be a deal breaker for IT teams relying on a diverse stack of technologies.
Cost is a significant factor for any business. NinjaOne's pricing structure can be a barrier for small to medium-sized enterprises (SMEs) or startups. It may become too costly as organizations scale and more endpoints are added.
Additionally, transparent pricing is not shown on the website. The only way to find it is by requesting a quote.
These factors make NinjaOne less appealing compared to more cost-effective alternatives.
If you think NinjaOne isn't a good tool for your IT needs, you can find many alternatives on the market. To choose the right one for your business, you must consider certain features, such as:
A key benefit of any RMM software is its ability to automate repetitive tasks. This reduces the need for manual intervention and frees up your IT team for higher-value work.
Look for tools that handle patch management, updates, and monitoring without needing constant oversight.
They can simplify time-consuming processes, which can minimize human error and boost efficiency across your organization.
A good RMM tool should also enable robust remote management. This allows your IT team to resolve issues quickly without being physically present.
Your team’s productivity depends on how quickly they can adopt a new tool.
Avoid complex dashboards that take weeks to master and slow down IT operations. Instead, choose RMM tools with a user-friendly and intuitive interface to reduce the learning curve.
Every IT team operates differently, so having the ability to customize the RMM tool is essential.
Some platforms offer rigid templates, while others let you tailor dashboards, alerts, and reports to fit your specific needs.
The more control you have over these features, the easier it is to optimize the tool for your team’s workflow.
With cybersecurity being a top concern for IT leaders, choosing an RMM tool with strong security features is non-negotiable.
Look for NinjaOne alternatives that offer data encryption, role-based access control, and compliance with industry standards.
Choose an RMM tool that integrates seamlessly with your existing technology stack. This includes ticketing systems, security solutions, and cloud platforms.
Strong integration capabilities reduce friction between systems and improve productivity.
RMM pricing is another important consideration, especially for IT teams working with tight budgets.
Different RMM tools offer various pricing models, from per-device licensing to fixed monthly fees. Make sure the total software cost aligns with your team’s needs and budget.
No matter how reliable the RMM software is, issues are bound to arise. When they do, having access to a responsive customer support team can make all the difference.
Look for software providers that offer 24/7 support, live chat, or direct access to technicians who can resolve issues promptly.
As your IT infrastructure grows, your RMM tool needs to evolve with it.
Choose a solution that can scale effortlessly as you add more devices, users, or locations. This ensures that you won’t need to switch tools as your organization expands.
Below are the best NinjaOne alternatives to consider for better remote monitoring and management.
Level offers modern remote access, powerful automation, and a comprehensive tool suite designed to boost your IT service capabilities.
Level understands the challenges IT professionals face today. That's why it features a browser-based Remote Monitoring and Management (RMM) platform built to be flexible and secure.
It supports Windows, Mac, and Linux browsers, which allows you to easily monitor, access, control, and manage devices from anywhere.
Level is an excellent choice for IT teams seeking robust functionality without complexity.
Book a demo or try Level free for 14 days right now!
Level offers a straightforward pricing model for its RMM software. It charges $2 per endpoint, per month, with a minimum monthly charge of $20.
This pricing is designed to scale with your business, meaning you only pay for the endpoints you manage each month.
Datto RMM is among the top choices for many IT professionals seeking advanced backup and disaster recovery solutions.
Datto focuses on security and data protection. It helps IT teams manage and recover data in case of an incident. Plus, it allows proactive management of IT systems through its comprehensive monitoring tools.
However, like NinjaOne, Datto’s pricing can be on the higher side. Also, its feature-rich interface can be overwhelming for users who prefer simpler, more streamlined tools.
Datto's pricing for their RMM software is hidden on their website. Interested users need to request a quote based on their unique requirements.
N-able supports IT professionals in managing complex networks and systems efficiently. It offers a suite of tools designed to scale with your company’s growth.
N-able also provides extensive automation and customization options. These enable IT teams to fine-tune the software to their specific needs.
However, the extensive features and options can make N-able quite complex to navigate and implement. It may lead to a longer adjustment and training period for IT teams.
N-able does not provide specific pricing details directly on its website. Potential customers must contact the sales team to receive a quote tailored to their business needs.
Action1 stands out for its patch management features and automated remediation capabilities. It helps IT professionals discover, prioritize, and resolve real-time system issues as they arise.
As a cloud-based software, Action1 also enables IT managers to monitor and manage endpoints from anywhere without complex infrastructure setups.
Despite these strengths, some IT teams may find Action1 lacking in terms of features or integration capabilities. Users also reported remote access issues, which may hinder productivity.
Action1 offers a unique pricing model where their RMM platform is free for up to 100 endpoints. It's a great option for smaller businesses and teams to manage their IT infrastructure without any cost.
However, larger organizations with more than 100 devices must pay for the software. The pricing details are hidden.
Previously known as GoToAssist, GoTo Resolve is a cloud-based software solution for IT companies. It features a single, easy-to-use platform with multiple integrations.
These include remote computer monitoring, ticketing alerts, automated workstations, and mobile device management.
GoTo Resolve is easier and faster to learn compared to NinjaOne, which has a relatively steep learning curve. This makes the platform appealing to small and medium-sized businesses.
On the downside, GoToResolve is not as comprehensive as other remote monitoring and management software solutions in this list.
Its limited features may not be for those seeking a robust ticketing support system, reporting data, and patch management.
GoTo Resolve offers flexible pricing options depending on your business needs.
The cheapest plan, Remote Access, charges $23 per month when billed annually. However, it only allows access to 25 devices.
Meanwhile, the Premium plan's pricing varies depending on your specific needs.
ConnectWise Automate is a robust RMM solution designed to improve IT management through automation and out-of-the-box scripts.
It empowers IT teams to automate repetitive tasks, improve endpoint management, and achieve greater visibility across their infrastructure.
With seamless integration into the ConnectWise Sidekick platform, Automate also creates PowerShell scripts in minutes. This allows your IT department to focus on delivering proactive support and building stronger client relationships.
Despite these advantages, ConnectWise Automate can be difficult to use for beginners. It has a clunky user interface that makes it challenging to navigate different features.
ConnectWise Automate does not publicly post pricing details for their RMM software. To get accurate pricing, you must request a custom quote based on your team's unique needs and the number of endpoints to be managed.
If you’re still unsure which RMM software to use, we’ll help you make an informed decision. Below are nine convincing reasons to consider using Level.
Level’s customer support staff comprise of engineers of the software themselves. Rest assured, you get accurate advice from experts who are building and maintaining the product.
Level is also just an email away if you have concerns or questions about the RMM tool. By having direct access to these professionals, your organization can solve technical issues efficiently.
If you want to see Level in action, you can watch a recorded demo at your own pace. You can explore the software’s RMM toolset and examine how it can meet your organization’s needs.
Need a personalized demo? The team behind Level can also arrange that for you. This customized experience provides a unique opportunity to understand how Level differs from other NinjaOne alternatives.
Unlike other RMM software vendors who hide pricing details, Level’s pricing is fully transparent, displayed right on their website. It only takes seconds to learn whether your company can afford the software or not.
Plus, Level offers usage-based pricing. It enables you to scale your expenses alongside your organization’s evolving needs. You won’t waste company money needlessly.
Are you the type of person who’s wary about giving credit card details to companies? Would you rather try the product before buying it?
Well, we have good news: Level offers a full-featured 14-day free trial. And it doesn’t require a credit card.
Feel free to try Level’s automation, scripting, patch management, and monitoring and alert features, among others.
If you decide to use Level for your RMM needs, you won’t be bound to a lock-in period. You can take advantage of Level’s robust system and extensive toolset for as long as you need.
Once you feel you want to try other tools, you can cancel Level anytime and anywhere.
Level also doesn’t offer annual contracts. But if you ask for one, the software vendor can provide it.
Level constantly releases new updates and features that fix bug issues. And unlike other RMM platforms, Level automatically gives you the latest version of the tool.
There’s no need to reinstall or manually update the software to get it functioning again.
Level keeps you up to date with new feature releases, updates, and future developments. It has an accessible roadmap outlining product direction, vision, and progress.
This makes it easier to track the software’s progression over time.
With Level, you don’t need to sit through hours of training. The software is easy to use from the start, even for new IT hires.
Level features a single, intuitive interface that makes IT management more straightforward than ever.
But if you do need some guidance, Level offers documentation and video tutorials right from the website.
Level cares deeply about security. It keeps your data safe and private using peer-to-peer connections, encryption, passwords, and multi-factor authentication.
So, if data privacy and security are a big deal to you, you will like Level.
Level allows you to take advantage of modernized remote access, enhanced automation, and a suite of tools that will elevate your service capabilities.
Whether you're looking to improve efficiency, strengthen security, or expand your service offerings, Level provides the technology to make it happen.
Book a demo or try Level free for 14 days right now!
IT managers should prioritize RMM tools that offer comprehensive monitoring and management features, support for various devices, integration capabilities with other systems, and cost-effectiveness.
Remote monitoring and management tools allow IT teams to monitor and control devices, networks, and endpoints remotely. This helps improve efficiency by automating tasks, reducing downtime, and proactively addressing issues before they escalate.
A fixed price model in RMM tools refers to a pricing strategy where the cost is predetermined based on certain parameters, such as per endpoint or per user, regardless of the amount of actual usage.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.
Product
Start your 14-day free trial today.
