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Automations
Top 5 MSP Network Monitoring Tools for Service Providers: 1. Level 2. ManageEngine OpManager MSP 3. Auvik 4. Obkio 5. Domotz.
Level
Friday, January 3, 2025
Clients rely on managed service providers (MSPs) to maintain the smooth operation of their networks. Every outage, slow connection, or unresolved issue can affect performance and reflect on your company's reputation.
This is why it's important to use network monitoring tools for your MSP business. They alert you to problems before your clients notice them. They can maintain customer trust and build loyalty over time.
In this article, we'll cover the five best MSP network monitoring tools. But first, we'll discuss the reasons for investing in one.
Managing multiple client networks isn’t easy. Without the right tools, staying on top of network performance, security, and uptime can quickly become overwhelming.
Fortunately, network monitoring tools can address the challenges faced by MSPs. Below are the reasons why these solutions matter:
Managing several clients means handling numerous networks, devices, and configurations.
Network monitoring tools give you a centralized view of everything. They allow you to monitor managed networks across clients in real time without jumping between different systems.
This unified approach reduces the risk of missing critical alerts. It also saves you countless hours of manual MSP monitoring.
Network monitoring tools support proactive network troubleshooting through real-time alerts and advanced infrastructure monitoring.
They allow you to resolve issues before they impact your clients' network operations. They can increase your reliability and keep customers happy.
MSP monitoring tools conduct a thorough network assessment. They can also track bandwidth, traffic, and device performance.
These help you eliminate inefficiencies and optimize network assets. Once fully optimized, they can keep operations running smoothly.
This means you can spend less on maintaining IT infrastructure, and you can support your client's growth better. It is a win-win for you and your customers.
Downtime damages your client’s productivity and your company's reputation. Monitoring tools catch early signs of problems, like device failures or overloads, that could lead to outages.
Keeping network operations smooth can prevent service interruptions. It also strengthens your position as a trusted service partner.
Clients count on your MSP business to meet service-level agreements (SLAs).
Network monitoring tools provide detailed reports, historical data, and real-time visibility. These help you meet promised uptime and performance benchmarks.
They also make sure your services align with industry best practices. They can give you a competitive edge in the market.
Now that you know the importance of MSP monitoring tools, you might be ready to invest in one. Here are the best MSP network monitoring software to consider:
Level is a modern remote monitoring management tool built with managed service providers in mind.
It provides detailed insights into a client's network infrastructure. Whether you want to monitor device performance, check endpoint health, and identify potential issues, Level allows you to perform these tasks from a browser-based dashboard.
Level also offers secure remote access to endpoints across your customers' networks. This makes it easier to automate patch management, conduct system checks, and protect devices against security threats.
The result? Smoother operations for your clients. It can boost your reputation in the industry, which eventually affects your bottom line.
With its browser-based interface, Level eliminates the need for expensive on-premise infrastructure. It also allows you to monitor and address issues right away. You only need an internet connection to control multiple sites from a centralized location.
Besides powerful network monitoring, Level offers intuitive automation, advanced scripting capabilities, and reliable patching for your clients' systems. It is among the best MSP tools for optimizing service delivery.
Sign up today to enjoy a 14-day free trial of Level!
ManageEngine OpManager enables MSPs to manage multiple networks using a single dashboard. It can sort and organize endpoints based on location, device type, department type, and other filters. This makes it easier to track performance and keep things running smoothly.
The platform also supports several devices, such as firewalls, servers, switches, routers, and printers. It can monitor key metrics to prevent network issues.
ManageEngine OpManager MSP is known for its multi-tenant support. It allows you to monitor multiple client networks from a single dashboard. It can also generate detailed reports, which you can customize based on your needs.
ManageEngine OpManager MSP is complicated to set up and use due to its extensive features.
Despite its broad capabilities, the platform lacks integrations with third-party apps. It works well with other ManageEngine products, but it can feel restrictive.
Auvik focuses on removing friction from network management. This cloud-based monitoring tool automates network discovery and provides detailed network mapping. It helps your MSP business identify performance issues quickly.
Auvik also simplifies network troubleshooting with powerful diagnostic tools. It can even integrate with popular MSP software platforms to achieve seamless workflows.
Auvik saves valuable time and effort by automatically discovering networks and mapping them. This gives you real-time visibility into devices and makes it easier to address issues.
Auvik is expensive network monitoring software, especially if you own a small MSP business. While it offers advanced features, the platform's high cost can be a barrier.
It also has a steep learning curve. It can slow down implementation and take up a lot of resources during training.
Obkio is a network performance monitoring tool that prioritizes identifying and fixing connectivity issues. It uses lightweight agents placed at key network locations. These measure performance metrics like latency, jitter, and packet loss.
The platform also offers real-time data that makes it easy for MSPs to detect problems before they impact clients. Plus, its simple interface guarantees quick adoption for teams.
Obkio uses agent-based architecture and a cloud-based platform. It enables MSPs to track performance at specific points in their clients' networks. It is also quick to set up, which means monitoring starts in minutes.
Obkio primarily focuses on network performance metrics. It may lack other functionality essential to MSP network management.
It also has limited scalability. It might not be ideal for very large networks with complex configurations.
Domotz is a feature-rich network monitoring tool tailored for MSPs. It comes with real-time monitoring and alerts for connected devices. This makes it easier to maintain network performance across different IT environments.
Domotz also offers remote access for MSPs to troubleshoot issues without physically visiting client sites. Meanwhile, the extensive reporting tools provide clients with transparent insights into network health.
Domotz offers complete visibility into digital assets and data flows. It can help MSPs monitor and manage any network and IT infrastructure remotely.
Domotz lacks customization options, especially when it comes to the dashboards. It can restrict what service providers see and track.
It also has limited device support. For example, some reviews mentioned the platform couldn't detect a switch.
If you're having a difficult time choosing the best network monitoring tool, you can compare and evaluate the following features:
Real-time monitoring keeps you updated on network performance as it happens. Look for software that allows you to check system health, latency, jitter, packet loss, and other key metrics.
Select an MSP network monitoring tool that can automatically detect problems as they arise. This feature reduces the need for manual oversight. It can also free up valuable IT time for other tasks.
Customizable dashboards let you focus on the metrics that matter most. Meanwhile, detailed reports help you show clients exactly how their networks perform.
Both features are important when comparing different MSP network monitoring platforms.
Look for tools that can protect client networks from cyber threats. Must-have features include end-to-end encryption, custom access controls, and audit trails.
As your client base grows, you'll need tools that can scale with your company. Make sure the network monitoring software can handle diverse setups without compromising performance.
Analyzing historical data uncovers trends that improve network performance over time. This feature helps you make smarter decisions and prevent recurring issues.
Level transforms the way your MSP business monitors clients' networks through its browser-based remote monitoring management platform. This eliminates the need for expensive on-premises infrastructure.
Level gives you a centralized view of all network devices. Whether you need to track the connection status, uptime, or memory usage, the platform instantly provides the necessary information.
Level can also alert you when issues arise and deploy fixes immediately to maintain smooth operations. Plus, it secures your clients' sensitive data. It exceeds the privacy requirements set by regulatory bodies to keep systems confidential.
Book a demo or try a 14-day free trial of Level today!
MSP network monitoring refers to the process of tracking the health, performance, and security of client networks. It helps MSPs detect and resolve issues proactively. This can guarantee uptime and efficient service delivery.
MSP tools are software solutions that can automatically handle tasks like network monitoring, remote management, ticketing, and reporting.
Popular network monitoring tools include Level, ManageEngine OpManager MSP, Auvik, Obkio, and Domotz. They offer real-time monitoring, automated alerts, and extensive reporting features.
Yes, Microsoft offers Azure Network Watcher. This monitoring tool is designed to troubleshoot networks in Azure cloud environments.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.
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