Jacob Haug
Posts written by Jacob Haug.
How to Build an IT Monitoring Dashboard
IT monitoring dashboards improve visibility across infrastructure, applications, and networks. Learn how to build dashboards that support faster incident response and better operational awareness.
MSP
How MSPs Lose Profit, The Margin Leaks Hiding in Plain Sight
Most MSPs do not lose profit overnight, they bleed it through repeatable operational leaks. This guide shows the biggest margin killers, the early warning signs, and a quick self audit to regain profitability.
General
Data Security for MSPs and Modern IT Teams
A practical guide to data security for MSPs and IT teams, covering fundamentals, client expectations, industry trends, and real world budget benchmarks. Learn how security shapes growth, trust, and long term success.
Security
Level 2025: A Year in Incredible Progress
Take a month-by-month tour through Level’s biggest 2025 launches, from foundational API and automation upgrades to new integrations, reporting, and security features that transformed the platform.
Product
Farewell to Patch Policies, Hello Automations!
Level is replacing Patch Policies with Automations in December 2024, introducing enhanced flexibility, control, and reliability for patch management, including pre- and post-actions, diverse triggers, and retry handling.
Product
Unlock the Power of Automated Endpoint Monitoring: An Exclusive Webinar
In this webinar, you’ll get an expert-led walkthrough on how to implement automated monitoring that tackles your key IT challenges.
General
Farewell to Script Jobs, How MSPs Are Transitioning to RMM Automations
Level is replacing Script Jobs with Automations, bringing features like cross-platform compatibility, conditional execution, and enhanced flexibility for IT management.
Product
Next Level Device Management: Introducing Automations
Harness the power of event-driven responses to streamline device management, enhancing operational efficiency without lifting a finger.
Automations
Evolving Together: Level's New Pricing Structure for Future Growth
Embracing Growth and Value: Level's strategic pricing update is set to enhance our services and bring even more value to your IT management experience.
Product
Level Achieves SOC 2 Certification
A Milestone in Our Commitment to Security and Trust underscoring our dedication to maintaining the highest standards of data protection and reliability in our RMM services.
Security
Addressing the Critical libwebp Vulnerability: Our Steps at Level
Last week, a concerning zero-day vulnerability was disclosed in libwebp - tagged as CVE-2023-5129. This flaw in the library used for web image processing had the potential to wreak havoc across many Linux distributions.
Security
An Alternative to SSH for Server Access Management
For IT and software teams, granting and managing server access is a major sticking point. Of course, team members need access to servers in order to do their jobs (install software, build deploy pipelines, find production bugs).
Security
What We're Building at Level
Remote monitoring and management (RMM) needs to enter the 21st century.
Product
Remote Monitoring & Management: How Level Is Different from the Competition
Remote monitoring and management (RMM) software helps IT teams to gain insights into the company's devices.
Product
Small Business Cybersecurity: The Complete 2025 Guide to Protecting Your Business
A complete 2025 guide to small business cybersecurity. Learn how to protect your digital assets with IT inventory management, firewalls, VPNs, RMM automation, employee training, SOC 2 certification, and more.
Security
RMM for MSP: Why We Built Level
Growing popularity of MSPs for IT outsourcing highlights the need for improved, user-friendly RMM solutions like Level. See all about RMM for MSP.
Product
What Is Network Management? Best Practices & Automating the Hard Parts
Network management in modern IT involves overseeing diverse devices and cloud infrastructure, increasingly reliant on software solutions to address complex challenges.
Networking
BYOD Security: Risks, Policies, and Device Management Best Practices
The growing BYOD trend in workplaces offers benefits like employee satisfaction and hardware cost savings but poses significant security challenges, necessitating clear IT policies, effective monitoring, and robust security software.
Security
IT Checklist for Onboarding Remote Employees
The article provides a detailed checklist for IT teams on securely onboarding remote employees, covering device setup, software installation, and essential security training.
General
How Remote Technical Support Is Changing IT (for the Better)
Remote IT support is reshaping the industry by providing cost-effective, highly available, and secure solutions for managing multiple devices efficiently from anywhere.
General
The 2020 State of Remote Monitoring & Management
As remote work reshapes the business landscape, companies confront heightened cybersecurity risks and IT budget cuts, yet remote monitoring and management (RMM) software emerges as a key investment in securing and supporting remote devices and networks.
General
Top Challenges IT Teams Face with Remote Work
In the transition to remote work, ensuring employee support and data security presents new challenges for today's IT leaders.
General