Harness the Power of Custom Integrations with the Level Public API

‍Unlock the Full Potential of IT Automation with Level

Modern IT environments thrive on connectivity. The Level Public API gives your team the power to seamlessly integrate Level with the tools you already use, automate device management, and gain deeper visibility across your infrastructure.

With secure, real-time data exchange, the Level API helps you take control of your IT ecosystem, simplifying operations and unlocking new automation opportunities.

What Is the Level Public API?

The Level Public API is a REST-based interface that lets you programmatically access and manage your Level environment. It’s the foundation for creating custom workflows and integrations that streamline everyday IT management tasks.

With the API, you can:

• Retrieve and update device information
• Manage device groups and alerts
• Sync data with third-party systems
• Build automations that react instantly to changes in Level

To get started, generate your API key in your Level dashboard and explore full documentation at developers.level.io.

Why Integrate with the Level API?

The Level API helps IT professionals, MSPs, and internal IT teams extend Level’s power beyond the platform. Common use cases include:

• Automating routine tasks: Update device groups, deploy configurations, or trigger scripts automatically.
• Centralizing IT data: Feed Level insights into monitoring tools, dashboards, or asset systems.
• Enhancing reporting: Create real-time performance or compliance reports.
• Streamlining workflows: Connect Level with ticketing or CRM systems to create closed-loop automation.

Every request is authenticated with an API key and transmitted over HTTPS, ensuring your integrations remain secure and compliant.

Stay in Sync with Real-Time Webhooks

While the API lets you pull data from Level, Webhooks let Level push updates directly to you. Webhooks deliver real-time notifications when key events happen, so your systems can respond instantly.

For example, Level can notify you when:

• A new device is added
• An alert becomes active or resolved
• A group is created, updated, or deleted

These real-time updates keep your connected systems and automations perfectly in sync.

How to Set Up Webhooks in Level

You can configure Webhooks in minutes from your Level dashboard:

1. Go to Settings → Webhooks.
2. Click Create webhook.
3. Enter your endpoint URL (where notifications are sent).
4. Add a secret key to verify authenticity.
5. Select which event types you want to track.
6. Enable your webhook.

You can then monitor logs, retry failed deliveries, and track success rates—all within the dashboard.

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Secure and Reliable Data Exchange

Level takes API and Webhook security seriously.

Each webhook payload is signed with HMAC SHA256, ensuring authenticity and data integrity. Failed deliveries are retried automatically, so you never miss critical information.

The API also uses standard HTTP response codes for predictable feedback, ensuring your automations are safe, reliable, and transparent.

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What the Level Public API Means for Other Platforms

The Level Public API isn’t just for developers, it’s a bridge that connects Level with the rest of your IT ecosystem. By exposing secure, structured endpoints and event-driven Webhooks, Level makes it possible for other platforms to integrate directly with its device, alert, and automation data.

Here’s what that means in practice:

1. Easier Integrations with Popular IT Tools

Platforms like Jira, Zendesk, IT Glue, or Datadog can connect with Level to automatically share information.

For example:

• When an alert is triggered in Level, a help-desk ticket can be created automatically.
• When a device is added or updated, the change can sync into your asset management system.

This interoperability helps teams maintain a single source of truth and reduce manual data entry.

2. Smarter Automation Across the IT Stack

The API and Webhooks allow Level to connect with almost any tool that supports REST APIs.

That means:

• Monitoring dashboards update the moment changes occur.
• Reporting tools can pull fresh data automatically.
• Automation platforms like Zapier or n8n can chain workflows between Level and other apps.

Level becomes a central hub for accurate, real-time information across all your IT tools.

3. A Foundation for Partner and Developer Ecosystems

For software vendors and partners, the Level Public API provides a foundation for building integrations and official add-ons.

Developers can:

• Extend Level’s capabilities with prebuilt integrations.
• Trigger automations within their own tools using Level Webhooks.
• Deliver deeper interoperability to shared customers.

This ecosystem approach encourages innovation and partnership around the Level platform.

4. Greater Data Portability and Visibility

By enabling secure access to device and alert data, Level helps organizations break down data silos. Teams can unify insights, centralize visibility, and make faster, data-driven decisions.

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How Unique Are the Level API and Webhooks?

APIs and Webhooks are standard tools across the IT management landscape, but Level’s execution is what makes them unique.

Here’s how Level stands apart:

1. A Modern, Developer-Friendly Design

Level’s API is built with a clean RESTful structure, JSON responses, and secure API key authentication—offering simplicity and predictability.

This makes integrations faster and easier to build compared to older, complex RMM systems.

2. Transparent, Self-Service Webhooks

Level’s Webhooks can be fully configured in the dashboard, no coding or support tickets required.

You can select specific event types, monitor delivery logs, and retry failed attempts, all in one place. That kind of hands-on control is rare among similar platforms.

3. Real-Time, Bidirectional Integration

Level’s combination of API and Webhooks supports both pull and push data exchange.

Integrations remain up to date instantly, making it perfect for teams that rely on live device data or proactive alerts.

4. Built for Simplicity and Scale

Level’s documentation is clear, consistent, and open, allowing both small teams and large enterprises to integrate with ease. You don’t need a full development team to start automating with Level.

In Summary

While APIs and Webhooks exist across many IT platforms, Level stands out for being modern, accessible, and reliable. Its API and Webhook design make integration simple, even for smaller IT teams, while maintaining the speed, security, and flexibility enterprise users expect.

For other platforms, the Level Public API means connectivity, automation, and opportunity. It transforms Level into an integration-ready IT management platform that amplifies the tools and systems businesses already rely on.