Level Achieves SOC 2 Certification

A Milestone in Our Commitment to Security and Trust underscoring our dedication to maintaining the highest standards of data protection and reliability in our RMM services.

Jacob Haug

Monday, February 12, 2024

Level Achieves SOC 2 Certification

Today, I am thrilled to share an exciting milestone for Level, a leader in SaaS-based Remote Monitoring and Management (RMM) platforms. We have officially achieved SOC 2 certification, underscoring our unwavering commitment to security, trust, and reliability in our services.

What is SOC 2 Certification?

Service Organization Control 2 (SOC 2) is a rigorous, independent audit designed to ensure that a company's systems and data are handled securely and confidentially. This certification is based on five "trust service principles": security, availability, processing integrity, confidentiality, and privacy. Achieving SOC 2 certification means that Level has been thoroughly vetted and has proven its processes, systems, and controls are robust and reliable.

Why Does SOC 2 Certification Matter?

In today's digital landscape, where data breaches and cyber threats are prevalent, the importance of robust security measures cannot be overstated. For IT professionals, entrusting their company’s devices and sensitive data to a third-party service provider demands confidence in that provider’s security practices. SOC 2 certification is not just a badge of honor; it’s a testament to our commitment to maintaining the highest standards of security and data protection. It assures you, our customers, that we are equipped to handle your data with the utmost care and responsibility.

Journey to SOC 2 Certification

Achieving this certification was not an overnight endeavor. It involved months of rigorous evaluation and enhancement of our security measures, internal processes, and data management practices. Our team worked diligently to ensure every aspect of our service met the stringent requirements set forth by the American Institute of Certified Public Accountants (AICPA).

Commitment to Security and Privacy

At Level, security has always been our top priority. Our platform was engineered from the ground up with strong security features, including fully peer-to-peer and end-to-end encrypted remote control sessions. Our data never flows through our servers and cannot be decrypted by anyone other than the clients involved. This SOC 2 certification is another step forward in our journey to provide the most secure and reliable RMM platform for IT professionals managing devices across Windows, Mac, and Linux.

With SOC 2 certification, Level continues to lead the way in innovation and excellence. We are not just committed to meeting industry standards; we aim to set them. Whether it's through our unique features like encrypted peer-to-peer connections, customizable device monitoring, bulk scripting for efficient device management, or our flexible and user-friendly interface, we strive to provide IT professionals with the tools they need to manage their company’s devices with ease and confidence.

This achievement is not the finish line but a milestone in our ongoing commitment to excellence and trustworthiness. We will continue to evaluate and enhance our security measures, ensuring we stay at the forefront of industry best practices and regulations. Our customers can rest assured that with Level, they have a partner who is genuinely invested in their security and success.

I want to extend a heartfelt thank you to our customers, partners, and the entire Level team. Your trust, support, and feedback have been instrumental in our journey to this point. We look forward to continuing to serve you with the highest standards of security and excellence.

For more information about Level and our SOC 2 certification, reach out to our support team.

Here’s to many more milestones together!

Level: Simplify IT Management

At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.

Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.