Networking
VPN and remote desktop both support remote access but solve different problems. VPN connects users to private networks, while remote desktop lets users control specific computers or desktop sessions.
.png)
VPN and remote desktop both support remote access, but they work in different ways and serve different purposes. A VPN creates a secure connection between a device and a private network, allowing users to reach internal systems and resources. Remote desktop allows a user to view and control a specific computer or virtual desktop from another location. In simple terms, a VPN connects you to a network, while remote desktop connects you to a machine or desktop session. NIST defines a VPN as a virtual network built on top of existing networks that can provide secure communications for transmitted data and IP traffic.
A VPN, or virtual private network, creates a protected tunnel between a device and a trusted network endpoint.
This tunnel helps secure data moving across the internet or other untrusted networks.
Businesses commonly use VPNs to support:
A VPN does not automatically control another computer or desktop. Instead, it allows the user’s device to securely access network resources according to company access policies.
Remote desktop is a technology that allows a user to connect to and control another computer or desktop session remotely.
Microsoft describes Remote Desktop Services as a platform that delivers desktops and applications to users regardless of location while centralizing application execution and processing on the remote system.
With remote desktop:
Remote desktop is commonly used for:
The biggest difference is the type of access provided.
A VPN provides secure access to a private network.
Remote desktop provides access to a specific computer or desktop session.
This means the two technologies solve different problems.
If an employee needs access to internal systems or shared drives, a VPN may be sufficient.
If the employee needs to operate their office workstation or manage a server directly, remote desktop may be the better option.
Many organizations use both together.
A user may first connect to the VPN, then launch a remote desktop session to securely reach a specific internal machine.
VPN technology creates a secure communication path between a user and a trusted network endpoint.
The process usually includes:
VPNs rely on technologies such as:
NIST guidance explains that VPNs use existing physical networks while providing secure communications between users, systems, or networks.
Remote desktop sends the display of a remote system to the user while sending user input back to that system.
This creates a live remote session.
The remote machine performs the actual processing while the user interacts with it remotely.
In practice:
This setup makes remote desktop useful when applications or files remain tied to a particular machine or environment.
Microsoft notes that Remote Desktop Services centralizes computing resources and remotes the user interface to connected users.
VPN is generally a better fit when users need secure access to internal network resources.
Common VPN use cases include:
VPN works well when users need broad access to resources but continue working from their own device.
Remote desktop is generally a better fit when users need direct interaction with a specific machine.
Common remote desktop use cases include:
Remote desktop is useful when the remote environment itself matters.
Both technologies can be secure when configured properly, but both can introduce risk if poorly managed.
VPNs create entry points into private networks, which means access must be tightly controlled.
NSA and CISA recommend hardening remote access VPNs by:
Common VPN security controls include:
Remote desktop can also create risk if exposed directly to the internet or protected only by weak credentials.
CISA guidance on remote access security recommends securing remote access software carefully and limiting exposure.
Common remote desktop controls include:
Remote desktop should not be treated as automatically secure simply because it supports encryption.
Neither is universally better.
The better option depends on the task.
VPN is usually better when:
Remote desktop is usually better when:
Many businesses use both because they solve different operational needs.
VPN and remote desktop help users connect remotely, but they do not replace endpoint management or operational visibility.
Level helps IT teams and MSPs manage endpoints, automate routine tasks, and support remote operations across distributed environments.
For teams using VPN or remote desktop, endpoint visibility still matters.
IT teams need to understand:
Level supports this broader operational layer by helping teams:
VPN and remote desktop enable connection. Level helps manage the systems behind those connections.
VPN provides secure access to a private network. Remote desktop allows users to control a specific computer or desktop session.
No. VPN and remote desktop are different technologies designed for different types of remote access.
Not always. Some environments use remote desktop directly, while others require VPN access before starting a remote desktop session.
Neither is automatically safer. Security depends on configuration, authentication, patching, access controls, and monitoring.
Yes. Many organizations use VPN and remote desktop together to provide secure access to internal computers and systems.
VPN is usually preferred when users need secure access to internal resources rather than control of a particular machine.
VPN and remote desktop both support remote access but serve different purposes. VPN provides secure network access through protected tunnels, while remote desktop provides control of a specific computer or desktop session. Many organizations use one or both depending on user needs, application requirements, and security policies. Strong authentication, monitoring, patching, and endpoint visibility remain important regardless of which technology is used.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.