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Looking for a NinjaOne alternative? We compare 6 top RMM tools including Level, Atera, Pulseway, Syncro, ManageEngine, and ConnectWise across pricing, automation, mobile access, and more. Find the best fit for your IT team or MSP.
Level
Monday, September 30, 2024
Choosing the right RMM (Remote Monitoring and Management) software can make or break your IT operations. While NinjaOne is one of the better-known platforms in the space, it’s far from the only choice. Many teams are now reevaluating their tools based on transparency, cost, performance, and ease of use.
In this post, we’ll explore how NinjaOne compares to six key alternatives: Atera, Pulseway, Level, Syncro, ManageEngine RMM Central, and ConnectWise RMM. If you're an IT team or MSP looking for modern RMM software that’s scalable, affordable, and easy to deploy, this comparison will help clarify your options.
Source: NinjaOne
NinjaOne offers a solid suite of remote monitoring, patching, automation, and endpoint management tools. It supports Windows, macOS, and Linux and provides features like scripting, real-time alerts, and integrations with ticketing platforms.
But for many teams, the pain points are hard to ignore:
If you need better cost control, simpler workflows, or mobile flexibility, exploring alternatives may be the next step.
Below are the best NinjaOne alternatives to consider for better remote monitoring and management.
Level is designed to fix the very issues that frustrate NinjaOne users. It offers:
Key differences:
For MSPs or internal IT teams scaling past 500 or 1,000 endpoints, Level is built for efficiency. Its lightweight agent, easy deployment, and scalable automation make it a serious contender.
Syncro is an all-in-one RMM and PSA platform popular among smaller MSPs. It combines ticketing, billing, remote access, and lightweight monitoring in a single UI.
Where Syncro wins:
Where it falls short:
Syncro is best for MSPs who want to streamline operations with an all-in-one tool but don’t need advanced automation.
ManageEngine RMM Central is a better fit for hybrid or enterprise environments. It supports both agent-based and agentless monitoring across networks, endpoints, and servers.
Where ManageEngine wins:
Where it falls short:
It's ideal for IT departments with complex infrastructure and strict compliance needs, not necessarily small MSPs.
Atera offers a per-technician pricing model, making it attractive for smaller teams. It includes built-in PSA features like ticketing and billing, which NinjaOne lacks.
Where NinjaOne wins: More robust automation and integrations, especially for teams managing larger environments.
Where Atera wins: Simpler onboarding, all-in-one pricing, and built-in support tools.
However, both tools start to feel limiting when you scale. NinjaOne’s per-device pricing can get expensive fast, and Atera’s automation options are basic compared to more modern RMMs.
Pulseway is known for mobile-first RMM access and fast alerts. It’s ideal for solo admins or teams that want to manage endpoints from their phones.
Where Pulseway wins:
Where NinjaOne wins:
Pulseway’s pricing is more transparent than NinjaOne, but its mobile-first approach can be limiting if you need deep scripting or robust policy automation.
ConnectWise RMM is built for MSPs that need heavy customization and robust automation pipelines. It leverages the ConnectWise ecosystem for PSA, documentation, and security tools.
Where ConnectWise wins:
Where it falls short:
If your MSP is already using ConnectWise products, this may be a logical extension, but it’s overkill for smaller shops.
Level allows you to take advantage of modernized remote access, enhanced automation, and a suite of tools that will elevate your service capabilities.
Whether you're looking to improve efficiency, strengthen security, or expand your service offerings, Level provides the technology to make it happen.
Book a demo or try Level free for 14 days right now!
NinjaOne remains a strong choice for teams that need solid automation and broad OS support. But for many MSPs and IT teams, the pricing model and complexity can be dealbreakers.
If you want:
…then Level may be the better long-term option. Atera, Pulseway, Syncro, ManageEngine, and ConnectWise all offer unique advantages, but Level strikes the best balance of affordability, usability, and power for modern IT teams.
IT managers should prioritize RMM tools that offer comprehensive monitoring and management features, support for various devices, integration capabilities with other systems, and cost-effectiveness.
Remote monitoring and management tools allow IT teams to monitor and control devices, networks, and endpoints remotely. This helps improve efficiency by automating tasks, reducing downtime, and proactively addressing issues before they escalate.
A fixed price model in RMM tools refers to a pricing strategy where the cost is predetermined based on certain parameters, such as per endpoint or per user, regardless of the amount of actual usage.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.
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