The Level x DeskDay integration brings your remote monitoring and ticketing systems into perfect sync. Your team can troubleshoot faster, stay organized, and focus on what matters.
The Level + DeskDay integration brings your RMM and ticketing together for a faster, smarter support workflow. Alerts from Level are automatically turned into tickets in DeskDay, with devices and users intelligently mapped so your team always has the right context. You can launch remote sessions with one click, collaborate through built-in chat, and eliminate manual cleanup with auto-closing tickets when issues are resolved.
With real-time sync, full alert visibility, and accurate time tracking built in, this integration helps MSPs and IT teams reduce overhead, speed up resolution times, and deliver better service at scale.