Why SOCaaS and CaaS Are Now Core to Modern IT

The Rising Need for Security-as-a-Service

The cost of complacency is skyrocketing:

• Ransomware attacks are up 95% year-over-year.
• 75% of SMBs would switch IT providers if they believed a breach could have been prevented.
• Regulatory audits are more frequent and more unforgiving.

For internal IT teams and MSPs, security and compliance are no longer optional add-ons. They are now baseline requirements for client retention, insurance renewals, and business growth.

This is where SOC as a Service (SOCaaS) and Compliance as a Service (CaaS) come in, not just as cost savers but as core IT capabilities.

What Is SOCaaS? Security Operations Without the Overhead

SOC as a Service (SOCaaS) provides 24/7 monitoring, detection, and incident response through a subscription model. It delivers enterprise-grade protection without the need to build an in-house SOC.

Core SOCaaS capabilities:

• Real-time monitoring across endpoints, servers, and networks
• Threat intelligence and behavior analytics
• Automated alerts and containment workflows
• SIEM integration with centralized log analysis
• Compliance-ready reporting for audits and leadership

Common use cases:

• Mid-sized organizations that need continuous monitoring without staffing a full SOC
• IT teams preparing for cyber insurance requirements or regulatory assessments

Vendor examples: Arctic Wolf, Blackpoint Cyber, Microsoft Sentinel, Splunk.

Where Level RMM Fits

An RMM like Level serves as the operational backbone for SOCaaS:

• Deploys monitoring agents across environments
• Automates patching, isolation, and remediation
• Stores system logs for correlation and compliance
• Feeds SOC alerts into actionable workflows

Without this automation, SOCaaS risks becoming reactive instead of proactive.

What Is CaaS? Compliance as a Service Explained

Compliance as a Service (CaaS) helps IT teams and MSPs manage frameworks like SOC 2, HIPAA, ISO 27001, NIST, and CMMC with repeatable processes.

Typical CaaS deliverables:

• Compliance framework mapping
• Security gap assessments and scoring
• Prebuilt policy templates
• Audit preparation and evidence management
• Continuous reporting for leadership and insurers

Why CaaS matters:

• Many B2B contracts now require proof of compliance.
• Cyber insurance premiums are tied to compliance evidence.
• Internal IT teams save hundreds of hours preparing for audits.

Examples of CaaS platforms: Vanta, Drata, CyberSaint.

Level’s Role in Compliance Execution

RMM platforms like Level support compliance by:

• Collecting endpoint and system-level data
• Enforcing configuration baselines
• Automating patch schedules and vulnerability scans
• Generating exportable compliance reports

Simply put: your RMM is your compliance execution engine.

Expanding Security-as-a-Service Models

SOCaaS and CaaS are part of a broader shift toward Security-as-a-Service, which includes:

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MDR (Managed Detection & Response) - Advanced detection + human analysis, often part of SOCaaS.

EDR/XDR as a Service - Endpoint or extended detection and response, managed externally.

SIEM as a Service - Cloud-hosted log collection and analysis.

IAM as a Service - Identity and access management (MFA, SSO).

FWaaS - Firewall as a Service, often bundled in SASE.

VMaaS - Vulnerability management, scanning, and remediation.

Bundling these into tiered service packages (Essential, Advanced, Compliant) helps MSPs increase recurring revenue while improving client security.

Why SOCaaS and CaaS Are Now Table Stakes

1. Client Expectations Have Changed

• 75% of SMBs expect cybersecurity as a baseline service.
• 60% expect proactive compliance guidance from their provider.

2. Compliance Is a Sales Requirement

• CMMC, SOC 2, and HIPAA are now prerequisites for many contracts.
• Cyber insurance policies require documented compliance evidence.

3. Security Services Drive Growth

• Security offerings generate higher MRR.
• Clients stay longer when you protect their reputation.

4. Operational Efficiency

• Without SOCaaS and CaaS, IT teams drown in alerts and documentation.
• With them, teams scale without hiring additional staff.

5. Market Differentiation

• Security-as-a-service separates you from competitors.
• Allows industry-specific offerings for healthcare, finance, or legal clients.

The Future of SOCaaS and CaaS

Over the next 12–24 months, expect:

• SOCaaS and CaaS included in standard IT service packages
• AI-driven detection, policy enforcement, and audit prep
• Platform consolidation for simpler integrations
• Security and compliance shifting from cost centers to revenue enablers
• Closer alignment between cyber insurance, compliance, and endpoint security

Teams using Level RMM will be well positioned to deliver these capabilities through automation, integration, and multi-tenant visibility.

Conclusion: Make Security-as-a-Service Standard

SOCaaS and CaaS are no longer optional, they are foundational IT services.

With the right stack, including Level RMM, MSPs and IT teams can:

• Deliver enterprise-grade security without enterprise overhead
• Automate compliance workflows and reduce audit pain
• Protect clients, generate recurring revenue, and differentiate in the market

Security and compliance are now daily operations. Treat them as such, and your clients will reward you with trust and long-term partnerships.

FAQs on SOCaaS and CaaS

What is SOCaaS in IT?
SOC as a Service (SOCaaS) provides 24/7 monitoring, detection, and incident response through a subscription model, eliminating the need for in-house SOC infrastructure.

What is Compliance as a Service (CaaS)?
CaaS delivers ongoing compliance management, including audits, policies, reporting, and framework alignment for SOC 2, HIPAA, and more.

How do RMM tools support SOCaaS and CaaS?
RMM platforms like Level provide endpoint data, patch automation, log collection, and configuration enforcement that power both SOCaaS and CaaS.

Why should MSPs offer SOCaaS and CaaS?
Because clients expect them, insurers demand them, and they generate recurring revenue while reducing churn.