Overview
An active Level alert opens an ilert incident. When Level resolves the alert, ilert closes the incident.
How it works
Create incidents immediately.
An active Level alert opens a matching incident in ilert through a webhook.
Use the on-call policy already in place.
ilert handles routing and escalation from the alert source you assign.
Close the loop automatically.
When Level resolves the alert, ilert closes the associated incident.
Set up the integration
Create a Level alert source in ilert.
Assign the escalation policy and copy the generated webhook URL.
Create the webhook in Level.
Send both Alert active and Alert resolved events to the ilert URL.
Test both directions.
Trigger a test alert, confirm the incident, then clear it and verify closure.
