Problem overview.
The challenge this resource is designed to solve.
When a device has been secured using the Lock Device and All Users Automation, you need a quick, reliable way to revert those changes. This automation removes restrictions, re-enables user accounts, and restores functionality without risking downtime or data loss.
About this resource.
What it does and how it fits into your workflow.
When triggered—often by removing the “Lock” tag—the Unlock automation undoes the previously applied security measures. It re-enables local accounts on Windows, macOS, and Linux, and in the case of Windows domain-joined devices, it restores Active Directory account access. This ensures users can log in and resume work promptly, while Level still retains full management capabilities.
Use cases.
Common ways to put this resource to work.
- Quickly restoring access after a security lock
- Resuming operations on devices verified as safe
- Undoing false-positive lock incidents
- Simplifying credential management for return-to-service devices
Recommendations.
Practical guidance for a reliable rollout.
- Test the Unlock Process: Before deploying widely, confirm it works on a non-critical test device.
- Combine With Lock Automation: Use this in tandem with the Lock Device and All Users Automation to create a seamless security workflow.
- Monitor Domain Restoration: Validate domain credentials are active again for Windows devices.
- Review Alerts: Check for any error alerts to ensure the unlock process was fully successful.