5 Best NinjaOne Alternatives For IT Teams

Are you looking for NinjaOne alternatives for your IT team? Discover the 5 best options and see why Level is the top choice!

Jacob Haug

Monday, May 13, 2024

5 Best NinjaOne Alternatives For IT Teams

As an IT manager, you recognize the importance of remote monitoring and management tools that increase productivity and solve business challenges. NinjaOne is one of the platforms for monitoring online systems and managing your organization proactively.

However, you may seek alternatives to NinjaOne to find solutions that better fit your budget, specific feature requirements, or integration capabilities. 

In this article, we will explore other NinjaOne alternatives for better IT asset management.

What is NinjaOne?

NinjaOne website

NinjaOne is an IT management platform that supports IT teams by providing tools for device monitoring, patch management, secure remote access, and more.

It features a user-friendly interface that helps improve operational productivity. It also reduces workloads through automation and centralized control.

What Are the Limitations of NinjaOne?

Although NinjaOne offers many benefits, it has certain limitations. These may urge IT management teams to consider other remote monitoring platforms.

Let's take a look at the downsides of NinjaOne.

1. Steep Learning Curve

New users find NinjaOne quite daunting to use. While the software has robust features and interface, it’s not as intuitive, especially for new IT hires.

This steep learning curve can lead to prolonged training periods. NinjaOne may delay the time it takes for IT teams to become fully operational and proficient with the RMM software.

2. Difficult to Manage and Set Up

NinjaOne is a robust RMM software that gives you access to various tools and features. Unfortunately, it can be difficult to manage and set up. 

For example, rarely used settings are challenging to find in the dashboard. Sometimes, they are hidden under other menu functions. Thus, it may take time to configure systems, which results in decreased productivity.

3. Complex Integration with Other Software Systems

Integration capabilities are important for smooth IT operations, especially when your team uses a diverse set of tools and platforms. 

Integrating NinjaOne with less common software and custom in-house applications can be challenging. Instead of increasing efficiency, this can lead to additional work for IT professionals. It constrains them to provide custom solutions to bridge the gap between different programs. 

Overall, NinjaOne’s limited integration abilities may be a deal breaker for IT teams relying on a diverse stack of technologies.

4. Expensive Software

Cost is a significant factor for any business. NinjaOne's pricing structure can be a barrier for small to medium-sized enterprises (SMEs) or startups. It may become too costly as organizations scale and more endpoints are added.

Additionally, transparent pricing is not shown on the website. The only way to find it is by requesting a quote.

These factors make NinjaOne less appealing compared to more cost-effective alternatives.

What Are the Top Alternatives to NinjaOne Management Software?

Below are the best NinjaOne alternatives to consider for improved remote monitoring and management.

1. Level

Level remote monitoring and management software

Level offers modern remote access, powerful automation, and a comprehensive tool suite designed to boost your IT service capabilities.

Level understands the challenges IT professionals face today. That's why it features a browser-based Remote Monitoring and Management (RMM) platform built to be flexible and secure. 

It supports Windows, Mac, and Linux browsers, which makes it easy to access, control, and manage devices from anywhere.

Level is an excellent choice for IT teams seeking robust functionality without complexity.

2. Datto

Datto RMM is among the top choices for many IT professionals seeking advanced backup and disaster recovery solutions.

Datto focuses on security and data protection. It helps IT teams manage and recover data in case of an incident. Plus, it allows proactive management of IT systems through its comprehensive monitoring tools.

However, like NinjaOne, Datto’s pricing can be on the higher side. Also, its feature-rich interface can be overwhelming for users who prefer simpler, more streamlined tools.

3. N-able

N-able supports IT professionals in managing complex networks and systems efficiently. It offers a suite of tools designed to scale with your company’s growth. 

N-able also provides extensive automation and customization options. These enable IT teams to fine-tune the software to their specific needs.

However, the extensive features and options can make N-able quite complex to navigate and implement. It may lead to a longer adjustment and training period for IT teams.

4. Action1

Action1 stands out for its patch management features and automated remediation capabilities. It helps IT professionals discover, prioritize, and resolve real-time system issues as they arise.

And as a cloud-based software, Action1 enables IT managers to monitor and manage endpoints from anywhere without complex infrastructure setups.

Despite these strengths, some IT teams may find Action1 lacking in terms of features or integration capabilities. Users also reported remote access issues, which may hinder productivity.

5. GoTo Resolve

Previously known as GoToAssist, GoTo Resolve is a cloud-based software solution for IT companies. It features a single, easy-to-use platform with multiple integrations. These include remote computer monitoring, ticketing alerts, automated workstations, and mobile device management.

GoTo Resolve is easier and faster to learn compared to NinjaOne, which has a relatively steep learning curve. This makes the platform appealing to small and medium-sized businesses.

On the downside, GoToResolve is not as comprehensive as other management software in this list. Its limited features may not be for those seeking a robust ticketing support system, reporting data, and patch management.

9 Reasons to Choose Level As Your RMM Software

If you’re still unsure which RMM software to use, we’ll help you make a decision. Below are nine convincing reasons to consider using Level

1. Responsive Customer Support

Level’s customer support comprise of engineers of the software themselves. Rest assured, you get accurate advice from experts who are building and maintaining the product.

Level is also just an email away if you have concerns or questions about the RMM tool. By having direct access to these professionals, your organization can solve technical issues efficiently.

2. Free Demo

If you want to see Level in action, you can watch a recorded demo at your own pace. Explore the software’s RMM toolset and examine how it can meet your organization’s needs.

Need a personalized demo? The team behind Level can also arrange that for you. This customized experience provides a unique opportunity to understand how Level differs from the competition.

3. Level Believes in Transparency

Unlike other RMM software vendors who hide pricing details, Level’s pricing is fully transparent, displayed right on their website. It only takes seconds to learn whether your company can afford the software or not.

Plus, Level offers usage-based pricing. It enables you to scale your expenses alongside your organization’s growth. You won’t waste company money needlessly. 

4. 14-Day Free Trial

Are you the type of person who’s wary about giving credit card details to companies? Would you rather try the product before buying?

Well, we have good news: Level offers a full-featured 14-day free trial. And it doesn’t require a credit card. 

Feel free to try Level’s automation, scripting, patch management, and monitoring and alert features, among others.

5. No Lock-In Period

If you decide to use Level for your RMM needs, you won’t be bound to a lock-in period. You can take advantage of Level’s comprehensive toolset for as long as you need. Once you feel you want to try other tools, you can cancel Level anytime and anywhere. 

Level also doesn’t offer annual contracts. But if you ask for one, the software vendor can provide it. 

6. Frequent Updates

Level constantly releases new updates and features that fix bug issues. And unlike other RMM platforms, Level automatically gives you the latest version of the tool. 

There’s no need to reinstall or manually update the software to get it functioning again.

7. Level Has a Progressive Roadmap

Level keeps you up to date with new feature releases, updates, and future developments. It has an accessible roadmap outlining product direction, vision, and progress. 

This makes it easier to track the software’s progression over time.

8. No Training Required

With Level, you don’t need to sit through hours of training. The software is easy to use from the start, even for new IT hires.

Level features a single, user-friendly interface that makes IT management more straightforward than ever. 

But if you do need some guidance, Level offers documentation and video tutorials right from the website.

9. Level Keeps Your Data Safe

Level cares deeply about security. It keeps your data safe and private using peer-to-peer connections, encryption, passwords, and multi-factor authentication.

So, if data privacy and security are a big deal to you, you will like Level.

Simplify Your IT Management with Level

Level automation remote management tool

Level allows you to take advantage of modernized remote access, enhanced automation, and a suite of tools that will elevate your service capabilities. 

Whether you're looking to improve efficiency, strengthen security, or expand your service offerings, Level provides the technology to make it happen.

Book a demo or try Level free for 14 days right now!

FAQs About NinjaOne Alternatives

What is IT asset management and why is it important for IT teams?

IT asset management involves tracking and managing all IT assets within an organization, such as hardware devices, software applications, and related services. This process helps IT teams optimize the use, maintenance, and protection of these assets.

What should IT managers look for in an IT asset management tool?

IT managers should prioritize tools that offer comprehensive monitoring and management features, support for various devices, and capabilities for integrating with other systems.

What does fixed price mean in the context of IT management tools?

A fixed price model in IT management tools refers to a pricing strategy where the cost is predetermined based on certain parameters, such as per endpoint or per user, regardless of the amount of actual usage. 

Level: Simplify IT Management

At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.

Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.