We’ve just released the Level Library, a collection of pre-configured, importable resources.
Check it out.svg)
Automations
Top 5 Remote Management Tools in 2025: 1. Level 2. TeamViewer Remote Management 3. NinjaOne 4. Miradore 5. GoTo Resolve.
Level
Tuesday, January 14, 2025
IT teams face constant pressure to maintain system performance, resolve issues quickly, and protect sensitive data—all while managing devices spread across multiple locations.
The lack of physical access to equipment often complicates troubleshooting and routine maintenance. This leaves IT departments stretched thin.
Remote management tools step in to allow IT departments to oversee endpoint devices and network infrastructure from any location. They improve efficiency by eliminating the need to physically visit systems.
In this article, we'll cover the best remote management tools for both IT teams and managed service providers (MSPs). We'll also share tips on choosing the right platform that aligns with organizational needs.
Remote management tools are software solutions that allow technical support teams to monitor, manage, and troubleshoot devices without physical access.
They are useful for companies with a remote workforce because they make sure systems remain secure and operational from anywhere.
These tools often feature remote access, mobile device management, and data protection tools. You can use them to control remote devices and protect endpoints against security threats.
Whether you're managing a small business or a large enterprise, remote management tools help increase IT efficiency and minimize downtime.
Check out the five best remote management tools for internal IT departments and MSPs and what makes them stand out.
Level is a powerful remote monitoring and management (RMM) tool built for efficiency. It uses automation to handle repetitive remote management tasks, like patch deployment, system health checks, and device backups.
The platform also offers secure remote access to both desktops and servers. Whether you're seeking to manage Linux endpoints or control IoT software, Level provides the technology to ease your IT team's workload.
On top of these benefits, Level has a user-friendly and browser-based interface. This eliminates the need for costly on-premises infrastructure or complex software installations. All you need to do is open a browser tab to access Level's full suite of features.
Level is the best remote management tool for remote working environments seeking an efficient and secure solution.
Features:
Pricing: Level follows a simple and transparent pricing model. It only costs $2 per endpoint ($20 minimum billing) every month. It allows you to scale up or down with ease.
Start a 14-day free trial today to test Level's features! Or book a personalized demo to learn more about the tool's offerings.
TeamViewer Remote Management seamlessly connects to a company's IT environment and oversees connected endpoints. It helps IT teams support remote desktop devices from any location.
This tool is designed for organizations that need centralized control of their systems. It can automatically handle patch management, monitor remote workers, and track asset inventory without needing to switch between different platforms.
Features:
Pricing: TeamViewer offers two pricing plans to suit different needs. TeamViewer Premium costs $112.90 per month (billed annually) for 15 licensed users and 300 managed devices. Meanwhile, TeamViewer Corporate charges businesses a monthly fee of $229.90 (billed annually). This plan gives them access to 30 users, 500 endpoints, and mass deployment.
NinjaOne offers an all-in-one remote management tool that reduces the need for additional software. It automates routine tasks to save valuable time and allow IT teams to focus on other activities.
NinjaOne includes patch management, remote access, and endpoint monitoring capabilities. It can also integrate with popular communication and collaboration tools to extend its functions.
Features:
Pricing: NinjaOne does not disclose its payment options, and businesses are unable to know how it will affect their budget before contacting the platform’s sales team.
Miradore is a remote management tool that lets you oversee mobile phones on top of remote desktop devices. It supports Android, iOS, Windows servers, and Mac computers, making it a versatile option for mixed environments.
Miradore is useful if you need a mobile device management (MDM) solution with endpoint access tools. It can enroll devices, encrypt files, deploy software updates, and enforce strict password policies.
Features:
Pricing: Miradore offers a free plan for up to 50 devices. If you need to manage more endpoints and additional features, expect to pay a monthly fee of $3.30 for each device.
GoTo Resolve combines IT management and remote support in a single, user-friendly platform. It automatically handles device troubleshooting, patch management, and threat detection.
GoTo Resolve also uses pre-written PowerShell scripts to deploy changes across different devices. It is useful for organizations with endpoints spread across various locations.
Features:
Pricing: GoTo offers different pricing plans to suit unique business needs. The cheapest plan starts at $29 per month, which only includes unattended remote access to 25 devices. The Standard plan is priced at $70 every month and offers monitoring and automation features.
With so many options available, it can be overwhelming to choose the right tool that aligns with your requirements and budget. Below are some useful tips to help you make the correct decision:
Start by identifying your team’s priorities. Are you managing a small remote workforce or a large enterprise network?
Consider the specific challenges you face, like troubleshooting, patch management, or security risks.
Knowing what you need will narrow down your options and save time.
Look for features that match your requirements.
For example, if you're worried about security threats, you should look for a remote management tool with proactive alerts and patch management.
Instant notifications inform you of suspicious activities so you can quickly address them. Meanwhile, automated patch management ensures that systems are up to date to minimize security vulnerabilities.
Another key feature to consider is integration with other tools. Check if it can seamlessly connect to other IT management solutions your company already uses. These might include professional services automation, IT service management platforms, and documentation tools.
Budget is always an important factor to consider.
Compare pricing models of different remote management tools. You'll find that most charge per managed device, while others follow a per-user pricing structure.
However, think beyond the initial price of the tool. You should also consider the return on investment (ROI).
A slightly more expensive tool with better features may deliver higher ROI by saving your team time and maintaining business continuity due to fewer security issues.
Reviews and case studies reveal how a tool performs in real-world environments.
Look specifically for insights into ease of use, support quality, and reliability. Consider both positive and negative reviews to learn about the tool's strengths and weaknesses.
Lastly, you should take advantage of free trials or demos. Testing lets you see if the tool works for your specific IT environment.
During this period, you should assess the user interface, speed, and key features. Make sure to involve your team in the trial to ensure the platform meets their needs.
Level is a modern RMM tool that changes the way your IT team or MSP business handles technological systems. Its browser-based interface allows you to manage and control endpoints, servers, and IoT devices directly from the web.
Choosing Level means empowering your IT department to work efficiently and improve system security. It automates repetitive tasks while enforcing strict passwords, end-to-end encryption, and role-based access controls.
Book a demo or try Level free for 14 days right now!
The right tool depends on your IT team’s specific needs. Consider factors like the size of your organization, the types of devices you manage, and the features you require. Always test tools using free trials or demos to make sure they align with your requirements and improve operational efficiency.
Remote management software allows IT teams to monitor, manage, and troubleshoot devices from a remote location. This software is useful for managing a remote workforce. It keeps systems secure and operational without requiring physical access.
Yes, you can remove remote management from your iPhone. However, if your organization owns your iPhone, removing management may not be permitted or may impact device functionality. Always check with your IT department before making changes.
Many tools offer remote management capabilities, including Level, TeamViewer, NinjaOne, Miradore, and GoTo Resolve. These platforms offer remote desktop access, proactive monitoring, and patch management.
Each tool caters to different needs, so it's important to evaluate their features, ease of use, pricing, and scalability.
Remote management involves controlling and configuring devices, applying updates, and addressing issues directly. On the other hand, remote monitoring focuses on observing device performance, detecting issues, and gathering data.
While monitoring is passive, management includes active intervention. Most platforms, like Level, combine both capabilities for extensive IT support.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.
Automations
Start your 14-day free trial today.
